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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
839 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 839 reviews

August 01, 2012

Awesome deal. Great salesperson to work with. Quick/Easy/Informative, NO PROBLEMS! He was the ONLY sales associate to come up to me as many walked in and did not say one word. More

by kgalera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 02, 2012 -

McGrath Elmhurst Toyota responded

Thank you for writing this review; any and all feedback is appreciated. Customer service is our number one priority and we apologize if you feel our sales associates we're unprofessional. We are glad to hear that Khoa was able to turn your experience around and help create a quick,easy, informative and awesome deal. If you ever need anything please feel free to contact us at any time. Best Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

August 01, 2012

I have to say this guy is quite friendly and helpful! For a long time, my family and I went to different car dealers for my very first car. We just couldn't find the right car, and this guy changed all that! More

by leannk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 02, 2012 -

McGrath Elmhurst Toyota responded

Thank you for writing this five-star review! We appreciate you taking the time to share your positive experience with us. We're glad Khoa was able to work with your parents to get you into your very first car! Don't hesitate to contact us at any time with your questions or concerns. Also, don't forget to follow us on Twitter and like us on Facebook to receive exclusive access to special coupons. Best Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

August 01, 2012

KP worked with me patiently while I made the decision to purchase a new Toyota rav 4. He followed up on the phone often and once I made the decision, we agreed on price Friday then i made a deposit Saturday More

by JillPanovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 02, 2012 -

McGrath Elmhurst Toyota responded

Thank you writing this excellent review! We're so pleased to hear that Khoa was able to help you locate and purchase your new Rav 4. If you need anything in the future, don't hesitate to reach out to us at any time. Also, don't forget to follow us on Twitter and like us on Facebook to receive exclusive coupons. Again, we hope you're enjoying your new Rav 4. Best Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 31, 2012

Better late than never. I suffered a blown tire about 6 weeks ago. I brought the useless tire in to Toyota of Elmhurst service department & showed them the tire & asked if they would be able to replace it More

by jla1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faustino Huerta
Aug 02, 2012 -

McGrath Elmhurst Toyota responded

Thank you for sharing your experience with us. Customer service is our number one priority and it is unfortunate to hear that you were originally unsatisfied with our service. We’re glad Fustino was able to correct any issues you were facing with our service department and turn what could have been a potentially negative all around experience into a pleasant one. Please contact me directly if you would like to discuss this matter further or if there is anything we can do to make your service with us more enjoyable. Best Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 30, 2012

Highly recommended dealership. I visited Elmhurst Toyota during April 2012 to shop for a new minivan due to our expanded family. I dealt directly with salesman, Rob Smithburg and owner, Kurt Schiele, and t More

by mhimmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Smithburg
Jul 31, 2012 -

McGrath Elmhurst Toyota responded

Thank you for writing this amazing review. We're pleased to know that Rob and Kurt were not only friendly and professional but that they provided an easy purchasing experience. Please feel free to contact us in the future if you have any questions or concerns. Also, don’t forget to follow us on Twitter and like us on Facebook to receive exclusive deals and special offers. Again, we’re so pleased to hear that you’re enjoying your new van. Best Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 30, 2012

I bought a used car from elmhurst toyota 7/28/2012.I got the car I wanted and a good deal. My salesman was Khoa Pham, his no pressure style made the experience relaxed and enjoyable. K.P.seemed to understan More

by Kcir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 31, 2012 -

McGrath Elmhurst Toyota responded

Hi Rick, Thank you for taking the time to write this five-star review. We're so pleased that Khoa made your pre-owned car purchasing experience relaxed and enjoyable. If you need anything please feel free to contact us at any time. Also, don't forget to follow us on Twitter and like us on Facebook to receive access to special coupons and deals. Again, we're so glad you had a great experience with our dealership and hope to see you back again for your vehicles next service. Best Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 29, 2012

KP was our sales contact for a new car/Prius my wife was looking to purchase. He went out of his way to bring in a new Prius C for my wife to test drive. He took the time for my wife to test drive another More

by robran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Randall
Jul 30, 2012 -

McGrath Elmhurst Toyota responded

Thank you for taking the time to write this great review! We love hearing feedback from our customers because it's the best way to make sure that we're doing all we can to provide the best possible service. Please feel free to reach out to us any time that you have questions or concerns about your new vehicle. We hope that you're having fun driving your new Prius! Thanks again and don't forget to check us out on Facebook and Twitter. Best Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 26, 2012

Dealing with Curt is always a pleasure. He is very knowledgeable and always responds quickly to all correspondence. Great guy to deal with and great customer service. Thanks again as always Curt! More

by redpim1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2012 -

McGrath Elmhurst Toyota responded

Thank you for writing this five-star review! We are pleased to hear that Curt was not only knowledgeable but also a great guy to deal with. If you need anything at all please feel free to reach out to us. Also, don't forget to follow us on Twitter and like us on Facebook to receive access to exclusive coupons and special deals. Again, we're glad Curt was able to help during your recent visit to our dealership. Best Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 23, 2012

We were so pleased with our most recent experience at Elmhurst Toyota. We have been using this dealership for a number of years to service our vehicle, but this was our first purchase at Elmhurst Toyota. More

by Kliebl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Thiede
Jul 23, 2012 -

McGrath Elmhurst Toyota responded

Hi Katherine and Ryan, Thank you so much for writing this five-star review! We're so pleased to hear that Khoa Pham was attentive to all of your needs and made you feel comfortable with each step of your car purchasing experience. If you ever have any questions in the future, don't hesitate to contact us at any time. Also, don't forget to follow us on Twitter and like us on Facebook to receive access to exclusive service and parts coupons. Again, we're so glad your recent car purchase experience of a new Sienne was exceptional and we hope you're enjoying it! Best Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 10, 2012

In the times we live in right now, it is very rarely that a person has a chance to say nice things. Usually people are very negative and always complaining, but always finding time to complain. Well, this More

by Debbie Knysch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hackett
Jul 11, 2012 -

McGrath Elmhurst Toyota responded

Hi Debbie, Thank you for taking the time to write this excellent review! We're so pleased Mike was able to make your recent car purchase as smooth as possible. If you have any questions or concerns in the future, don't hesitate to contact us at any time. Also, make sure to follow us on Twitter and like us on Facebook to receive access to exclusive service and parts coupon specials. Again, we hope you're enjoying your new Venza! Best Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

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