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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
839 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 839 reviews

December 27, 2012

I’d like to compliment and thank Omar Sherief for his excellent service he provided our family on our now second purchase from Elmhurst Toyota. We were looking for a vehicle that can accommodate more com More

by SusanaSancen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Thiede, Omar Sherief
Dec 27, 2012 -

McGrath Elmhurst Toyota responded

Wow! Thanks for taking the time to write such a glowing review. We are always striving to provide excellent customer service, and it is great to hear that Omar and Todd are doing their best to deliver the best car shopping experience possible. If there is anything else we can do for you, Omar and the rest of our team will be happy to help. Follow us on Facebook and Twitter to catch the latest specials on coupons. Thank you for your loyalty and continued business. I hope you are enjoying your Highlander! Sincerely, Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

December 24, 2012

Curt is the most knowledgable and prompt parts guy I have ever dealt with in my 20years of auto repair. I have been doing business with him for 10+ years due to this. More

by DouglasPelsor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Aighner
Dec 24, 2012 -

McGrath Elmhurst Toyota responded

Douglas, it was a pleasure to read about your experience with Elmhurst Toyota. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Curt was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Dan Briggs - Parts and Service Director eservice@elmhursttoyota.com

December 17, 2012

Been buying parts for my 1993 Supra TT from Kurt for years. He is outstanding in all measures! Thanks for always having what I need readily available :) More

by ShawnBaumgartner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 18, 2012 -

McGrath Elmhurst Toyota responded

We appreciate you taking the time to write about your experience, Shawn. We are always working to provide the best service possible, and it is great to hear that Curt has been doing his best to make your experiences positive and fruitful. I will definitely pass you kind words along to him. Make sure to like us on Facebook and follow us on Twitter to catch our latest specials and coupons. Thank you for your loyalty. Best, Dan Briggs - Parts and Service Director eservice@elmhursttoyota.com

December 13, 2012

Submitted for an online quote on a new vehicle and had questions, so I called the internet sales person who was rude, uninterested in answering my questions and in a hurry to get me off the phone. Their p More

by HappyToyotaCustomer2012
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Person is not listed below - Internet Sales
December 05, 2012

I had been looking for a new car for weeks and had been to several dealerships. On Black Friday, I stopped by the Elmhurst Toyota. It was my first time at this dealership and I was extremely impressed with More

by MariaTereszkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tylak
Dec 05, 2012 -

McGrath Elmhurst Toyota responded

What a great review! We always strive to deliver the whole package—friendly and professional service without the pushing for a sale. We are glad to hear that we were able to get you into a great new car, especially on a day as hectic as Black Friday. Thank you for your business and make sure to keep in touch with any future service needs or questions that may come up. We are always here and happy to help. Follow us on Facebook and Twitter for specials and promotions. Sincerely, Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

November 15, 2012

We have a very good rate with a fair credit. Todd was so professional and gave us a very patient service. Elmhurst Toyato is a very nice and highly recommended place to buy a car. More

by qilaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Thiede
Nov 16, 2012 -

McGrath Elmhurst Toyota responded

We appreciate your recommendation and I’ll pass along your kind words to Todd. We always aim to make the car shopping experience as pleasant as possible, and it is great to hear that Todd is looking out for our customers. Follow us on Facebook and Twitter for exclusive specials and promotions! Best, Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

November 01, 2012

As a first-time car buyer, I have heard many horror stories from family and friends about the dealerships they've bought cars from. After visiting a few dealerships where I encountered incredibly rude More

by klinger4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleks Knezevic
Nov 05, 2012 -

McGrath Elmhurst Toyota responded

Thanks so much for taking the time to write this five star review! It means a great deal to all of us at Elmhurst Toyota. We strive to have the best customer service, thus I am thrilled that Alex has treated you so well during your time spent at the dealership. I’ll let him know to keep up the great work. Any time you need anything from us just give us a call and Alex, or any one of our top notch professionals, will get you taken care of. Thanks again for your business; we hope to see you again in the future. Best, Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

October 24, 2012

For some reason the computer lost its memory for unlocking the doors when placing the shift gear in park. I talked to Mr. Faustino Huerta and he told me to bring in the car for a computer fix. With More

by tomorr11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faustino Huerta
Oct 24, 2012 -

McGrath Elmhurst Toyota responded

Thank you for sharing your experience. It is wonderful to hear that you hold us in such high regard. Make sure to let us know when you are in the market for your next vehicle, or you have any more parts or service needs. And, thanks in advance for making the drive! Follow us on Facebook and Twitter for exclusive specials and promotions! Best, Dan Briggs - Parts and Service Manager eservice@elmhursttoyota.com

October 22, 2012

I am very excited about my new Scion xD. Me an my wife went to look at some vehicles a week ago, the Toyota Yaris. Mr. Khoa Pham was very respectful and did not push any vehicles, it was a very informati More

by cardell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2012 -

McGrath Elmhurst Toyota responded

What a great review! We always strive to deliver the whole package—friendly, professional, and honest service. It is wonderful to hear that your enjoyed your visit to our dealership, and it is even better to see that you left with such a favorable impression our Khoa Pham! Thank you for your business and make sure to keep in touch for any of your future needs. Don’t forget to follow us on Facebook and Twitter to catch our coupons and promotions. Best, Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

October 16, 2012

Just want to say thanks to toyota for having a well educated sale manager Mr:Curt Aigner..I am most grateful to you for all your experience and help..God bless you and your family.... Thanks again f More

by anthony40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
curt Aigner
Oct 17, 2012 -

McGrath Elmhurst Toyota responded

Thank you very much for your positive feedback. I am happy to hear that you found Mr. Aigner to be so helpful. I will pass your kind words on to him and let him know to keep up the good work. Also, congratulations on the purchase of your new vehicle; if you need anything else from us at all, please do not hesitate to let us know. Thanks again for choosing Elmhurst Toyota! Don't forget to check out our Facebook page for exclusive offers and updates from the dealership. Hope to see you again soon. Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

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