
McGrath Elmhurst Toyota
Elmhurst, IL
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I was experiencing difficulty closing the rear driver's side passenger door. We always take our Avalon to Elmhurst Toyota for service, but this problem occurred in the parking lot of Mariano's grocery stor side passenger door. We always take our Avalon to Elmhurst Toyota for service, but this problem occurred in the parking lot of Mariano's grocery store in Vernon Hills, Illinois. Two men from Mariano's tried to solve the problem without success.It was taped with Duct Tape, so I could safely drive to Elmhurst Toyota. When I drove into the service department, Joe Sturgeon and Terry Lewis were quickly able to repair the latch, so it would close properly. They even removed the adhesive left by the duct tape. I truly appreciate their kindness and expertise. Thank you sooo much guys! More
My sales rep was Larry Skelly, he was great. The minute he walked up to me I knew that I was in good hands. He explained everything to me and i walked away with the car that i wanted. I would recommend Lar he walked up to me I knew that I was in good hands. He explained everything to me and i walked away with the car that i wanted. I would recommend Larry to anyone that is looking to get new or pre owned vehicle. I can guarantee you that you will leave with the vehicle that you want.Larry you are the best and i appreciate everything that you have done. More
From the moment Mr.Salidas(Steven) introduced himself he was personable, knowledgeable,and a pleasure to work with. We told him the type of car we were interested in and the financing deal we had read about was personable, knowledgeable,and a pleasure to work with. We told him the type of car we were interested in and the financing deal we had read about, and he immediately addressed the availability and all other questions we had. Since Elmhurst Toyota didn't have one in stock, Steven checked and found out they could obtain one from another dealer in just a days time. He offered to take us for a drive in a 2013, and was very skilled at showing both my husband and me how the Prius drives and allowing us to ask alot of questions about everything we were unfamiliar with. We had never driven a hybrid before, so it was all new-made easy by Steven's guidance. There was no pushing, just an offer to answer any of our questions and my husband and I left to look at another make and model of car. After that experience, we decided we wanted to go back to Elmhust Toyota and negotiate with Steven for the purchase of our new car. As went our introduction, the negotiation phase was honest and straightforward. We felt extremely satisfied with our purchase. In addition, since we were getting a loan for the car, we had to work with Mike Hackett, the finance manager, who was amazing to work with as well-personalbe and professional. We have been buying cars for 30 years and we both agreed this was our best experience ever.You will not be disappointed if you work with Steven Salidas and the staff at Elhurst Toyota. More
Eddie Acosta is simply one of the finest human beings I've ever met, he's warm, friendly, patient and pays attention to detail to satisfy exactly what I was looking for. I intend working with him over an I've ever met, he's warm, friendly, patient and pays attention to detail to satisfy exactly what I was looking for. I intend working with him over and over again in the future. More
Elmhurst Toyota internet department did a great job. PJ Elmhurst Toyota internet department did a great job. PJ worked hard researching and finding the great Toyota Camry I now own and drive. Communica Elmhurst Toyota internet department did a great job. PJ worked hard researching and finding the great Toyota Camry I now own and drive. Communication was strong along with customer satisfaction. I would recommend this dealership to anyone looking to purchase a car. More
I have been dealing with Brian for approx. 20 yrs. and will continue to do so. The level of service received from Brian and his staff is always fantastic. will continue to do so. The level of service received from Brian and his staff is always fantastic. More
I had a wonderful experience here from the very beginning. No one was ever pushy about making the sale and Melissa answered all of my questions in terms that I could understand. This was my first beginning. No one was ever pushy about making the sale and Melissa answered all of my questions in terms that I could understand. This was my first experience buying a car on my own and I would highly recommend Elmhurst Toyota Scion for your next car buying experience. More
Steve M. Salidas was very helpful. He had a good knowledge of the product and was not over bearing. He has helpful before and after the sale. He helped us get the Blue tooth set up.The whole experie knowledge of the product and was not over bearing. He has helpful before and after the sale. He helped us get the Blue tooth set up.The whole experience has been pleasant/ More
Dan & Brian, Just wanted you guys to know that Dan & Brian, Just wanted you guys to know that things with my Highlander are going great! Once you replaced the remote entirely, everything started Dan & Brian, Just wanted you guys to know that things with my Highlander are going great! Once you replaced the remote entirely, everything started working fine. I was bragging about the great service you provide to my neighbors. Today I just found out that they were also impressed with the dealership and bought their daughter a pre-owned Subaru to take back to college. When we decided to buy this 2013 Highlander, any other brand or dealership wasn't even a question. Keep up the great work! Thanks, Pete Yarema More
I visited Elmhurst Toyota to look for a Toyota FJ and was immediately struck by the overall appearance of the dealership. My first contact upon entering the facility was with Eddie Acosta and he was both pol immediately struck by the overall appearance of the dealership. My first contact upon entering the facility was with Eddie Acosta and he was both polite and helpful in my search. Eddie arranged for me and my wife to test drive our chosen vehicle and we never felt pressured to make a decision. The buying experience was equally painless and the ngotiations were very professionally handled with Eddie and Vladimir Rikhman. We were able to settle on a price and did not feel that we were taken advantage of. For the final phase of our purchase we came into contact with Todd Thiede, Finance Manager and yet again we were made comfortable with our agreement as Todd took the time to explain everthing that we were signing and committing to. Overall I would highly recommend Elmhurst Toyota and we will definitely consider them first should we be looking for another Toyota (this latest one being our 7th). More