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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
836 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 836 reviews

February 25, 2013

There are six dealers in Southeast WI that I could use when I need parts, however I contact Elmhurst due to the expertise that Curt provides. He responds to emails within hours, generally including the p More

by TJGWI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 25, 2013 -

McGrath Elmhurst Toyota responded

Thank you for the 5-star review! Customer service is our top priority and we are thrilled to hear about your positive experience at our dealership. Curt is extremely helpful and knowledgeable and we love having him on our team. Again, thank you for choosing us and let us know if we can help you with anything in the future! Next time you’re in need of parts, check out our Facebook and Twitter for special offers. Regards, Dan Briggs - Parts and Service Director eservice@elmhursttoyota.com

February 24, 2013

Mr. Knezevic was very intelligent, helpful, and fair. He was very knowledgeable about the used vehicles available for purchase. He showed his concern for us by keeping in touch, and answering questions thor More

by icjschram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleks Knezevic
Feb 25, 2013 -

McGrath Elmhurst Toyota responded

Thank you for sharing your story. We strive to make your car-buying experience as easy and enjoyable as possible and we are excited to hear about your experience with Alex! He is a great worker that demonstrates our values of fairness and quality service. Thank you for taking the time to leave great feedback, and please let us know if we can assist you with anything else. Check out our Facebook and Twitter for news, community events, and exclusive deals! Best, Jim Magnelli - GSM jmagnelli@elmhursttoyota.com 630.279.2160

February 21, 2013

I bought my new Camry about 2 months ago. I worked with Alex Knezevic from the beginning. Alex was a superb salesman. He was persistent in his follow up calls but very professional. He knew I was shoppi More

by Annette2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleks Knezevic
Feb 21, 2013 -

McGrath Elmhurst Toyota responded

Thank you for sharing your story, Annette! We try to make the car-buying process as easy and stress-free as possible and we are happy Alex was able to do so. We greatly appreciate your feedback, because it helps us make sure we stay on the right track to continually grow and improve. Thanks again for your business, and please let us know if there is anything we can do for you in the future! Best, Jim Magnelli - GSM jmagnelli@elmhursttoyota.com 630.279.2160

February 19, 2013

KP was very nice and friendly. He was accommodating and answered questions we had. Worked well with us so that we can get a good deal on the car we wanted. More

by KathleenCapulong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 20, 2013 -

McGrath Elmhurst Toyota responded

Thank you for the 5-star review, Kathleen. Customer service is our top priority and Khoa does an excellent job. We are delighted to hear he was informative and able to find the right deal and car for you. Thanks again for your business, and please let us know if we can assist you with anything else in the future! Also, check out our Facebook and Twitter for exclusive offers and current events. Regards, Jim Magnelli - GSM jmagnelli@elmhursttoyota.com 630.279.2160

February 19, 2013

I had a great experience at Elmhurst Toyota. I did extensive research online prior to visiting dealerships, and Elmhurst offered the best prices. Justyna was knowledgeable, Friendly and helpful. The More

by Punnareddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justyna Kwiatkowska
Feb 20, 2013 -

McGrath Elmhurst Toyota responded

Thank you for your positive feedback. Helping you find the right car at the right price is our goal, and we are happy to hear about your experience at our dealership! Justyna is a wonderful member of our team and is great at her job. Thanks again for taking the time to share your story – it helps us check to see that we’re staying committed to excellent customer service. For current news and special deals, check out our Facebook and Twitter. Regards, Jim Magnelli - GSM jmagnelli@elmhursttoyota.com 630.279.2160

February 17, 2013

Paul was extermely friendly and knowledgeable. Paul was able to identify the problem with my Tundra and was able to get me out on the road within an hour. I was very happy with the service I received and More

by mwalec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pawel Dziura
Feb 19, 2013 -

McGrath Elmhurst Toyota responded

Thank you for the 5-star review! Paul is an exceptional worker and embodies our value of providing excellent customer service. We greatly appreciate the feedback and are happy you and your Tundra are back safely on the road! Thank you again for your recommendation and please let us know if there is anything else we can do for you in the future! The next time you’re in need of a tune-up, check out our Facebook and Twitter for exclusive service deals. Regards, Dan Briggs - Parts and Service Director eservice@elmhursttoyota.com

February 04, 2013

The two gentlemen that I listed above have always went above and beyond their duties to make sure my wife and I received the best service when purchasing our new cars from their dealership. They both too More

by Big Capp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Magnelli / John Williams, Mike Hackett
Feb 05, 2013 -

McGrath Elmhurst Toyota responded

Thank you for the compliments! We are excited by your positive experience at our dealership and greatly appreciate the feedback. Mike and John are excellent members of our team and we all strive to make your car-buying process an easy, pleasant one. Enjoy your new 2013 Sienna! Let us know if we can help you or your wife with anything else. Also, check out our Facebook and Twitter for news, tips, and special offers. Regards, Jim Magnelli - GSM jmagnelli@elmhursttoyota.com 630.279.2160

February 01, 2013

I was experiencing difficulty closing the rear driver's side passenger door. We always take our Avalon to Elmhurst Toyota for service, but this problem occurred in the parking lot of Mariano's grocery stor More

by Kathleen Jochum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 01, 2013 -

McGrath Elmhurst Toyota responded

Thank you for the 5-star review, Kathleen! We strive to provide a friendly environment in our service department. Joe and Terry are excellent members of our team and we are happy to hear about your positive experience. Please let us know if we can assist you with anything else. If you're in need of service again, check our Facebook and Twitter for coupons and current specials. Dan Briggs - Parts and Service Director eservice@elmhursttoyota.com

February 01, 2013

My sales rep was Larry Skelly, he was great. The minute he walked up to me I knew that I was in good hands. He explained everything to me and i walked away with the car that i wanted. I would recommend Lar More

by Tasha clarke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
larry skelly
Feb 05, 2013 -

McGrath Elmhurst Toyota responded

Thank you for sharing your story, Tasha. We are committed to finding the right match for you and are pleased to hear about your positive experience with Larry! Customer service is our top priority and Larry does a fantastic job. Thanks again for taking the time to provide us with valuable feedback, and please let us know if there is anything else we can do for you in the future. To stay in the loop with our dealership, check out our Facebook and Twitter! Best, Jim Magnelli - GSM jmagnelli@elmhursttoyota.com 630.279.2160

January 31, 2013

From the moment Mr.Salidas(Steven) introduced himself he was personable, knowledgeable,and a pleasure to work with. We told him the type of car we were interested in and the financing deal we had read about More

by Ann Schroeder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven M. Salidas, Steven Salidas
Feb 01, 2013 -

McGrath Elmhurst Toyota responded

Thank you for sharing your story, Ann. We are dedicated to providing the best customer service and we are ecstatic to hear about your great experience at our dealership! Steven is an exceptional team member and we are glad he made your car-buying process an informed, enjoyable one. Thank you again for taking the time to give us this important feedback and please let us know if we can help you with anything else. To stay up to date with us, check out our Facebook and Twitter! Regards, Jim Magnelli - GSM jmagnelli@elmhursttoyota.com 630.279.2160

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