McGrath Elmhurst Toyota
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Best time buying a car. Everybody was very nice. Explained everything about and took time to set up my Toyota app. Everybody was very nice. Explained everything about and took time to set up my Toyota app. More
Very good and efficient in my new car purchase. Took time in explaining everything and answered all of my questions. Took time in explaining everything and answered all of my questions. More
Great sales team managers are just as nice. Worked with me to make sure I got the Best deal. Now I own a safe reliable car. I will buy my next car again with McGrath Toyota they have a great se Worked with me to make sure I got the Best deal. Now I own a safe reliable car. I will buy my next car again with McGrath Toyota they have a great selection of vehicles. Thank you! More
The appointment was made very efficiently. The service department was ready for me when I arrived. John answered my questions honestly and directly. The car was ready when he said it would be, The service department was ready for me when I arrived. John answered my questions honestly and directly. The car was ready when he said it would be, This was a very positive experience. More
Manny in the Service Department was very attentive and kept me well- informed on the progress of my auto repairs. I will continue to request him and I highly recommend the Service Department kept me well- informed on the progress of my auto repairs. I will continue to request him and I highly recommend the Service Department More
I recently bought a 2023 Camry from this dealership and am just now learning how dishonest they were. They claimed the car was a loaner car for a Toyota dealership which is why it said "commercial" on the am just now learning how dishonest they were. They claimed the car was a loaner car for a Toyota dealership which is why it said "commercial" on the carfax. I got the title today and it was in fact owned by a company that rents cars to ride share drivers (Uber, Lyft, etc). Had I known this I wouldn't have purchased it. I was sold a bogus warranty for the windshield that can only be used at the elmhurst dealership (which I live an hour away from) and they said that it was mandatory to get the warranty to purchase the car. Upon reading the warranty agreement when I got home it stated it was not required to purchase the warranty to purchase the car. Another lie. When I contacted the finance manager he refused to refund the $400 cost of the useless warranty. Also, I was only provided one key due to a chip shortage and was told it would be $425 for an extra key. I got an email from Toyota a few weeks later saying that it was eligible for a free key. If I'd listened to elmhurst I'd have paid them for the second key as they failed to mention that a free key would be offered once the shortage was resolved. Maybe all car dealerships operate this way and I was just not assertive enough. I tried to question the finance person but he just rushed me through everything. I don't usually leave reviews but feel that buying a car is a huge expense for most people and I know that I appreciate honest reviews. More




