McGrath Elmhurst Toyota

Elmhurst Toyota is the place to go, they kind, courteous, knowledgeable and respectful. We had found a car we liked online and stopped by Elmhurst Toyota. Alex came out and greet us offered us something to knowledgeable and respectful. We had found a car we liked online and stopped by Elmhurst Toyota. Alex came out and greet us offered us something to drink and to get the keys and Carfax to the car we were looking at. We explained to him that we has just walked out of a deal with another dealer because of the way they had treated us and he said that he would do his best to create and better experience for us. He did just that. He was able to answer all our questions and explain any additional package offers before we made a deal. After looking at two cars that we really liked, we told Alex we need to talk about a few things and would return another day. He said that was not a problem handed us a business card and hoped to hear from us soon to make a deal, there were NO high pressure sales tactics. I called him the next day asking if he could give me an out the door total cost on two vehicles, within an hour he sent me an email offering me all the information I needed. After a few days we decided to go back and by the car we wanted. The price that Alex quoted me was spot on with hidden fees or surprises at the end. When I came back to by the car I had the keys in my hand within 30 minutes. I would recommend anyone looking for a New, Used, or pre-owned Certified Toyota to go to Elmhurst Toyota. There quality and customer service is something I have rarely found when I am looking to by a car. They have earned my trust and my business. More

I was shopping for a new car and as I walked into the dealer, they made me feel welcome greeting me right away. KP was very helpful and made my purchase easy and enjoyable. He is very professional and kn dealer, they made me feel welcome greeting me right away. KP was very helpful and made my purchase easy and enjoyable. He is very professional and knowledgeable. Highly recommended!! More

We had an excellent experience. Alex was extremely professional and treated us very respectfully. We never felt pressured to make a decision. The manager Tony was equally pleasant to deal with. We professional and treated us very respectfully. We never felt pressured to make a decision. The manager Tony was equally pleasant to deal with. We were at the dealership for four hours but it felt like less than two hours. Believe we paid a very fair price for our new Corolla. More

A great experience, he explained everything very well, he helped us decide a new car best for us by showing a large variety, he let us test drive with no problems, and just a helpful and great salesman in ge helped us decide a new car best for us by showing a large variety, he let us test drive with no problems, and just a helpful and great salesman in general. I would recommend him to others. More

I came in for an update on recalls, tire pressure light malfunction, and an issue with the CD player on my RAV4. The location of Elmhurst Toyota is very convenient and close to where I live. What I found t malfunction, and an issue with the CD player on my RAV4. The location of Elmhurst Toyota is very convenient and close to where I live. What I found to be very refreshing and genuine was the service I received from Pawel Dziura in the service department. He not only helped with the issues, but also gave me some basics on understanding the AWD locking buttons and set up the blutooth system. I was ecstatic and so appreciative. I know I will be coming back to the service department, because of Pawel. Thank you. Maria Daniels More

Alex made us feel like one of the family while paperwork was being done. Todd remembered us from 1 1/2yrs ago when our son's girlfriend purchased her vechile from this same dealership. was being done. Todd remembered us from 1 1/2yrs ago when our son's girlfriend purchased her vechile from this same dealership. More

What a wonderful experience! We brought our grandchildren with us (we were the babysitters for the day) and they had a ball playing in the house and riding big wheels. They even had Jim (General Manager) gri with us (we were the babysitters for the day) and they had a ball playing in the house and riding big wheels. They even had Jim (General Manager) grilling made to order lunches. Delicious! Everyone was in a good mood and not at all concerned with the children playing. We got the best deal on our 2011 Ford F-150 truck. I will be back to buy the sporty Scion. More

Mr. Pham was very knowledgeable about the Corolla and helped guide us to the model and options that were best for us. He demonstrated the navigation package features and Bluetooth apps as well as other helped guide us to the model and options that were best for us. He demonstrated the navigation package features and Bluetooth apps as well as other features of each model. A fair price coupled with the 5-year zero percent financing option and free routine maintenance for two years result in a pleasant transaction and a happy customer! More

I very impressed when we first entered the showroom while looking for a car with our daughter. We were greeted promptly and courteously. We told Justyna Kwiatkowska what we were looking for and she thoroug looking for a car with our daughter. We were greeted promptly and courteously. We told Justyna Kwiatkowska what we were looking for and she thoroughly explained what was available. There was no pressure to look at or upgrade to another model, she listened to what we had to say and showed us what we wanted. When our daughter had chosen the car she was looking for, Justyna explained about financing and offered her the college discount. To say the least the pricing was spot on when it came to the budget our daughter had made for herself. We also met with Todd Tiede who also thoroughly explained the financing and all the paperwork every step of the way. He told us about the options available for extended services and warranties and when we chose a particular service level, again there was no attempting to push us into a higher level, he accepted our decision without hesitation. We were then taken to the service department where we spoke to Tommy Mulak who explained to us about the service department and the complimentary services we would receive as well as service beyond that point. Afterward, Justyna took our daughter to her car and explained the vehicles systems and helped her set up the Bluetooth. This process took some time, but it was very thorough and no stone was left unturned. We never felt rushed and needless to say our daughter walked away very satisfied. She was so satisfied that my wife and returned the following day and bought a car from Justyna. We had the same pleasant experience as we had the day before but instead of Todd and Tommy, we had the privilege of working with Mike Hackett and Casey Lewis. Because we felt so comfortable with the dealership and the people we met, including the cleanliness of the service department and dealership overall, we will not hesitate to recommend this dealership to our friends, families and neighbors, who knows, we'll probably be buying another car here next year when our next daughter graduates college!!!! More

i gave this rating because of the excellent customer service skill we experienced from kp. he was very patient with us, answered all our questions and really helped us to get the car. service skill we experienced from kp. he was very patient with us, answered all our questions and really helped us to get the car. More