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McGrath Elmhurst Toyota
Elmhurst, IL
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Our Salesman, Larry Skelly took the time at the very outset to learn exactly what our needs were, what our financial situation was, and exactly the type of vehicle and monthly payment we were hoping fo outset to learn exactly what our needs were, what our financial situation was, and exactly the type of vehicle and monthly payment we were hoping for. For the first time in our 30 years of shopping for and buying cars, we feel that my wife was able to get the vehicle she wanted (actually an even nicer vehicle than what she envisioned) for a monthly payment that is a little less than we had thought we would end up with. Larry was extremely knowledgeable and he seemed very organized. We made a couple of separate visits, and each time he scheduled an appointment for my wife so that we did not have to wait around. I should mention also that Tony (Finance) offered some creative ideas that ended up helping us reach a decision and (in my opinion) getting a great deal. We will definitely be recommending this store to our family and friends. More
Mr. Tomas Lozano was very pleasant and accommodating of answering all questions I have . Likewise he did give very important info that I have missed asking. I did not feel being pressurized at all. answering all questions I have . Likewise he did give very important info that I have missed asking. I did not feel being pressurized at all. More
Alex was friendly, attentive, and professional. He made good suggestions, and had all 3 vechicles ready for test drives. After the sale, and when demonstrating the car's gadgets, there was a temporary good suggestions, and had all 3 vechicles ready for test drives. After the sale, and when demonstrating the car's gadgets, there was a temporary problem that initially gave us real cause for concern. While it took a little longer than we anticipated to correct the issue, he explained the reasons, and basically put our minds to rest. We were introduced to Terry in the Service Area who was also friendly and reiterated what Alex had told us to expect as it related to the maintenance schedule. Overall, the price was fair, the staff was friendly and knowledgeable and we look forward to continuing our relationship with Alex and Elmhurst Toyota. More
I had an awesome experience with Larry Skelly. He made me feel confident that this car was a safe and great vehicle for my college aged son who has some distance to travel to and from College. Larry was me feel confident that this car was a safe and great vehicle for my college aged son who has some distance to travel to and from College. Larry was warm and friendly and honest. I really appreciate that as I am a single woman and at other dealerships they have tried to take advantage of me. The documentation process went so smoothly anbd much quicker than previous experiences! Larry had done as much as possible ahead of time. I will recommend Larry to all of my friends and family. This was by far the best experience I ever had when purchasing a car. More
they were friendly and to the point. took the car on a long test drive, explained everything very well and listened to concerns i had about pricing. long test drive, explained everything very well and listened to concerns i had about pricing. More
Wonderful experience, Alex was super! Very perceptive and helpful. I came in three times, once to see the Prius, back to purchase when I decided what features I wanted and lastly to go over the finer operati helpful. I came in three times, once to see the Prius, back to purchase when I decided what features I wanted and lastly to go over the finer operating points. Alex was great on all occations, really helped me by explaining the vehicle and how it works, going over all the options and model differences. Being a single woman out looking for a vehicle, I really appreciate the low key, no pressure expericence. Alex is a trememdous asset to this dealership, can not say enough good about dealing with him. I came back after the sale for Alex to go over the features on the vehicle since we closed the dealership the night before. He spent a great deal of time, setting up my first service appointment (6 months out & complentary) and going over, setting and explaining the features in the vehicle also letting me know he was there with any questions I would have later. When I went to finance, Todd again was great to deal with, again low key, no pressure exprience. Lots of forms to sign but Todd whipped through them in record time. More
Larry was very helpful when I called about a car I saw on yaho. I had numerous questions which he really answered. I had him go out and personally check some features on the car. He called me back with all yaho. I had numerous questions which he really answered. I had him go out and personally check some features on the car. He called me back with all the information I requested .I appreciated his professionalism and his desire to meet my many request before I drove to Elmhaust to drive the car. When I arrived Larry greeted me and had the car ready for my examination. He clearly explained all the bells and whistles of the Toyota . I decided to purchase the car. Larry competently got all the paper work in order and the deal was sealed. I would refer others to Larry and Elmhurst Toyota . I was very pleased with my experience! More
From the minute we walked in the door we were greeted with smiles and felt very comfortable as everyone was very helpful or willing to help. There was no pressure involved, but each individual we spoke with smiles and felt very comfortable as everyone was very helpful or willing to help. There was no pressure involved, but each individual we spoke with was extremely knowledgeable about their cars and the dealership. This was the first Hybrid that we purchased and we were not familiar with the technology. As we spoke to individuals at the dealership they explained the vehicle in easy terms and with personal anecdotes and experiences. After the paperwork was filled out and finances were finished, I was really surprised at the level of commitment of our sales person Aleksandar Knezevic. The dealership closed at 9:00pm and he stayed around until 9:45 explaining each of the vehicles features until I was satisfied and comfortable with the car. I will look forward to my next visit and car purchase at this dealer. More
The experience was great the service was excellent everything was awesome the salesmen were very kind and knowledgeable about there product easy to talk to the service advisers were also very kind and everything was awesome the salesmen were very kind and knowledgeable about there product easy to talk to the service advisers were also very kind and professional overall good experience would recommend to anyone More