McGrath Elmhurst Toyota
Elmhurst, IL
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Mr. Tomas Lozano was very pleasant and accommodating of answering all questions I have . Likewise he did give very important info that I have missed asking. I did not feel being pressurized at all. answering all questions I have . Likewise he did give very important info that I have missed asking. I did not feel being pressurized at all. More
Alex was friendly, attentive, and professional. He made good suggestions, and had all 3 vechicles ready for test drives. After the sale, and when demonstrating the car's gadgets, there was a temporary good suggestions, and had all 3 vechicles ready for test drives. After the sale, and when demonstrating the car's gadgets, there was a temporary problem that initially gave us real cause for concern. While it took a little longer than we anticipated to correct the issue, he explained the reasons, and basically put our minds to rest. We were introduced to Terry in the Service Area who was also friendly and reiterated what Alex had told us to expect as it related to the maintenance schedule. Overall, the price was fair, the staff was friendly and knowledgeable and we look forward to continuing our relationship with Alex and Elmhurst Toyota. More
I had an awesome experience with Larry Skelly. He made me feel confident that this car was a safe and great vehicle for my college aged son who has some distance to travel to and from College. Larry was me feel confident that this car was a safe and great vehicle for my college aged son who has some distance to travel to and from College. Larry was warm and friendly and honest. I really appreciate that as I am a single woman and at other dealerships they have tried to take advantage of me. The documentation process went so smoothly anbd much quicker than previous experiences! Larry had done as much as possible ahead of time. I will recommend Larry to all of my friends and family. This was by far the best experience I ever had when purchasing a car. More
Wonderful experience, Alex was super! Very perceptive and helpful. I came in three times, once to see the Prius, back to purchase when I decided what features I wanted and lastly to go over the finer operati helpful. I came in three times, once to see the Prius, back to purchase when I decided what features I wanted and lastly to go over the finer operating points. Alex was great on all occations, really helped me by explaining the vehicle and how it works, going over all the options and model differences. Being a single woman out looking for a vehicle, I really appreciate the low key, no pressure expericence. Alex is a trememdous asset to this dealership, can not say enough good about dealing with him. I came back after the sale for Alex to go over the features on the vehicle since we closed the dealership the night before. He spent a great deal of time, setting up my first service appointment (6 months out & complentary) and going over, setting and explaining the features in the vehicle also letting me know he was there with any questions I would have later. When I went to finance, Todd again was great to deal with, again low key, no pressure exprience. Lots of forms to sign but Todd whipped through them in record time. More
Larry was very helpful when I called about a car I saw on yaho. I had numerous questions which he really answered. I had him go out and personally check some features on the car. He called me back with all yaho. I had numerous questions which he really answered. I had him go out and personally check some features on the car. He called me back with all the information I requested .I appreciated his professionalism and his desire to meet my many request before I drove to Elmhaust to drive the car. When I arrived Larry greeted me and had the car ready for my examination. He clearly explained all the bells and whistles of the Toyota . I decided to purchase the car. Larry competently got all the paper work in order and the deal was sealed. I would refer others to Larry and Elmhurst Toyota . I was very pleased with my experience! More
they were friendly and to the point. took the car on a long test drive, explained everything very well and listened to concerns i had about pricing. long test drive, explained everything very well and listened to concerns i had about pricing. More
From the minute we walked in the door we were greeted with smiles and felt very comfortable as everyone was very helpful or willing to help. There was no pressure involved, but each individual we spoke with smiles and felt very comfortable as everyone was very helpful or willing to help. There was no pressure involved, but each individual we spoke with was extremely knowledgeable about their cars and the dealership. This was the first Hybrid that we purchased and we were not familiar with the technology. As we spoke to individuals at the dealership they explained the vehicle in easy terms and with personal anecdotes and experiences. After the paperwork was filled out and finances were finished, I was really surprised at the level of commitment of our sales person Aleksandar Knezevic. The dealership closed at 9:00pm and he stayed around until 9:45 explaining each of the vehicles features until I was satisfied and comfortable with the car. I will look forward to my next visit and car purchase at this dealer. More
The experience was great the service was excellent everything was awesome the salesmen were very kind and knowledgeable about there product easy to talk to the service advisers were also very kind and everything was awesome the salesmen were very kind and knowledgeable about there product easy to talk to the service advisers were also very kind and professional overall good experience would recommend to anyone More
Elmhurst Toyota is the place to go, they kind, courteous, knowledgeable and respectful. We had found a car we liked online and stopped by Elmhurst Toyota. Alex came out and greet us offered us something to knowledgeable and respectful. We had found a car we liked online and stopped by Elmhurst Toyota. Alex came out and greet us offered us something to drink and to get the keys and Carfax to the car we were looking at. We explained to him that we has just walked out of a deal with another dealer because of the way they had treated us and he said that he would do his best to create and better experience for us. He did just that. He was able to answer all our questions and explain any additional package offers before we made a deal. After looking at two cars that we really liked, we told Alex we need to talk about a few things and would return another day. He said that was not a problem handed us a business card and hoped to hear from us soon to make a deal, there were NO high pressure sales tactics. I called him the next day asking if he could give me an out the door total cost on two vehicles, within an hour he sent me an email offering me all the information I needed. After a few days we decided to go back and by the car we wanted. The price that Alex quoted me was spot on with hidden fees or surprises at the end. When I came back to by the car I had the keys in my hand within 30 minutes. I would recommend anyone looking for a New, Used, or pre-owned Certified Toyota to go to Elmhurst Toyota. There quality and customer service is something I have rarely found when I am looking to by a car. They have earned my trust and my business. More