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McGrath Elmhurst Toyota
Elmhurst, IL
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Went in to buy a used car, ended up leaving with a new Toyota Venza. Great service and price. Will definetly recommend this dealership to my friends and family. Toyota Venza. Great service and price. Will definetly recommend this dealership to my friends and family. More
What can I say, the guys did a amazing job at working with what we wanted and not pitching us on a bunch of of other things. 100% professional. with what we wanted and not pitching us on a bunch of of other things. 100% professional. More
What can I say Larry was wonderful. He knew right off the bat that I hate purchasing cars. He found out what we did and did not want and showed us just that with a few options. No games no sales pitches. He bat that I hate purchasing cars. He found out what we did and did not want and showed us just that with a few options. No games no sales pitches. He made the process painless.This was very important to me seeing I don't have the gift of patience. We picked up our car last night with the assurance of the customer service that will be their for us for the entire time we own the car. I have always owned GM cars and have now converted to Toyota. Nothing can beat their customer service.We will be back and everyone we know will hear about our wonderful experience. Thanks Larry and Elmhurst Toyota for a great deal, it certainly was fun to work with you. More
Walked into Elmhurst Toyota after having a not-so-great experience at another dealership- saw Debbie when we walked in and recognized each other from previous social events we've been too (small-world expe experience at another dealership- saw Debbie when we walked in and recognized each other from previous social events we've been too (small-world experience). She immediately took the time to show us some Siennas, we explained our previous experience and told her what we were thinking of doing. She took the time to show us a few Sienna's, ran our credit quickly and told us that we could contact her for anything if we decided to come back. We left that night because we saw 2 other cars that we really were in to at the first dealership and decided to wait a few days. After the weekend, we still had not found what we were looking for and I called Debbie to see if there is a way she can put us into a 2012 Sienna for what we were looking to pay for in our monthly budget. We are still working things out to see if she has the car we want and if we can get approved at the right rates- but she has been responsive, considerate of our situation, and very pleasant to work with. We also had a chance to meet Larry who was also great to talk to. This dealership is so nice to work with and even has a great interior to hang out in! I hope we can make a deal work!!! Very pleased...... More
I thought the experience of dealing with Elmhurst Toyota was quite good. No big "pushy" sales tactics, unlike my horrible experience with a Toyota dealership in New Jersey in 1997 which caused me to buy a M was quite good. No big "pushy" sales tactics, unlike my horrible experience with a Toyota dealership in New Jersey in 1997 which caused me to buy a Mercury Mystique instead of a Camry. Andy initially helped me out when I test drove a Prius (my eventual purchase) and a Camry Hybrid. He was patient, given my lack of experience driving hybrid cars. He did not try to force a sale on me right then and there, which was great, since I was not ready to make a decision as I was just at the test driving stage. Once I started to ask for quotes Omar handled the negotiations. He met the price of another dealer, and I was happy to be making the purchase from Elmhurst Toyota. During the discussion on extra warranty and roadside service, I decided not to purchase these options. Again, it was accepted that I did not want them at that time, and it no forceful tactics were used to force it down my throat. I had decided at the time to opt for the dealer-specific protection package, but I changed my mind later that evening after some research and called in the morning to have it cancelled. It was cancelled, and a check was issued to refund me the money. No questions asked. There was a little snafu with the paperwork in that my name was spelled incorrectly on the registration, but they fixed the registration right away. Kudos to them for that. To any other dealers reading this: pushy sales tactics are what make people hate going to dealers. If you're polite and work with the customer as if they're real people instead of just a mark, you'll get the sale, which is what Elmhurst Toyota got, unlike the New Jersey dealer who didn't. Overall I highly recommend Elmhurst Toyota. More
I shopped at a few different Toyota dealers and ended up at Elmhurst and Im glad I did. I got a great offer and the sales rep, Larry, was great to work with. He was quick and answered all my questions and d at Elmhurst and Im glad I did. I got a great offer and the sales rep, Larry, was great to work with. He was quick and answered all my questions and definitely makes sure the customer is happy. It was definitely worth driving from Oak Lawn. Larry had a great understanding of the inventory the dealership had and what was available. He has a great personality and easy to talk to- I did not feel like I was dealing with a sales rep and buying a car- he made it easy. - Jim More
I worked with Alek Knezevic and he was an excellent salesperson. I am a new driver and somewhat nervous, and Alek was extremely patient and helpful. I never felt pressured and he sincerely tried to m salesperson. I am a new driver and somewhat nervous, and Alek was extremely patient and helpful. I never felt pressured and he sincerely tried to meet my needs. I bought a 2007 Camry Hybrid and am very happy with it so far. More
We didn't feel pressured to purchase a car. The salesman made every effort to accommodate us and provided a missing manual for free and a second key at cost. salesman made every effort to accommodate us and provided a missing manual for free and a second key at cost. More
Larry is friendly and fair. He is the best car salesman we have worked with and we highly recommend using him while purchasing a car. It's a comfortable and seamless process while working with Larry. we have worked with and we highly recommend using him while purchasing a car. It's a comfortable and seamless process while working with Larry. More