McGrath Elmhurst Toyota
Elmhurst, IL
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I went for a Toyota care check up this morning. Melissa was the woman who greeted and help me. She was terrific very welcoming and knowledgeable, helpful. The work was done on time and well. Thank Melissa was the woman who greeted and help me. She was terrific very welcoming and knowledgeable, helpful. The work was done on time and well. Thank you More
It is so difficult to by a new car right now because the inventory is so low. We had to pay $3550 over MSRP which we had no choice to negotiate. It was for add ons we did not want. inventory is so low. We had to pay $3550 over MSRP which we had no choice to negotiate. It was for add ons we did not want. More
My mistake was NOT paying attention to the financial details as I should have! The sales representative was unknowledgeable about the EV vehicle and has NEVER responded to any of the emails sent. To tha details as I should have! The sales representative was unknowledgeable about the EV vehicle and has NEVER responded to any of the emails sent. To that point neither has the new vehicle sales manager that entered a gentlemen's agreement after the fact to correct the Internet Price offered and manually signed. Do I recommend this dealership, No! Again, my mistake for not paying attention to the details or taking photographic copies of the signatures but I do NOT consider this dealership as an example of Toyota's commitment to excellence or quality. Overall, consider this similar to complaining about your food service prior to being given your meal. Bad idea. More
Purchased a new auto from McGrath Elmhurst last week. The salesman Enrique Valdivia was very knowledgeable and professional. There are so many new items on the 2023 auto. He took the time to explain a The salesman Enrique Valdivia was very knowledgeable and professional. There are so many new items on the 2023 auto. He took the time to explain all and said if we need additional questions. We would do business with McGrath again. More
Wonderful work done and the technician who worked with me was very helpful. He explained everything afterward and even helped me set up a next appointment! was very helpful. He explained everything afterward and even helped me set up a next appointment! More
Horrible nightmare experience buying new vehicle. Unordered "package" was installed without our knowledge and added by salesman after car arrived at their dealership while we were driving 150 miles t Unordered "package" was installed without our knowledge and added by salesman after car arrived at their dealership while we were driving 150 miles to pick it up. Nothing nice to say about Elmhurst Toyota. Will NEVER go back. Beware. More
I had a appointment for an oil change, and it took them two hours. Also they asked if I wanted a free car wash which I said yes, although the paperwork said they did one the car said different, still cov two hours. Also they asked if I wanted a free car wash which I said yes, although the paperwork said they did one the car said different, still covered in dust. More