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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
837 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 837 reviews

June 14, 2023

I went for a Toyota care check up this morning. Melissa was the woman who greeted and help me. She was terrific very welcoming and knowledgeable, helpful. The work was done on time and well. Thank More

by boboconnor68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Garcia
Jun 21, 2023 -

McGrath Elmhurst Toyota responded

Hello, our team is delighted to hear about your excellent experience with Mellissa! She's absolutely the best! Our team appreciates you taking the time to share your feedback! McGrath Elmhurst Toyota looks forward to serving you for years to come!

June 12, 2023

It is so difficult to by a new car right now because the inventory is so low. We had to pay $3550 over MSRP which we had no choice to negotiate. It was for add ons we did not want. More

by gsygitowicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justyna Kwiatkowska
Jun 21, 2023 -

McGrath Elmhurst Toyota responded

Hello, we're sorry that during your whole visit you didn't get to experience our normal McGrath five star standard during your whole visit! Our team cares about every detail, big or small! Don't hesitate to reach out to our office to discuss the situation further! McGrath Elmhurst Toyota looks forward to serving you for years to come!

June 10, 2023

My mistake was NOT paying attention to the financial details as I should have! The sales representative was unknowledgeable about the EV vehicle and has NEVER responded to any of the emails sent. To tha More

by HawkGT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Hackett, Melissa Garcia, Peter Gallichio
Jun 21, 2023 -

McGrath Elmhurst Toyota responded

Hello valued customer, our team is extremely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! Having said this, it's important to get to the bottom of this! Our team deeply cares about every detail, big or small. Please reach out to Tony Gmitrovic to discuss the situation further, tonyg@elmhursttoyota.com. McGrath Elmhurst Toyota looks forward to hearing from you soon!

May 26, 2023

Purchased a new auto from McGrath Elmhurst last week. The salesman Enrique Valdivia was very knowledgeable and professional. There are so many new items on the 2023 auto. He took the time to explain a More

by aloiv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Valdivia
Jun 21, 2023 -

McGrath Elmhurst Toyota responded

Hello, your kind words mean the world to our team and services! As our team dearly appreciates your business, as well as you taking the time to share! McGrath Elmhurst Toyota looks forward to serving you for years to come!

May 13, 2023

Wonderful work done and the technician who worked with me was very helpful. He explained everything afterward and even helped me set up a next appointment! More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis, Bob Fazzi, David Hsu
Jun 21, 2023 -

McGrath Elmhurst Toyota responded

Ann, we're glad our team and services could assist you in every need possible! Our team is thrilled to have such a beloved and loyal customer like you! McGrath Elmhurst Toyota looks forward to serving you for years to come!

May 13, 2023

I already wrote a review but I did not have my service advisor's name. Steve Arnold was excellent! More

by rosemarykalcsits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
Jun 21, 2023 -

McGrath Elmhurst Toyota responded

Hello, we're thrilled that you had such an incredible experience with our team and services! As well as working directly with Steve, he's awesome! McGrath Elmhurst Toyota looks forward to serving you for years to come!

May 04, 2023

Service is fantastic they take my car . They have great attitude and explain everything about repair and they did great job More

by nagjivaghani
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Fazzi, Peter Gallichio
Jun 21, 2023 -

McGrath Elmhurst Toyota responded

Hello, your kind words mean the world to our team and services! McGrath Elmhurst Toyota looks forward to serving you for years to come!

April 20, 2023

Horrible nightmare experience buying new vehicle. Unordered "package" was installed without our knowledge and added by salesman after car arrived at their dealership while we were driving 150 miles t More

by Qmare
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Peter Gallichio
April 12, 2023

I had a appointment for an oil change, and it took them two hours. Also they asked if I wanted a free car wash which I said yes, although the paperwork said they did one the car said different, still cov More

by Dgemc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of listed people
April 11, 2023

Everything was fine except the bad car wash doesn’t clean bottom of the car More

by Laz19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik roque
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