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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
836 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 836 reviews

May 01, 2014

Curt is the man. Curt is awesome. He is knowledgeable, he is friendly, he returns emails promptly, and he doesn't give you a blank stare when you tell him the part yo More

by dnfm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2014 -

McGrath Elmhurst Toyota responded

Thank you for your kind thoughts regarding our dealership and staff Curt. Everyone here at Elmhurst Toyota is committed to providing the best possible customer experience. As a customer, you are our top priority. We look forward to working with you in the future. Also, remember to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

April 20, 2014

Sales experience We were very happy with our experience at Elmhurst Toyota. Jeff Cummings was our salesman and made us feel comfortable and did not use any hard sell t More

by ThomasNewsom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cummings
Apr 21, 2014 -

McGrath Elmhurst Toyota responded

Thank you for this feedback and recommendation, Thomas. Thank you for taking the time to write about your experience with us. At Elmhurst Toyota, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Jeff was able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Best, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

April 12, 2014

Another great experience! Another great experience at this dealership! My g/f's car was totaled from the car accident we had gotten into the previous week so we had to get a ca More

by Fobbers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Williams
Apr 14, 2014 -

McGrath Elmhurst Toyota responded

Your glowing review means a lot to us. We appreciate your feedback and are happy to hear that John and the rest of the team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. All the best, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

April 07, 2014

Elmhurst Toyota Is Awesome I have been a customer at Elmhurst Toyota for over fourteen years. Recently I purchased a 2014 Toyota Tacoma from Elmhurst Toyota and once again had More

by tom4444444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Salidas
Apr 08, 2014 -

McGrath Elmhurst Toyota responded

Thank you for your recommendation and for your loyalty at our dealership over the last 14 years. It is a point of pride that we do everything we can to support our customers during their time at our dealership. It is good to know your experience with our sales team, especially Steven, reflected our commitment to quality customer service. Our doors are always open, so if you need any further assistance with your vehicle, let us know. Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

April 06, 2014

Casey always greets us with a smile, and makes us feel he cares about our car as much as we do. Then the service team does what was promised, and the car is ready on time. What more can anyone ask for? More

by dliotta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 07, 2014 -

McGrath Elmhurst Toyota responded

Thanks for leaving us with this excellent feedback. Our entire team is committed to providing the highest level of customer service and I am happy to hear you are satisfied with your recent experience with our service team, and especially with Casey. If there is anything else we can do to be of some assistance please don't hesitate to let us know. Thank you for choosing us. Don't miss the exclusive savings and coupons available on our Facebook and Twitter pages. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

April 05, 2014

2014 Highlander Buying a new Toyota Highlander was unforgettable experience and Justyna was very helpful throughout the entire purchase procedure. More

by eric.joan.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justyna Kwiatkowska
Apr 07, 2014 -

McGrath Elmhurst Toyota responded

We make every effort to provide the very best customer service possible. We thank you for taking the time to leave us this wonderful feedback and for trusting us with your car buying needs. We hope that you will share your experience with friends and family. Also, like us on Facebook and Twitter for offers and updates from our dealership. Many thanks, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

March 26, 2014

Friendly service from the moment we entered the dealership. No pressure to buy. Best car buying experience we have had. We will recommend Elmhurst Toyota and Larry Skelly. More

by lsskeens
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Mar 27, 2014 -

McGrath Elmhurst Toyota responded

It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Elmhurst Toyota tries to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Thanks for the recommendations. Many Thanks, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

March 25, 2014

all of the areas of purchasing the car were completed en a very profesional maner. Both Jeff and all the support groop were very friendly and i am happy with the car and the service. More

by RollittSalway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff cummings
Mar 26, 2014 -

McGrath Elmhurst Toyota responded

Thank you for writing about your visit with us. I am happy to hear that Jeff and the rest of the sales team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again. Feel free to call us with any questions or concerns. Enjoy your new vehicle. Best regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

March 22, 2014

Jeff has been hands down the BEST Sales person i have ever dealt with when buying a vehicle. Took the time to explain everything I wanted to know and beyond. I highly recommend calling Jeff to schedule a More

by BSoto187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cummings
Mar 24, 2014 -

McGrath Elmhurst Toyota responded

Thanks so much for this great review. Congratulations on your new car; I am sure you are continuing to enjoy it. I am happy that Jeff provided you with pressure-free, efficient, and well-explained information. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please don’t hesitate to call or visit us at your most convenient time. Warm Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

March 21, 2014

Finally a dealership with integrity!!! after several week's of intense searching online and going from dealer to dealer finally ended up @ Elmhurst Toyota. Met the greatest salesman ever Omar Sherief. H More

by AlDaryosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sherief
Mar 24, 2014 -

McGrath Elmhurst Toyota responded

Thank you for writing about your visit with us and we're happy to hear of your great experience and your glowing review means a lot to us. We know that buying a car is an important decision and we are proud that you chose our dealership. At Elmhurst Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Also, I am happy to hear that Omar was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We look forward to assisting you with your future sales and service needs. Best Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

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