McGrath Elmhurst Toyota

excellent Jeff Cumming is a very honest salesman, very professional and talk only business. diffidently i'll recommend him to all friends and family to get the Jeff Cumming is a very honest salesman, very professional and talk only business. diffidently i'll recommend him to all friends and family to get the best car with the best price. More

Not A Pleasant Experience We were shopping for a car on Saturday August 23rd. My husband and his family had 3 Toyota's from Elmhurst Toyota, but this time we were very disappoi We were shopping for a car on Saturday August 23rd. My husband and his family had 3 Toyota's from Elmhurst Toyota, but this time we were very disappointed in their customer service and also they way they treated us. They did not want to sell a car and they lost because we ended up buying a better and more expensive car from another dealer , and unfortunate for them they had the car that we were looking for, but because of their poor customer service they lost a customer and possibly many more for the future. We are in our mid twenties and maybe that is why we were overlooked as a customer but that does not matter. What happened is that we went there and were looking for car, we were not approached by a sales representative for more than 45 min, finally we were approached by Mr. Kelvin Zhang , we told him what we want to see and he went on looking for the car keys for another 20 min. mean while no one even asked us if we need any help. After he found the keys , we went on a test drive and we liked the car. Well we sat down to talk about the price and he became very unpleasant and raised his voice on us when we said that we do not agree with what he was saying, then he went and got the manager , which also was very unpleasant we asked if he can do anything because the car had 65mi on it and it was advertised as 10mi car. He explained that it was from another dealer and we said fine but we wanted to talk about the price and he basically said this is what it is and just got up and left , basically telling us to get out if we do not accept his price. Well I'm sorry Elmhurst Toyota but you lost a very loyal Toyota Family. My husband and my family all drive and have been driving Toyota's but we will not be coming to your dealership. We bought a car not the color that we wanted and even more expensive than what you were offering and we are extremely happy with our purchase, the difference was that the sales representative and manager wanted to sell a car and knew how to sell a car ,unlike your dealership! We were expecting a little better customer service !!! And we got it somewhere else! More

Great Experience buying 2014 Prius Salesperson (Kinga) showed me the exact vehicle (2014 Prius) I inquired about on line without trying to up sell me to a more expensive one, when I cha Salesperson (Kinga) showed me the exact vehicle (2014 Prius) I inquired about on line without trying to up sell me to a more expensive one, when I changed my mind on the color, she immediately found an identically equipped vehicle in their inventory in the color I asked about. She also (shockingly) allowed me to leave the dealership without pressuring me to make a purchase. I made my decision at home after talking to my wife and emailed Kinga with my intensions to purchase the Prius the next day and it was ready for me when I showed up with the cash. Overall a very good experience. More

"Another great visit to Toyota" Had to take my car in for an oil change. Great service, easy breezy and no stress! Every time I have ever had to service my car in the last 7 years Had to take my car in for an oil change. Great service, easy breezy and no stress! Every time I have ever had to service my car in the last 7 years (at the Elmhurst location) I have walked out with a smile on my face. The service department ranks excellent in my book! More

Best service ever I've been ordering OEM parts from Elmhurst since 2001. They are hands down the best dealer ever. Great customer service and the best prices. They will I've been ordering OEM parts from Elmhurst since 2001. They are hands down the best dealer ever. Great customer service and the best prices. They will go above and beyond to get you what you need. More

Best Deal within 200 Mile Radius Deal couldn't have been easier!!! Got exactly what I ordered. Great hospitality with food and activities for my kids. I will certainly go back for ano Deal couldn't have been easier!!! Got exactly what I ordered. Great hospitality with food and activities for my kids. I will certainly go back for another new car. My camry is awesome and handles great. Lastly and most importantly, best price around! More

Great experience Omar made it easy with his knowledge of the cars. Was able to answer all questions, personable and attentive. No pressure. Made the process very easy. Omar made it easy with his knowledge of the cars. Was able to answer all questions, personable and attentive. No pressure. Made the process very easy., Mike in finance as well. Thank you More

Perfect experience every time! Never had an issue! I've ordered from Curt hundreds of times over the years. I've never had an issue with any order. Orders always come in on time and nothing ever damag I've ordered from Curt hundreds of times over the years. I've never had an issue with any order. Orders always come in on time and nothing ever damaged. THE BEST SERVICE! More

thank you So glad i went to Elmhurst Toyota Scion to trade my old car.very pleasant people/employees.Mr. KELVIN ZHANG really nice person and will help u at his So glad i went to Elmhurst Toyota Scion to trade my old car.very pleasant people/employees.Mr. KELVIN ZHANG really nice person and will help u at his best.very professional and straight to the point.im 100% recommending this guy if u need help on choosing what car is best for u.. :) More

Ann Bensenville IL I bought a car on June 28, 2014 from William Perez, and the experience was great. I walked in to Toyota and I asked if someone can show me the Coroll I bought a car on June 28, 2014 from William Perez, and the experience was great. I walked in to Toyota and I asked if someone can show me the Corolla and William was standing at the front desk waiting for his customer and he said he has time before his customer came in and he can help me. William was friendly and did not pressure me to buy a car. I brought my husband in to see the car and test drive one and he answered all the questions my husband had. My husband and I went home to talk about the deal William gave us and few days later I called William and bought my 2014 Corolla. Thank you William. More