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McGrath Elmhurst Toyota

Elmhurst, IL

4.3
840 Reviews
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440 W. Lake Street

Elmhurst, IL

60126

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Showing 840 reviews

September 15, 2014

Incredible experience as always I needed a part for my toyota unexpectedly and sent curt an email on monday. In typical fashion he responded in minutes with the quote and sent the pa More

by jhmeiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2014 -

McGrath Elmhurst Toyota responded

Thank you for taking the time to let us know how we are doing, Jeff. Customer input is an important part in helping make our service the best it can be. Our team is committed to supporting our customers any way we can, and Curt is a perfect example of that commitment. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

September 03, 2014

excellent service great experience buying 2014 toyota corolla le plus.best friendship smiles i see in my life. within 3 hours we out .again best service with smile.tha More

by manish0667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Garcia
Sep 04, 2014 -

McGrath Elmhurst Toyota responded

Thank you for writing about your visit with us, and congratulations on your new 2014 Corolla. I am sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best service. Melissa is an asset to Elmhurst Toyota, and it is encouraging to hear that she impressed you by delivering our trademark personalized and outstanding work. If you have questions about your new car, feel free to let us know. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

September 03, 2014

Elmhurst knows thier brand. Elmhurst is lucky to have a guy like Curt Aigner working for them.He knows his stuff.Old or new he knows what you need. More

by Parrot1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Aigner
Sep 04, 2014 -

McGrath Elmhurst Toyota responded

Thank you very much for sharing your experience. Here at Elmhurst Toyota, we make sure every member of our team is as knowledgeable as possible. Curt demonstrates our commitment to excellent service and we are glad you were happy with your visit. Should you have further automotive concerns, do not hesitate to let us know. Before your next visit, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

September 03, 2014

Great Parts Department! I have ordered many parts for my Supra from Elmhurst Toyota, Curt Aigner is the man to ask for! Curt is very professional and is Knowledgeable on Toyo More

by Mark Koenig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2014 -

McGrath Elmhurst Toyota responded

Thank you, Mark, for taking the time to give us positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Curt was able to consistently show you that. We hope that you will share your experience with friends and family. Feel free to contact or visit us if you need assistance with your vehicle. Also, like us on Facebook and Twitter for offers and updates from our dealership. Sincerely, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

August 28, 2014

excellent Jeff Cumming is a very honest salesman, very professional and talk only business. diffidently i'll recommend him to all friends and family to get the More

by Omar Hussien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 29, 2014 -

McGrath Elmhurst Toyota responded

Thank you for taking the time to write about your experience with us, Omar. At Elmhurst Toyota, we work very hard to provide each of our guests with a personalized, professional, and honest experience. I am happy that Jeff was able to meet your needs. We are grateful for your recommendation, and congratulations on your purchase. Do not hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

August 25, 2014

Not A Pleasant Experience We were shopping for a car on Saturday August 23rd. My husband and his family had 3 Toyota's from Elmhurst Toyota, but this time we were very disappoi More

by ilievailiyana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelvin Zhang
Aug 25, 2014 -

McGrath Elmhurst Toyota responded

I apologize for your recent experience with us was less than pleasing. We want every customer to leave our dealership with a smile on their face which is why I am so disappointed to learn of the impression your visit has left you with. It is my goal to help resolve this matter while demonstrating the importance we place upon providing excellent customer service. If you could please contact me directly, I will personally ensure this matter is resolved and a satisfactory solution is reached. I look forward to hearing from you. Sincerely, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

August 09, 2014

Great Experience buying 2014 Prius Salesperson (Kinga) showed me the exact vehicle (2014 Prius) I inquired about on line without trying to up sell me to a more expensive one, when I cha More

by Hawkeyet11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicki Kreger
Aug 11, 2014 -

McGrath Elmhurst Toyota responded

I am happy to hear that your time spent with our sales associate was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new 2014 Toyota Prius! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

August 09, 2014

"Another great visit to Toyota" Had to take my car in for an oil change. Great service, easy breezy and no stress! Every time I have ever had to service my car in the last 7 years More

by Kathleen Grasz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Mulak
Aug 11, 2014 -

McGrath Elmhurst Toyota responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Elmhurst Toyota; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

August 06, 2014

Best Deal within 200 Mile Radius Deal couldn't have been easier!!! Got exactly what I ordered. Great hospitality with food and activities for my kids. I will certainly go back for ano More

by Markking12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleks Knezevic
Aug 06, 2014 -

McGrath Elmhurst Toyota responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

August 05, 2014

Best service ever I've been ordering OEM parts from Elmhurst since 2001. They are hands down the best dealer ever. Great customer service and the best prices. They will More

by Shane Reese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2014 -

McGrath Elmhurst Toyota responded

Shane, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a great experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Best, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

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