
McGrath Elmhurst Toyota
Elmhurst, IL
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Great service and willing to go the extra mile! I bought a Camry from here about 6 months ago and was pleasantly surprised by how kind and helpful John Williams was. I had a bad prior experience tr I bought a Camry from here about 6 months ago and was pleasantly surprised by how kind and helpful John Williams was. I had a bad prior experience trying to purchase a car through another dealer and he made the process awesome by answering all of my questions and even taking extra imd to set up Blue Tooth. Just this week, I returned for my 6 month standard service and was, once again, blown away by how courteous everyone was. Even though they were very busy because of the holiday season, each and every person had a smile on their faces and went above and beyond to pull by car up to mess that I only had to walk a foot or two to get into my car, as I was on crutches. More
Great Experience Tamika Young is outstanding, energetic and respond quickly to my e-mail and phone calls. I was able to purchased my 2015 Toyota Camry XLE without any Tamika Young is outstanding, energetic and respond quickly to my e-mail and phone calls. I was able to purchased my 2015 Toyota Camry XLE without any problem. Every question that I have asked Tamika, Tamika gave me a honest answer. If I have a question for the Manager, Tamika was able to respond quickly of the Manager response. At Elmhurst Toyota, everyone work as a team. When I have sent an e-mail to Tamika, Tamika was unavailable and her team member Melissa Garcia stepped in to respond to the e-mail. The staff at Elmhurst Toyota have courtesy and are professional. My vehicle was factory ordered which took 4 to 6 weeks. I was kept informed of the built date and delivery date. Elmhurst Toyota honored the current Toyota Incentive & Cash Back after I put down a deposit on the vehicle on 11.15.14. The vehicle was delivered to Elmhurst Toyota on 12.22.14 but I took delivery on 12.27.14. Tamika explained all the paperwork, done a vehicle checklist, explained the function of each components. Tamika also asked me numerous time if I have any questions concerning the vehicle. Tamika QA/QC (Quality Assurance Quality Control) is outstanding. She even set up my home address in the navigation system and paired my cell phone to the car. The service guys also had the aftermarket viper remote starter installed on the vehicle before I took delivery - awesome. The Finance Department - Todd Thiede explained all the paper work dealing with the finance. Todd even offered product as any normal dealership would offer like extended warranty, lojack, gap insurance which Todd mentioned to me that I did not need because of the down payment and loan period. I was able to get my Illinois license plates from Elmhurst Toyota to put on the car. More
The dealer to go to for Great Service & nice waiting area The service writer was very personal, very kind, very thorough, and got the job done quick. He was just AWESOME AND I HOPE TO GET HIM NEXT TIME AS WEL The service writer was very personal, very kind, very thorough, and got the job done quick. He was just AWESOME AND I HOPE TO GET HIM NEXT TIME AS WELL More
EXCELLENT SERVICE DEPARTMENT!! There is NO place else to take your Toyota for service! Service department is outstanding with very customer friendly employees. Clean facility, exce There is NO place else to take your Toyota for service! Service department is outstanding with very customer friendly employees. Clean facility, excellent location, great waiting room More
Bought Best from Bset Dealing with Ms. Melissa Garcia was very pleasent. She was exteremely helpful and enjoyed talking with her. I went and called other dealers before emb Dealing with Ms. Melissa Garcia was very pleasent. She was exteremely helpful and enjoyed talking with her. I went and called other dealers before embarking my journey to Elmhurst Toyota. Melissa convinced me to come to Elmhurst Toyota and see her to find good experience in buying new RAV4 and I did. Mr. Mike Hackett was also very helpful in financing and money related work. Thanks. More
Great Experience Buying via Internet Tamika Young was outstanding. She made buying our Highlander via the internet an easy and pleasant experience. Tamika is one of the main reasons we Tamika Young was outstanding. She made buying our Highlander via the internet an easy and pleasant experience. Tamika is one of the main reasons we came to Elmhurst -- she was prompt, courteous, helpful and gave a fair quote quickly via email. There was no b.s. from start to finish, even in finance. The dealership is beautiful and we would recommend Elmhurst Toyota highly so far! More
best parts department in the country! Curt Aigner has been the most knowledgeable parts person for Toyota parts I have met. His customer service is fantastic! He makes sure that you guys Curt Aigner has been the most knowledgeable parts person for Toyota parts I have met. His customer service is fantastic! He makes sure that you guys always have the parts im looking for at the best prices. Shipping is always lightning fast! More
Realy good service Professional and very polite service customers. Always, when I was in the service they served me very well and there were no problems with the quality Professional and very polite service customers. Always, when I was in the service they served me very well and there were no problems with the quality. Polite counselor always advise how best handle my Toyota 4-Runner. Thank you. More
Amazing service! Can't say enough about Curt's excellent customer service, I work in customer service myself so this speaks volumes. He is always prompt in his replies Can't say enough about Curt's excellent customer service, I work in customer service myself so this speaks volumes. He is always prompt in his replies and ordering! If he is not your parts guy you're missing out! More
Thank You I trust no one with my Matrix except Toyota! Bryan Montes took care of all my request in a very professional and efficient manner. Service on my car h I trust no one with my Matrix except Toyota! Bryan Montes took care of all my request in a very professional and efficient manner. Service on my car has kept my nine year old Matrix running like new. Toyota does a multi-point-inspection every time I go in and then informs me of any needed service. Bryan was exceptional in every aspect from the time I came in, with no appointment, to the time I paid the bill. Toyota is very professional. When dealing with Toyota you know you will get the best service at a reasonable cost. Price my be higher than most independent service stations but you never have to go back for the same problem. You get what you paid for. Toyota is trustworthy and will continue to be my Toyota!!! More