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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
836 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 836 reviews

December 06, 2014

Bought Best from Bset Dealing with Ms. Melissa Garcia was very pleasent. She was exteremely helpful and enjoyed talking with her. I went and called other dealers before emb More

by mohammed.kothawala.14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hackett, Melissa Garcia
Dec 08, 2014 -

McGrath Elmhurst Toyota responded

Thank you so much for the nice review. Melissa and Mike are key components of our team here at Elmhurst Toyota, and they will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals. Sincerely, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

December 05, 2014

Great Experience Buying via Internet Tamika Young was outstanding. She made buying our Highlander via the internet an easy and pleasant experience. Tamika is one of the main reasons we More

by RMZ123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hackett, Tamika Young
Dec 08, 2014 -

McGrath Elmhurst Toyota responded

Your great feedback truly made our day. Our team works incredibly hard to exemplify our commitment to customer care. I am glad that Tamika was able to show you what we strive to deliver and I am certain that she will be glad to hear how happy you are with the service you have received. We look forward to making sure that you enjoy your car for many years to come. Check us out on Facebook and Twitter to take advantage of our monthly deals and specials. Sincerely, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

November 25, 2014

best parts department in the country! Curt Aigner has been the most knowledgeable parts person for Toyota parts I have met. His customer service is fantastic! He makes sure that you guys More

by transitdynamics
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 26, 2014 -

McGrath Elmhurst Toyota responded

Thank you! Your feedback was awesome to receive. I am so happy to hear that Curt provided you with such an outstanding experience. We are proud of his dedication. If there are any other automotive needs we can help you with, please let us know. Be sure to find us on Facebook and Twitter. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

November 24, 2014

Realy good service Professional and very polite service customers. Always, when I was in the service they served me very well and there were no problems with the quality More

by robin9224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faustino Huerta
Nov 24, 2014 -

McGrath Elmhurst Toyota responded

Thank you so much for this review and for sharing your great experience with us. Our goal is to make sure that every guest receives full satisfaction with the service we provide. We are glad to know you drove away with this feeling. If you need anything else at all, please come back to see us. Also, be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

November 21, 2014

Amazing service! Can't say enough about Curt's excellent customer service, I work in customer service myself so this speaks volumes. He is always prompt in his replies More

by JMGummer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 24, 2014 -

McGrath Elmhurst Toyota responded

Thank you so much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Curt was able to show you what we strive to deliver. We hope that you will share your experience with your family and friends. Should you have further concerns, please do not hesitate to inform us. Also, like us on Facebook and Twitter for offers and updates from our dealership. Sincerely, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

November 21, 2014

Thank You I trust no one with my Matrix except Toyota! Bryan Montes took care of all my request in a very professional and efficient manner. Service on my car h More

by tcfredrickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Montes
Nov 24, 2014 -

McGrath Elmhurst Toyota responded

Thank you very much for using our service department and for leaving us an amazing review. We are ecstatic to know that Bryan took good care of your concerns, and that he was exceptional in doing so. Thank you for entrusting Elmhurst Toyota with your vehicle service needs. Let us know if there is anything else we can do to assist you. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

November 09, 2014

Curt Aigner: I would go to no other person. Curt is in a league above others. I have known him for years since I first bought my Supra MkIV Turbo back in 2003. I would go to no other person to g More

by kwiktoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 10, 2014 -

McGrath Elmhurst Toyota responded

Thank you so much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Curt was able to show you what we strive to deliver. We hope that you will share your experience with your family and friends. Should you have further concerns, please do not hesitate to inform us. Also, like us on Facebook and Twitter for offers and updates from our dealership. Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

November 07, 2014

Enjoyable, no stress! Tommy Mulak was most helpful re my car's problem. Got me in and out quickly, TWICE. The cashier was very pleasant, taking time to chat without losing More

by schmidtke43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Mulak, cashier
Nov 10, 2014 -

McGrath Elmhurst Toyota responded

Thank you for this excellent review. We are pleased to have helped you service your car. It is so great to hear that you were satisfied with your visit. Tommy would be happy to know that you enjoyed your stay at our dealership. We look forward to giving you the same great service next time we see you. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Take care and happy driving. Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

November 03, 2014

Excellent Service Overall I have always been impressed with the service I receive at Elmhurst Toyota. I bought a 2009 Toyota Matrix XRS here in February of 2008. I More

by aclarke288
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Fazzi
Nov 04, 2014 -

McGrath Elmhurst Toyota responded

Thank you for sharing this great feedback with us. We feel our service department is what makes us special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

October 24, 2014

Curt Aigner really is the best in the business! Curt Aigner is absolutely the best in the business at what he does! He is the single most knowledgeable person with regards to Toyota parts that I ha More

by GoldenGetrag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2014 -

McGrath Elmhurst Toyota responded

Thank you so much for the nice review. Curt is a key component of our team here at Elmhurst Toyota, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals. Sincerely, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

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