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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
837 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 837 reviews

August 02, 2023

Service tech warm and friendly. Explained procedures. Manuel Pretty fast service Car washed. Felt taken care of!!! Yep More

by brook1pv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel ……Ortega
Aug 08, 2023 -

McGrath Elmhurst Toyota responded

Hello, our team is thrilled to hear about your excellent five star experience with us! Especially when working directly with some of our incredible team members! The McGrath Elmhurst Toyota family looks forward to serving you for years to come!

August 02, 2023

A bit of a longer than usual wait but thorough service and quality outcomes, total customer satisfaction. More

by john.linardakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Novello
Aug 03, 2023 -

McGrath Elmhurst Toyota responded

John, we appreciate you taking the time to share with our team and services, as well as your kind words regarding your five star experience! The McGrath Elmhurst Toyota family looks forward to serving you for many years to come!

July 28, 2023

Unfortunately I did not have a good experience with my Toyota service. Mainly miscommunication and lack of knowledge on my part. But went for a regular service $116 and ended up with a $542 bill and that' More

by Bianca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel Diaz Och
Aug 01, 2023 -

McGrath Elmhurst Toyota responded

Bianca, our team is sincerely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! Having said this, it's important to get to the bottom of this! Our team deeply cares about every detail, big or small. Please reach out to Tony Gmitrovic to discuss the situation further, tonyg@elmhursttoyota.com. McGrath Elmhurst Toyota looks forward to hearing from you soon!

July 27, 2023

Well the first thing is the prices for an oil change. It went sky rocket compare to what it used to be. The is nothing special about it either. So it’s okay nothing special. So only because the name you More

by Thebigo428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco G.
Aug 01, 2023 -

McGrath Elmhurst Toyota responded

Hello valued customer, our team is extremely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! Having said this, it's important to get to the bottom of this! Our team deeply cares about every detail, big or small. Please reach out to Tony Gmitrovic to discuss the situation further, tonyg@elmhursttoyota.com. McGrath Elmhurst Toyota looks forward to hearing from you soon!

July 24, 2023

Great dealership, workers are very nice and very friendly. Did the job fast and perfect. Thank you very much!!! More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fazzi, David Hsu
Jul 24, 2023 -

McGrath Elmhurst Toyota responded

Tina, your kind words mean the world to our team and services! As we dearly appreciate you taking the time to share! The McGrath Elmhurst Toyota family looks forward to your next visit with us soon!

July 18, 2023

I sold my 2017 Corolla Le to this dealership,the Pre owned Director Mr.Steve Pacchigno offered me A excellent service,I strongly recommend this Director More

by peterchan54
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr. Steve Pacchigno
Jul 24, 2023 -

McGrath Elmhurst Toyota responded

Hello, we're delighted dot hear what a wonderful experience you had with our team and serivces1 Especially when working directly with some of our incredible team members! The McGrath Elmhurst Toyota family looks forward to your next visit with us soon!

July 12, 2023

Good service and the staff was helpful and friendly. I bought my suv at Elmhurst Toyota and will continue with McGrath Toyota. Manuel did a good job.. More

by a.ogrady36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Ochoa
Jul 13, 2023 -

McGrath Elmhurst Toyota responded

Hello, we're delighted to hear about your wonderful visit with our team and services! Especially when working directly with Manuel, he's awesome! We'll be sure to pass along the five star feedback! McGrath Elmhurst Toyota looks forward to serving you for years to come!

July 11, 2023

Excellent customer service, Thank you John M in service department, work to be done explained in detail and car ready when promised More

by Rob m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John novello
Jul 11, 2023 -

McGrath Elmhurst Toyota responded

Rob, we're delighted to hear about your amazing experience with our team and services, during your last visit! Especially when working directly with John, he's the best! McGrath Elmhurst Toyota looks forward to serving you for years to come!

July 03, 2023

They inspected a used car that was being offered by another dealer. I was considering buying it sight unseen. Manny did us a solid and found all the issues and recommended we not but the car. Can More

by jeana.trout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny in service
Jul 05, 2023 -

McGrath Elmhurst Toyota responded

Jeana, we're delighted to hear about your wonderful experience with our team and services, especially when working directly with our excellent team members and services! McGrath City Mazda looks forward to your next visit with us soon!

June 27, 2023

I went here for the 100K mile service check on my 2013 Camry Hybrid. Francisco Gallegos (service center rep) was great - plain and forthright in explaining the details. No condescending xx to try to sel More

by jc3000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Francisco Gallegos
Jun 28, 2023 -

McGrath Elmhurst Toyota responded

Hello, we're thrilled to hear about your wonderful five star experience with our team and services, as we'll be sure to pass along your kind words! We appreciate your business dearly! McGrath Elmhurst Toyota looks forward to your next visit with us soon!