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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
836 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 836 reviews

April 14, 2015

No High Pressure Sales, Great Salesman No High Pressure Sales or constant phone calls. It turns me off real quick. I want thank Sam De Christpher for being patient and answering all my qu More

by MelodyV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam De Christopher
Apr 15, 2015 -

McGrath Elmhurst Toyota responded

Melody, we appreciate the time it took for you to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. We are glad to know that Sam was able to take care of you. Feel free to contact us if you have any further automotive needs. Best Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

April 14, 2015

Thank you for your service Thank you, Tommy, for helping me troubleshoot and fix a wheel issue with my Sienna. I appreciate the time you spent answering my questions thoroughly More

by Hem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Mulak
Apr 15, 2015 -

McGrath Elmhurst Toyota responded

We appreciate the time it took for you to give us this feedback. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Elmhurst Toyota, we value our customers and we look forward to seeing you on your next visit. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

April 14, 2015

Normal service These folks do not nickle and dime you to death. They tell you what is needed and what can be deferred. No Bull and no pressure. More

by wilber11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2015 -

McGrath Elmhurst Toyota responded

Thank you for sharing your feedback with us. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

March 18, 2015

Amazing car experince We loved working with Jeff he was honest and amazing. We were nervous about making a car purchase. But, Jeff guided us with he knowledge, ease and h More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 19, 2015 -

McGrath Elmhurst Toyota responded

We appreciate the time it took for you to write this review about your experience with us. Jeff is a valued member of our team and strives to create a positive experience for all of our customers. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns about your vehicle, please do not hesitate to come see us. Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

March 15, 2015

Excellent Service & Guidance We recently purchased a used Highlander and it was the first time my husband and I have purchased a used car. Jeff guided us through options, consider More

by Natw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Gmitrovic
Mar 16, 2015 -

McGrath Elmhurst Toyota responded

Thank you for writing about your visit with us. I am happy to hear that Jeff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns you might have. Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

March 11, 2015

Friendly, efficient and fair! I bought my 2012 Prius here, over 2 1/2 years ago. I had been loyal to another dealer but they could not get the color I wanted. The buying experien More

by BobL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pawel Dziura
Mar 12, 2015 -

McGrath Elmhurst Toyota responded

We appreciate your feedback as it helps us grow as a dealership. I am very pleased to hear that our consistent professionalism and great customer service has earned your trust in our business. Please continue to visit us whenever you have questions, and we will continue to provide great service. Best Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

March 09, 2015

Amazing Parts Service Curt has continued to provide top tier Parts service over many, many years. Every time I would inquire about an odd, uncommon part with a vague descri More

by P-T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 10, 2015 -

McGrath Elmhurst Toyota responded

We appreciate the time it took for you to write this review about your visit with us. Curt truly knows his stuff. Curt is dedicated to providing top quality service and we are ecstatic to hear that your experience reflected his dedication. Please continue to visit us whenever you have questions, and we will continue to provide great service. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

March 06, 2015

Amazing Service I have had a great experience purchasing my new Toyota RAV4. Melissa is AWESOME person. I really appreciate the way it went, i definitely recommend th More

by raj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Garcia
Mar 09, 2015 -

McGrath Elmhurst Toyota responded

Thank you for writing such a great review about your experience at our dealership. We love hearing about customers that have a great experience at Elmhurst Toyota and we are glad you are one of them. Please feel free to contact us if you have any further automotive needs. Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

March 04, 2015

Inviting, cooperative, efficient Toyota dealership Outstanding cooperation, integrity, and follow-through to get us the specific car we wanted, accommodate our requests, and to complete the transaction More

by Jn_Tb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickie in finance, Todd Thiede
Mar 05, 2015 -

McGrath Elmhurst Toyota responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com, 630.279.2160

February 27, 2015

AWESOME PLACE! FRIENDLY ENVIRONMENT, ALWAYS TIMELY SERVICE, ALWAYS HAVE PROVIDED WHAT THEY PROMISE, EXCELLENT COMMUNICATION, REASONABLE PRICES AND RECOMMENDATIONS,I More

by finny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 02, 2015 -

McGrath Elmhurst Toyota responded

Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

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