McGrath Elmhurst Toyota
Elmhurst, IL
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Outstanding Service - Always!! The service at Elmhurst Toyota was, and always is, excellent! They are polite, efficient, and so well-trained. I was treated with respect, everything The service at Elmhurst Toyota was, and always is, excellent! They are polite, efficient, and so well-trained. I was treated with respect, everything that needed to be replaced was clearly explained to me, and the service was done in a timely manner. Plus when I left my van was clean again! Thanks so much! Cynthia M. More
No High Pressure Sales, Great Salesman No High Pressure Sales or constant phone calls. It turns me off real quick. I want thank Sam De Christpher for being patient and answering all my qu No High Pressure Sales or constant phone calls. It turns me off real quick. I want thank Sam De Christpher for being patient and answering all my questions. Give him a raise. More
Thank you for your service Thank you, Tommy, for helping me troubleshoot and fix a wheel issue with my Sienna. I appreciate the time you spent answering my questions thoroughly Thank you, Tommy, for helping me troubleshoot and fix a wheel issue with my Sienna. I appreciate the time you spent answering my questions thoroughly and suggesting what was needed to be fixed right then and clearly identifying what could wait for a couple months. Thank you Elmhurst Toyota for providing a seamless and comfortable customer experience. My state when I came in was one of uncertainty regarding what needed to be fixed, but I left content and confident with the repair done. I have to mention that the waiting area, newspapers, coffee and very importantly internet (so I could work) all made it very easy to spend those couple hours productively. When a business specifically focuses on customer service, it is obvious to the customer and also becomes a competitive advantage. More
Normal service These folks do not nickle and dime you to death. They tell you what is needed and what can be deferred. No Bull and no pressure. These folks do not nickle and dime you to death. They tell you what is needed and what can be deferred. No Bull and no pressure. More
Amazing car experince We loved working with Jeff he was honest and amazing. We were nervous about making a car purchase. But, Jeff guided us with he knowledge, ease and h We loved working with Jeff he was honest and amazing. We were nervous about making a car purchase. But, Jeff guided us with he knowledge, ease and honesty. Jeff was fabulous. We left with a brand new Camry and left with confidence. If you are considering buying a car ask for Jeff Cummings he is great. You will not be disappointed with his professionalism. Elmhurst Toyota is lucky to have a salesman like Jeff on their team. Thank you, Tom and Lisa More
Excellent Service & Guidance We recently purchased a used Highlander and it was the first time my husband and I have purchased a used car. Jeff guided us through options, consider We recently purchased a used Highlander and it was the first time my husband and I have purchased a used car. Jeff guided us through options, considerations and made recommendations that helped immensely and eventually led us to purchase the car from him. His approach was honest, forthright and without pressure, which we appreciated. The experience was great, from the first drive to the one out of the lot. Everyone we met was friendly, down to earth and made us feel comfortable. Jeff's knowledge and experience helped us make the decision and we couldn't be happier with the purchase or the journey in making the investment in a used awesome car. Thanks Jeff & team! This is a great dealership! More
Friendly, efficient and fair! I bought my 2012 Prius here, over 2 1/2 years ago. I had been loyal to another dealer but they could not get the color I wanted. The buying experien I bought my 2012 Prius here, over 2 1/2 years ago. I had been loyal to another dealer but they could not get the color I wanted. The buying experience and all service visits to date, have been just great. The drop-off procedure could not be easier and the waiting area is just perfect. Whether you need to do a little work or just read, time goes quickly. And, you can enjoy a free cup of Starbuck's! Here's the thing...all of the employees are so friendly and pleasant, I know it must come down from the ownership and that's the way ALL businesses should be run! Since I've found Elmhurst Toyota, I have no reason to go anywhere else. I will trust them to keep my car running for years. The service team is absolutely the BEST! More
Amazing Parts Service Curt has continued to provide top tier Parts service over many, many years. Every time I would inquire about an odd, uncommon part with a vague descri Curt has continued to provide top tier Parts service over many, many years. Every time I would inquire about an odd, uncommon part with a vague description; Curt has been able to figure out what I was in need of, if he had it in stock, how quickly he could get it and at a stunning price. A+ More
Amazing Service I have had a great experience purchasing my new Toyota RAV4. Melissa is AWESOME person. I really appreciate the way it went, i definitely recommend th I have had a great experience purchasing my new Toyota RAV4. Melissa is AWESOME person. I really appreciate the way it went, i definitely recommend this. More
Inviting, cooperative, efficient Toyota dealership Outstanding cooperation, integrity, and follow-through to get us the specific car we wanted, accommodate our requests, and to complete the transaction Outstanding cooperation, integrity, and follow-through to get us the specific car we wanted, accommodate our requests, and to complete the transaction as pleasantly as it was. Elmhurst Toyota honored a True Car certificate. Otherwise, the price discussion was honest, straightforward, no-pressure, and non-adversarial, without any gimmicks or game-playing. The showroom is most inviting. The receptionist or someone else always is ready to greet us. Its operations are well-run and efficient. Our family felt welcome and comfortable when we visited. Elmhurst Toyota made a positive impression on our middle-school kids. After comparing dealerships, Elmhurst Toyota became our first preference for buying a Toyota. More