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McGrath Elmhurst Toyota

Elmhurst, IL

4.3
840 Reviews
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440 W. Lake Street

Elmhurst, IL

60126

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Showing 840 reviews

May 07, 2015

Happy driver Pete helped us to trade our Audi A7 to Toyota Highlander. He an amazing sales person. He takes his job serious and cares about his customers. More

by Ulziikhutag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gallichio
May 07, 2015 -

McGrath Elmhurst Toyota responded

We appreciate the time it took for you to write this review. Pete is a valued member of our team and it is wonderful to hear that he was able to serve you and demonstrate how we do business here. We would love to work with you again in the future. Best Regard, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

April 22, 2015

No Hassle Car Purchase Experience Just bought a brand new 2015 Toyota Corolla S Plus from Elmhurst Toyota Scion. There was none of the old school techniques from the sales rep chasing More

by Kevin C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleks Knezevic
Apr 23, 2015 -

McGrath Elmhurst Toyota responded

We would like to thank you for your positive feedback about your experience at our dealership. Alex is an asset to Elmhurst Toyota and it is wonderful to know that he was able to meet your needs. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

April 22, 2015

Fast and reliable Thank You, Curt and your team. Return calls and emails are great. Pricing and availability are best in the business. And thank you so much for your More

by jojo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2015 -

McGrath Elmhurst Toyota responded

Thank you so much for taking the time to write this review, Loris. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am happy to hear that Curt and our team were able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

April 21, 2015

Outstanding Service - Always!! The service at Elmhurst Toyota was, and always is, excellent! They are polite, efficient, and so well-trained. I was treated with respect, everything More

by Cynthia M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Briggs
Apr 22, 2015 -

McGrath Elmhurst Toyota responded

We appreciate the time it took for you to write this review, Cynthia. It is our goal to treat all of our customers with the kind of customer service you described and we are glad we achieved that. Once again, we appreciate your business and we look forward to assisting you again in the future. Best Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

April 14, 2015

No High Pressure Sales, Great Salesman No High Pressure Sales or constant phone calls. It turns me off real quick. I want thank Sam De Christpher for being patient and answering all my qu More

by MelodyV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam De Christopher
Apr 15, 2015 -

McGrath Elmhurst Toyota responded

Melody, we appreciate the time it took for you to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. We are glad to know that Sam was able to take care of you. Feel free to contact us if you have any further automotive needs. Best Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

April 14, 2015

Thank you for your service Thank you, Tommy, for helping me troubleshoot and fix a wheel issue with my Sienna. I appreciate the time you spent answering my questions thoroughly More

by Hem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Mulak
Apr 15, 2015 -

McGrath Elmhurst Toyota responded

We appreciate the time it took for you to give us this feedback. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Elmhurst Toyota, we value our customers and we look forward to seeing you on your next visit. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

April 14, 2015

Normal service These folks do not nickle and dime you to death. They tell you what is needed and what can be deferred. No Bull and no pressure. More

by wilber11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2015 -

McGrath Elmhurst Toyota responded

Thank you for sharing your feedback with us. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

March 18, 2015

Amazing car experince We loved working with Jeff he was honest and amazing. We were nervous about making a car purchase. But, Jeff guided us with he knowledge, ease and h More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 19, 2015 -

McGrath Elmhurst Toyota responded

We appreciate the time it took for you to write this review about your experience with us. Jeff is a valued member of our team and strives to create a positive experience for all of our customers. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns about your vehicle, please do not hesitate to come see us. Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

March 15, 2015

Excellent Service & Guidance We recently purchased a used Highlander and it was the first time my husband and I have purchased a used car. Jeff guided us through options, consider More

by Natw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Gmitrovic
Mar 16, 2015 -

McGrath Elmhurst Toyota responded

Thank you for writing about your visit with us. I am happy to hear that Jeff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns you might have. Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

March 11, 2015

Friendly, efficient and fair! I bought my 2012 Prius here, over 2 1/2 years ago. I had been loyal to another dealer but they could not get the color I wanted. The buying experien More

by BobL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pawel Dziura
Mar 12, 2015 -

McGrath Elmhurst Toyota responded

We appreciate your feedback as it helps us grow as a dealership. I am very pleased to hear that our consistent professionalism and great customer service has earned your trust in our business. Please continue to visit us whenever you have questions, and we will continue to provide great service. Best Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

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