
McGrath Elmhurst Toyota
Elmhurst, IL
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Wonderful Car-Buying Experience I had the best car-buying experience, ever, with the Elmhurst Toyota team. I've been all over the continental U.S. purchasing new cars and even purcha I had the best car-buying experience, ever, with the Elmhurst Toyota team. I've been all over the continental U.S. purchasing new cars and even purchased a new car overseas, but in my 42-year span of purchasing cars this was the best experience ever. Give these folks a phone call or a visit. Wonderful, courteous and helpful people everywhere. If I'm wrong, you still get a nice cup of hot coffee! More
Curt is excellent Curt provides customer service to a very special group of car enthusiasts. I've heard many great stories about Curt and decided I would go through him Curt provides customer service to a very special group of car enthusiasts. I've heard many great stories about Curt and decided I would go through him for parts on my 1997 Supra Turbo. He reacted quickly to my requests and assisted with part numbers, shipping was fast for a holiday weekend. Communication was key. It's now easy for me to go through Curt to find genuine OEM TOYOTA SUPRA parts instead of researching extensively. I am going to be looking to Curt for more parts in the near future. -Joey Hansen Supraforums (white yoda) More
New proud owners of a Prius C...Thanks, Jeff! We had a wonderful experience purchasing a used car from Elmhurst Toyota. Jeff was helpful, courteous, informative, without being pushy. We got a grea We had a wonderful experience purchasing a used car from Elmhurst Toyota. Jeff was helpful, courteous, informative, without being pushy. We got a great deal and will definitely coming back for our future car needs. Sales process was quick and painless. Actually enjoyed the purchase experience. More
Great buying experience. Our salesperson was very helpful and patient. We needed time to decide on which car we wanted. He was thorough explaining any details of our purchas Our salesperson was very helpful and patient. We needed time to decide on which car we wanted. He was thorough explaining any details of our purchase. More
Awesome purchasing experience I have purchased vehicles in the past from other dealers and felt worn out attempting to battle for every penny for a fair price. Elmhurst Toyota was I have purchased vehicles in the past from other dealers and felt worn out attempting to battle for every penny for a fair price. Elmhurst Toyota was far from this. I researched the potential vehicles on line and then asked for some quotes. All of the on-reps (including Tamika) were quite helpful and one in particular was a pleasure to d business with when I decided to move forward with a purchase. Marketa Zinkova honored a 'no haggle' best price scenario. She arranged for several a couple of vehicles to be ready for review upon my arrival to the dealership. I was interested in the 2015 4Runner SR5 and she delivered a beautiful SR5 Premium package with a sincere no pressure presence . When I decided to pull the trigger a fair price was offered for my trade-in as well. Her attention to detail in vehicle instruction and introduction to the service personnel was a pleasant surprise (even sealing the deal with the finance person, Micki was quick and painless). Marketa's follow-up in a post sale email was also revealing showing a prompt response attending to my concerns about some backordered options for my 4Runner. If the sales and finance people are this professionally personable... being true to their word, I'm sure I'll get more of the same good customer experience from their service staff when my optional equipment is installed and I come back for my scheduled vehicle maintenance. Kudos to Elmhurst Toyota for having such a great staff and a special thanks to Marketa! More
Excellent customer service in all respects Robert Fazzi, my service advisor, is always very thorough which gives me confidence that when I pick up my car, it has been well taken care of. He is Robert Fazzi, my service advisor, is always very thorough which gives me confidence that when I pick up my car, it has been well taken care of. He is friendly, treats me with respect, and only advises necessary service. I have been having my Toyota serviced at Elmhurst Toyota since I purchased it there in August 2005. I have always received excellent customer service and have never had any problems with the work performed. I highly recommend the service department at Elmhurst Toyota. More
Great customer service, fast shipping, amazing experience. I would like to begin by sending a very big THANK YOU to Curt over at Elmhurst Toyota. After contacting him to inquire about some prices for a few par I would like to begin by sending a very big THANK YOU to Curt over at Elmhurst Toyota. After contacting him to inquire about some prices for a few parts for my Supra, he responded within a few hours or so with a printed up estimate. He also explained that some of the parts that I needed were on back order from TRD and that he did not know exactly when he would be getting them. Since I desperately needed them, I went ahead and ordered them from MVP Motorsports, which was a big mistake on my part. Long story short, they were deceiving and had bad customer service. It has been about two weeks and I am still waiting for my refund. Anyway, back to Curt and Elmhurst Toyota...I then contacted Curt again asking about the parts that I needed since MVP screwed me over, he told me that they should have some in stock within a couple of days and that I should check back then. I did, and sure enough he was a man of his word. Within 30 minutes we exchanged a few emails and the order was placed. I even received the tracking number within those 30 minutes. I received the package yesterday, which was less than a week from when I ordered it. Just AWESOME! I forgot to mention that his prices are great too! I saved $60 by ordering my motor mounts through Curt rather than MVP. I can't express enough how happy I was and am with the service that he provided. This is the perfect example of customer service. I can go on and on about how great they are and how amazingly awesome Curt is, but why don't you find out for yourself? You won't regret it, trust me. Thanks again! Chris More
Mr Aigner is the man! I purchased a few parts for my supra and curt Aigner did an amazing job in ordering and shipping my parts asap. Prices were great and customer service I purchased a few parts for my supra and curt Aigner did an amazing job in ordering and shipping my parts asap. Prices were great and customer service was amazing... Thanks again curt! More
open, honest process Elmhurst Toyota is all about the customer experience. From start to finish, the process felt open and straightforward, with no hidden agenda. The sale Elmhurst Toyota is all about the customer experience. From start to finish, the process felt open and straightforward, with no hidden agenda. The salesperson and finance person both explained everything and answered all of our questions. We have also had a vehicle serviced at Elmhurst Toyota. Their service department is also excellent. Full disclosure, I work for the financing division of Toyota, Toyota Financial services. More
Curt is the man. I live in Utah with several Toyota dealerships within a 10 mile radius and I went through Curt for my parts order I needed recently. His communication I live in Utah with several Toyota dealerships within a 10 mile radius and I went through Curt for my parts order I needed recently. His communication with me was lightning quick and he answered all my questions and trust me I had a lot. Curt is awesome and I will be ordering future parts solely through him and his dealership. More