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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
839 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 839 reviews

July 16, 2015

Wonderful Car-Buying Experience I had the best car-buying experience, ever, with the Elmhurst Toyota team. I've been all over the continental U.S. purchasing new cars and even purcha More

by Appreciative Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Department; Receptionist (phone & in person), Rob Smithburg, Todd Thiede, Melissa Garcia
Jul 17, 2015 -

McGrath Elmhurst Toyota responded

Thank you for leaving us this wonderful review! We're glad you had a great experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know! Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

July 09, 2015

Curt is excellent Curt provides customer service to a very special group of car enthusiasts. I've heard many great stories about Curt and decided I would go through him More

by white yoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2015 -

McGrath Elmhurst Toyota responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Curt was there to provide you with such exceptional service! If you ever need anything in the future, please don't hesitate to let us know. Take care! Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

June 29, 2015

New proud owners of a Prius C...Thanks, Jeff! We had a wonderful experience purchasing a used car from Elmhurst Toyota. Jeff was helpful, courteous, informative, without being pushy. We got a grea More

by newowners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 30, 2015 -

McGrath Elmhurst Toyota responded

We love hearing from our customer so thank you for taking the time write this glowing feedback. We’re elated to hear that Jeff has been helpful, courteous, informative and non-pushy and was able to provide you with a wonderful purchasing experience. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

June 18, 2015

Great buying experience. Our salesperson was very helpful and patient. We needed time to decide on which car we wanted. He was thorough explaining any details of our purchas More

by Frank246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Zhang
Jun 19, 2015 -

McGrath Elmhurst Toyota responded

Frank, thank you for the feedback! We are happy to hear of your positive experience at Elmhurst Toyota, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

June 06, 2015

Awesome purchasing experience I have purchased vehicles in the past from other dealers and felt worn out attempting to battle for every penny for a fair price. Elmhurst Toyota was More

by jims
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamika Young
Jun 08, 2015 -

McGrath Elmhurst Toyota responded

Thank you so much for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concerns were addressed properly. We feel so grateful that you chose to come to our dealership. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

June 01, 2015

Excellent customer service in all respects Robert Fazzi, my service advisor, is always very thorough which gives me confidence that when I pick up my car, it has been well taken care of. He is More

by sandlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Fazzi
Jun 02, 2015 -

McGrath Elmhurst Toyota responded

Thank you so much for your feedback. I am happy to hear that Robert was able to take care of you. It is our goal to treat all of our guests with the kind of customer service you described and we are glad we achieved that. We are glad that you feel confident to choose Elmhurst Toyota for your automotive needs. Once again, we appreciate your business and we look forward to working with you again in the future. Best Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

May 28, 2015

Great customer service, fast shipping, amazing experience. I would like to begin by sending a very big THANK YOU to Curt over at Elmhurst Toyota. After contacting him to inquire about some prices for a few par More

by supraboy510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2015 -

McGrath Elmhurst Toyota responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Our primary focus is to provide each and every guest with exceptional customer service, and I am extremely happy to hear that Curt was able to satisfy that. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

May 26, 2015

Mr Aigner is the man! I purchased a few parts for my supra and curt Aigner did an amazing job in ordering and shipping my parts asap. Prices were great and customer service More

by Supra876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 27, 2015 -

McGrath Elmhurst Toyota responded

We appreciate the time it took for you to write about your visit. Curt is an asset to Elmhurst Toyota and I am happy to hear that he was able to serve you and demonstrate how we do business here. Please continue to visit us whenever you have questions, and we will continue to provide great service. Best Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

May 21, 2015

open, honest process Elmhurst Toyota is all about the customer experience. From start to finish, the process felt open and straightforward, with no hidden agenda. The sale More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Briggs, Todd Thiede, Melissa Garcia
May 22, 2015 -

McGrath Elmhurst Toyota responded

Anne, Thank you so much for taking the time to provide such great feedback. At Elmhurst Toyota, we are determined to deliver detail-oriented, honest, and personalized customer service and we're glad to hear you were able to perceive that. Don't hesitate to reach out if you have any further questions regarding your car. Happy driving! Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

May 20, 2015

Curt is the man. I live in Utah with several Toyota dealerships within a 10 mile radius and I went through Curt for my parts order I needed recently. His communication More

by jza80king
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 21, 2015 -

McGrath Elmhurst Toyota responded

Thank you for sharing your feedback with us. At Elmhurst Toyota, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Curt was able to show you dedicated and personalized service. We look forward to working with you again in the future. Best Regards, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

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