McGrath Elmhurst Toyota

Prompt service, good coffee Did not require an appointment, but dealership was busy when I got there. However, the work was done in about 2/3 of the estimated time as I waited. Did not require an appointment, but dealership was busy when I got there. However, the work was done in about 2/3 of the estimated time as I waited. More

Most pleasant experience I have ever had purchasing a car. P.J, was friendly, helpful and she explained everything to my satisfaction. She worked to make sure I was happy with everything. Mike in financing w P.J, was friendly, helpful and she explained everything to my satisfaction. She worked to make sure I was happy with everything. Mike in financing was friendly, efficient and knowledgeable. The facility is beautiful. I love my RAV4 More

Professional service My Highlander had a breakdown on 294. I am not from the area and did not know who to use for repair in the Elmhurst area. From the first time I talk My Highlander had a breakdown on 294. I am not from the area and did not know who to use for repair in the Elmhurst area. From the first time I talked to Tommy Mulak at Elmhurst Toyota Scion, my stress level began decreasing. The wrecker delivered the vehicle to the service department while I found another vehicle to use. By the time I returned to formalize my repair work order, Tom had researched the source of the issue and had even more reassuring news about the likely repair. The repair ended up just as promised. It is very unsettling placing my vehicle in someone's hands that I am unfamiliar with, I am glad it ended up here. Professional service. More

Quick and Easy Process Great experience purchasing a 2015 Camry here. Received a good price and excellent trade-in offer with no high pressure sales techniques and no games Great experience purchasing a 2015 Camry here. Received a good price and excellent trade-in offer with no high pressure sales techniques and no games. More

Very disappointed customer Purchased a used car from this dealer and experienced trouble a few days later with two different issues. Returned two times to be told by mechanics t Purchased a used car from this dealer and experienced trouble a few days later with two different issues. Returned two times to be told by mechanics that they couldn't find the issue. Went to our own mechanic and the problem was found immediately. We asked to have repairs covered because problems should have been discovered during a thorough "pre-owned" Toyota inspection which are listed under the points covered on a used car. Dealership refused our request and stated we bought a "used car as is" with all the flaws. Seems strange to then tout they do a pre-owned inspection. We have now put several hundred dollars into our car which we have had for less than two months because we want it running properly (regardless if the dealership cares or not). Wouldn't go back to their service department at this point. Word to the wise....buyer beware! More

great service and deals, professional and had most questions answered, there were no add ons to the price offered and no hidden fees, able to drive off pai service and deals, professional and had most questions answered, there were no add ons to the price offered and no hidden fees, able to drive off painlessly More

Very happy Elmhurst Toyota I purchased a Toyota Camry from Elmhurst Toyota, and was very, very happy with both the buying experience and post-sale help. I got a great price on I purchased a Toyota Camry from Elmhurst Toyota, and was very, very happy with both the buying experience and post-sale help. I got a great price on the vehicle, but it was not at the expense of customer service. My salesperson, Dave Castellanos, was helpful, patient, honest, efficient, and followed through on all promises. He treated me fairly and with respect. (I'm an old guy, so I needed a bit of help.) After the sale, I had a question about a security light (that turned out to be nothing), and Tino in service was most patient and answered my questions fully and again, with respect. (Dave called me right after Tino helped me to make sure all was ok.) Because of my experiences, I recommend Elmhurst Toyota without reservation. More

Great Leasing Experience Very accomodating and willing to listen to proposals. Did not feel pressured but had all my questions and concerns answered. I have bought more than o Very accomodating and willing to listen to proposals. Did not feel pressured but had all my questions and concerns answered. I have bought more than one car from Elmhurst and have always had great experiences. This was my first lease and I had a lot of questions which were all answered completely. I wanted to lease but needed a lot of information which Jeff was more than willing to patiently explain. More

excellent experience The whole sale experience was excellent. The salesman didn't try to talk me into something I didn't want. I've always had chevy's this is the first The whole sale experience was excellent. The salesman didn't try to talk me into something I didn't want. I've always had chevy's this is the first Toyota I've ever had and I absolutely love it. Darlene Hood More

For a 1st experience shopping in the Chicago area--great! Having purchased and leased many vehicles in our lifetimes, our experience at Elmhurst Toyota was unique and pleasurable. It was unique because th Having purchased and leased many vehicles in our lifetimes, our experience at Elmhurst Toyota was unique and pleasurable. It was unique because the dealership had a large inventory of the vehicle we came to see. It was unique because the dealer has created and interior environment that goes beyond displaying product---it exhibits all of the dealership functions with easily identified local features. It was pleasurable because our salesman [Peter Gallichio] experienced and intelligent, but was able to make the inevitable long stay for the necessary transactions enjoyable. And every other employee we met was helpful as well More