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McGrath Elmhurst Toyota
Elmhurst, IL
836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 836 reviews
October 14, 2015
Great sales person....! I can't say enough about the warm greeting we received by Peter Gallichio when we purchased our new 2016 Tundra. Pete went the extra " 2 " miles to ma I can't say enough about the warm greeting we received by Peter Gallichio when we purchased our new 2016 Tundra. Pete went the extra " 2 " miles to make sure everything was taken care of per our agreement and discussions...! It was truly a no hassel purchase. Thank you Peter...!! Dan Pearson...... More
by Danpear41
Employees Worked With
Peter Gallichio
October 05, 2015
Great experience in buying of new Toyota Avalon. Thanks to Peter Gallichio the purchasing of my new Avalon was easy and in timely fashion. He answered countless number of questions, and was very he Thanks to Peter Gallichio the purchasing of my new Avalon was easy and in timely fashion. He answered countless number of questions, and was very helpful and professional in whole procedure. I am very happy with every aspect of his work. More
by antxle
Employees Worked With
Peter Gallichio
September 28, 2015
Dealer Did not live up to promise This dealer did not live up to its promise to provide the best buying experience. I purchased a 2013 Acura in July from this dealer. They only provide This dealer did not live up to its promise to provide the best buying experience. I purchased a 2013 Acura in July from this dealer. They only provided 1 key fob/remote. This may not seem like a big deal to some but this key fob opens the door and also starts the vehicle. It also needs to be programmed specifically for the vehicle. Dealers have this expertise and exchange these services. This is a huge inconvience for a customer to deal with and the retail cost is over $300. I have been told by other dealers and locksmiths that reputable dealers provide 2nd keys when they sell their vehicles or make arrangements to do this for the buyer and cover the cost. My 1 mistake in this purchase was I trusted this dealer, Elmhurst Toyota, based on their good reputation and promise to provide the best possible buying experience. I called my salesperson who agreed to help me but after several follow up calls and emails did not respond to me. I tried calling and emaling the sales manager and he did not respond to me. I have never purchased a vehicle, before this purchase, where only 1 key was provided. Does this sound like the best possible buying experience or an empty promise? I would much rather have them provide this service, but since it was not, I want other potential buyers to be aware of this before this happens to them. I was forced to secure a key at my own expense and it was neither reasonable or easy to do as it took several hours of my time to find the proper key and a locksmith that could do the programming. More
by Jeffw
Employees Worked With
Phoxay Jantamanit
September 25, 2015
Great Experience From the onset Peter provided great insight on what car would be the best fit for me. With no pressure and respect for my budget he found a 2015 Camry From the onset Peter provided great insight on what car would be the best fit for me. With no pressure and respect for my budget he found a 2015 Camry that exceeded my picky expectations. More
by Demetra
Employees Worked With
Peter Gallichio
September 23, 2015
Excellent Steve went way out of his way to get the Sennia my wife and I wanted. The deal we got was great and we would never deal with anyone else. We are very Steve went way out of his way to get the Sennia my wife and I wanted. The deal we got was great and we would never deal with anyone else. We are very happy with every aspect of our working with Steve , even tho we asked for much more than normal. More
by Dan in Wooddale
Employees Worked With
Steven Salidas
September 17, 2015
Great Service Great experience during the 20,000 service of my 2013 Prius, arrived at 3 pm and by 4 i was already out. The service people were very attentive, knowl Great experience during the 20,000 service of my 2013 Prius, arrived at 3 pm and by 4 i was already out. The service people were very attentive, knowledgeable and courteous and answered all my question. The waiting room is very clean with very comfortable chairs, you can watch TV, read a newspaper or as I did lay back and relax. More
by efrainbrc
September 15, 2015
Most positive car-buying and overall dealership experience Husband and I purchased a new Avalon Hybrid Touring three days ago. I don't write many reviews, but I feel it's important to review Elmhurst Toyota fo Husband and I purchased a new Avalon Hybrid Touring three days ago. I don't write many reviews, but I feel it's important to review Elmhurst Toyota for others out there in the market for a new or ore-owned Toyota. The experience was surprisingly positive. Probably the best we've ever had, and we think it's worth saying so. Competent, knowledgeable staff , very friendly, warm atmosphere and never once any high pressure tactics to rush us into a decision before we were ready. Sales staff and finance manager were warm, friendly and there to help the customer with a purchase, not forward his or her agenda. More
by aaronsmom1930
Employees Worked With
Todd Thiede, Phoxay Jantamanit
September 15, 2015
Prompt service, good coffee Did not require an appointment, but dealership was busy when I got there. However, the work was done in about 2/3 of the estimated time as I waited. Did not require an appointment, but dealership was busy when I got there. However, the work was done in about 2/3 of the estimated time as I waited. More
by Manyherks
Employees Worked With
Bryan Montes
September 04, 2015
Most pleasant experience I have ever had purchasing a car. P.J, was friendly, helpful and she explained everything to my satisfaction. She worked to make sure I was happy with everything. Mike in financing w P.J, was friendly, helpful and she explained everything to my satisfaction. She worked to make sure I was happy with everything. Mike in financing was friendly, efficient and knowledgeable. The facility is beautiful. I love my RAV4 More
by jens1020
Employees Worked With
Mike Hackett, Phoxay Jantamanit
September 02, 2015
Professional service My Highlander had a breakdown on 294. I am not from the area and did not know who to use for repair in the Elmhurst area. From the first time I talk My Highlander had a breakdown on 294. I am not from the area and did not know who to use for repair in the Elmhurst area. From the first time I talked to Tommy Mulak at Elmhurst Toyota Scion, my stress level began decreasing. The wrecker delivered the vehicle to the service department while I found another vehicle to use. By the time I returned to formalize my repair work order, Tom had researched the source of the issue and had even more reassuring news about the likely repair. The repair ended up just as promised. It is very unsettling placing my vehicle in someone's hands that I am unfamiliar with, I am glad it ended up here. Professional service. More
by Buelma
Employees Worked With
Tommy Mulak
