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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
836 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 836 reviews

December 02, 2015

Service goes above and beyond The service team at Elmhurst Toyota continues to go above and beyond what is expected. While investigating a problem on my new Highlander, before the More

by Hard to Impress
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Fazzi
Dec 03, 2015 -

McGrath Elmhurst Toyota responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

November 26, 2015

Amazing Customer Service! I highly recommend this dealership! As a first time buyer I was very wary of purchasing a new car and getting one for a good deal. I had excellent cus More

by nzobkiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vladimir Rikhman, Sergey Lyubetsky
Nov 30, 2015 -

McGrath Elmhurst Toyota responded

We would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Vladimir was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We are grateful for your recommendations and we look forward to seeing you again. Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

November 23, 2015

Worst customer service Vladimir Rikhman made my experience terrible. I was there with my husband and he told me to leave and he told my husband to come back without me, when More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vladimir Rikhman
May 24, 2016 -

McGrath Elmhurst Toyota responded

Thank you for taking the time to leave us your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. We would appreciate the opportunity to hear more about this issue and work together to made amends. Please contact us at your earliest convenience. We look forward to hearing from you. Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

November 21, 2015

Great service For the last few year I have been taking my 2007 Toyota Sequoia to this dealership. I have adjusted my day around one of your service writers hours Bo More

by augie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Fazzi
Nov 24, 2015 -

McGrath Elmhurst Toyota responded

Hi Augie and thank you for this great review! We're excited to hear that Bob took care of you! He is a great asset and we appreciate all he does. Thank you for continually choosing Elmhurst Toyota for your vehicle service needs. Take care. Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

November 04, 2015

Oil change. Service my rav4 at elmhurst is great and convenient. The staffs are very nice.ifyou need to service your car this is where you need to take it. More

by Johnt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard, Bob Fazzi
Nov 06, 2015 -

McGrath Elmhurst Toyota responded

Thank you so much for the nice review, John! We are very happy to know that you had a great experience in our service department. Have a great day! Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

November 04, 2015

This was the easiest and best car buying experience Peter knew what vehicle would work for me right away and made the car buying experience fairly simple. I really felt like he was on my side the whole More

by Karebear
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Gallichio
Nov 06, 2015 -

McGrath Elmhurst Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to hear Peter did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

October 28, 2015

Omar sharif the best man on world I bought 2016 Toyota Camry. I got a really good deal on this car. Omar did he's best just to get what's good for me. I really appreciate that good man More

by Haneen1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sherief
Oct 29, 2015 -

McGrath Elmhurst Toyota responded

Thank you for writing about your visit with us and congratulations on the 2016 Toyota Camry! I'm sure you are continuing to enjoy it and are happy that we have earned your business by working hard to get you the best price possible. Omar is an asset to Elmhurst Toyota and it is encouraging to hear that he impressed you by delivering our trademark exceptional service. If you have any further needs, please come back to see us. Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

October 27, 2015

Great experience Buying our minivan was painless. Peter at Elmhurst Toyota was great. He was very knowledgeable about minivans. The process was easy and didn't take ve More

by Deedra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Gallichio
Oct 29, 2015 -

McGrath Elmhurst Toyota responded

Deedra, Thank you for reviewing your time spent at Elmhurst Toyota. Peter is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Jim Magnelli, GSM jmagnelli@elmhursttoyota.com 630.279.2160

October 26, 2015

A great place! I am the owner of an used Toyota and have my car serviced here. Even though I didn't buy the car here, they treated me as if I did. Bob Fazzi from t More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Fazzi
Oct 27, 2015 -

McGrath Elmhurst Toyota responded

Dan, Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

October 16, 2015

Best in the Business hands down! STAN HOPPER IS THE BEST IN THE BUSINESS HANDS DOWN! I have been buying Toyota parts since the early 90's from all across the country from Florida to More

by Colorado Supra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Hopper
Oct 19, 2015 -

McGrath Elmhurst Toyota responded

We are truly grateful for this awesome review! We are thrilled that Stan was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Please, don't hesitate to reach out if you have any further questions or needs. Have a great day! Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

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