McGrath Elmhurst Toyota

Great used car buying experience I just recently bought my first used car (2012 Toyota RAV4) and cannot speak more highly of the experience I had with Melissa and Elmhurst Toyota! I p I just recently bought my first used car (2012 Toyota RAV4) and cannot speak more highly of the experience I had with Melissa and Elmhurst Toyota! I pretty much knew what I was looking for and had scheduled test drives of two different RAV4s at Elmhurst Toyota, as well as another dealership down the street. I went to the other dealership first, and dealt with a different salesman than the one I had been communicating with through email AND had a scheduled appointment with that morning. I was told everyone "worked as a team" and sat down with a salesman that had no idea what I was in to test drive. After 5 minutes, I was informed that the car I was interested in had been sold the day before--no one had bothered to inform me despite my confirming my 10AM appointment at 6PM the night before. Fast forward to my experience with Melissa and Elmhurst Toyota - the dealership was clearly really busy but Melissa met me promptly upon my arrival at our designated appointment time. She was still wrapping up with another client but set me up for my test drive. Although I did wait to "talk numbers" for ~20 minutes after returning from the test drive, Melissa was super apologetic and the dealership itself has a lot of comfortable space in which to wait so it did not bother me. Trade in was valued quickly and there were no surprises with the price of the RAV4 - we had negotiated on price over email which ended up being much lower than the sticker price on the vehicle (there was no need to reminder her of the lower price we discussed). I was paying cash but needed a few days to move money from savings and Melissa was very clear in communicating my options for taking the car home that day versus returning to the dealership a few days later. I opted to pick up the car later to avoid 2 different contracts and it was ready for me when I got to the dealership so I was in and out in less than 20 minutes. Given my positive experience with Elmhurst Toyota, I'm actually considering getting my car serviced at this dealership despite living in Chicago. More

Pawel Was Spot On Pawel explained all the work that would be done on my car and how long the work would take. He was spot on with the length of time it would take to do Pawel explained all the work that would be done on my car and how long the work would take. He was spot on with the length of time it would take to do the work. More

Exceptional Service The service department is great. My family and I have been coming here ever since we bought our 2008 rav4 and 2013 rav4. Bryan was very helpful during The service department is great. My family and I have been coming here ever since we bought our 2008 rav4 and 2013 rav4. Bryan was very helpful during my visit a couple weeks ago. The seals on my motor were the culprit for my check engine light. Because it was part of a recall, Bryan said they would take care of everything. I was set up with a rental and went on my way. After picking up my car last week I've noticed that my rav4 is much smoother. The ride is much smoother. Bryan kept me updated during the week long process. Thank you Bryan and Toyota! More

Bryan Montes was outstanding!! Outstanding service and communication from Bryan Montes. He was very thorough with the explanation of services and parts needed for my car. He is the Outstanding service and communication from Bryan Montes. He was very thorough with the explanation of services and parts needed for my car. He is the kind of employee that keeps customers coming back. Very professional and a great asset to your dealership. More

Awesome Service It was time to have my oil change for my 2015 Toyota Camry XLE. I love the friendliest of the staff, the cleanest of the establishment. The staff ar It was time to have my oil change for my 2015 Toyota Camry XLE. I love the friendliest of the staff, the cleanest of the establishment. The staff are professional, have courtesy in making the clients feel comfortable and to answer any questions the client may have. Overall a wonderful experience. I got a chance to say hello to Ms. Tamika Young who sold me my 2015 Toyota Camry XLE in December 2014. It was great in communicating with the staff. More

John G was friendly, direct, gave us great customer service Ended up at Toyota after a bad experience at Elmhurst Kia. Glad that things worked out the way they did. We felt we got a great price without a lot of Ended up at Toyota after a bad experience at Elmhurst Kia. Glad that things worked out the way they did. We felt we got a great price without a lot of haggling or wasted time. The purchase was handled very smoothly, the customer service was great, John G was very nice to work with. I would highly recommend Elmhurst Toyota! More

I'm a winner Got what I wanted, John G was a guy of exceptional character, very comfortable to deal with & hospitable ... Made the process seem like a breeze ... I Got what I wanted, John G was a guy of exceptional character, very comfortable to deal with & hospitable ... Made the process seem like a breeze ... I recommend everyone to go see John G More

Enjoyable I would highly recommend buying a car from Elmhurst Toyota my salesperson Peter was a pleasure and fun to deal with and very knowledgeable I would hig I would highly recommend buying a car from Elmhurst Toyota my salesperson Peter was a pleasure and fun to deal with and very knowledgeable I would highly recommend this dealership if you're looking to purchase any type of automobile More

Very Good Service This dealer is good and I think that they are fair on their service pricing. I have been going there about 25 yrs and have been always treated fairly This dealer is good and I think that they are fair on their service pricing. I have been going there about 25 yrs and have been always treated fairly. I now drive about 45 miles to still get my cars serviced there even though I have moved out of the area. The quality of their work is very good. More

Wow!!! Best car buying experience ever. Ms. Young was awesome. She was courteous, caring and knowledgeable. I felt like a valued customer from the time I Best car buying experience ever. Ms. Young was awesome. She was courteous, caring and knowledgeable. I felt like a valued customer from the time I stepped into the dealership until the moment I drove off the lot with my new car. I recommend Elmhurst Toyota wholeheartedly! More