McGrath Elmhurst Toyota

Great & Super fast the service dept.. people they have all knowledge about the services required , service super fast , I took my car to 3 regular services and multi po the service dept.. people they have all knowledge about the services required , service super fast , I took my car to 3 regular services and multi point inspection , it's done with in 45 Min. I recommend this dealer they deserve 5 stars . More

Smooth Buying Exp with a Truly Outstanding Sales Consultant I did a considerable amount of research on area Toyota Dealerships. There were other dealerships closer to me but I chose Elmhurst Toyota because of I did a considerable amount of research on area Toyota Dealerships. There were other dealerships closer to me but I chose Elmhurst Toyota because of the many positive reviews they have received from customers on various websites. I was hunting for a 2016 4Runner Trail Premium SUV, which is not easy to find. Fortunately, Elmhurst was one of the few dealerships that had one in stock so I didn't have to order it. I went through Internet Sales and dealt with Melissa Garcia. What a fantastic buying experience! I made an appointment to do the test drive on a Saturday. Even though it was very busy, Melissa was ready with the vehicle as soon as we got there. She was very knowledgeable and was able to answer all of my questions about the 4Runner Trail. We negotiated on trade-in value, which went smoothly and discussed financing. I wasn't able to pull the trigger that day because I had to complete a stock transaction to fund the down payment but she did help me put a deposit down to prevent another buyer from acquiring it before I was able to complete the purchase. Melissa touched base with me several times over the phone to get everything squared away and to schedule an appointment to come back in. We returned several days later to wrap everything up. My wife was under the weather with the flu and Melissa recognizing that tried to get everything done as quickly as possible so I could get her back home. Honestly, I hate car shopping. But Melissa and the rest of the team at Elmhurst made the entire experience as painless as possible. Melissa recognized I was a serious buyer from day one and never once tried to pressure me to buy anything I didn't want. Only at the very end when signing the papers with the Finance Manager did I get the "hard sell" on an extended warranty but I guess that's to be expected. I'm loving my new 4Runner. And when I'm in the market for another vehicle, I'm going to pay another visit to Melissa and Elmhurst Toyota. More

Great used car buying experience I just recently bought my first used car (2012 Toyota RAV4) and cannot speak more highly of the experience I had with Melissa and Elmhurst Toyota! I p I just recently bought my first used car (2012 Toyota RAV4) and cannot speak more highly of the experience I had with Melissa and Elmhurst Toyota! I pretty much knew what I was looking for and had scheduled test drives of two different RAV4s at Elmhurst Toyota, as well as another dealership down the street. I went to the other dealership first, and dealt with a different salesman than the one I had been communicating with through email AND had a scheduled appointment with that morning. I was told everyone "worked as a team" and sat down with a salesman that had no idea what I was in to test drive. After 5 minutes, I was informed that the car I was interested in had been sold the day before--no one had bothered to inform me despite my confirming my 10AM appointment at 6PM the night before. Fast forward to my experience with Melissa and Elmhurst Toyota - the dealership was clearly really busy but Melissa met me promptly upon my arrival at our designated appointment time. She was still wrapping up with another client but set me up for my test drive. Although I did wait to "talk numbers" for ~20 minutes after returning from the test drive, Melissa was super apologetic and the dealership itself has a lot of comfortable space in which to wait so it did not bother me. Trade in was valued quickly and there were no surprises with the price of the RAV4 - we had negotiated on price over email which ended up being much lower than the sticker price on the vehicle (there was no need to reminder her of the lower price we discussed). I was paying cash but needed a few days to move money from savings and Melissa was very clear in communicating my options for taking the car home that day versus returning to the dealership a few days later. I opted to pick up the car later to avoid 2 different contracts and it was ready for me when I got to the dealership so I was in and out in less than 20 minutes. Given my positive experience with Elmhurst Toyota, I'm actually considering getting my car serviced at this dealership despite living in Chicago. More

Pawel Was Spot On Pawel explained all the work that would be done on my car and how long the work would take. He was spot on with the length of time it would take to do Pawel explained all the work that would be done on my car and how long the work would take. He was spot on with the length of time it would take to do the work. More

Exceptional Service The service department is great. My family and I have been coming here ever since we bought our 2008 rav4 and 2013 rav4. Bryan was very helpful during The service department is great. My family and I have been coming here ever since we bought our 2008 rav4 and 2013 rav4. Bryan was very helpful during my visit a couple weeks ago. The seals on my motor were the culprit for my check engine light. Because it was part of a recall, Bryan said they would take care of everything. I was set up with a rental and went on my way. After picking up my car last week I've noticed that my rav4 is much smoother. The ride is much smoother. Bryan kept me updated during the week long process. Thank you Bryan and Toyota! More

Bryan Montes was outstanding!! Outstanding service and communication from Bryan Montes. He was very thorough with the explanation of services and parts needed for my car. He is the Outstanding service and communication from Bryan Montes. He was very thorough with the explanation of services and parts needed for my car. He is the kind of employee that keeps customers coming back. Very professional and a great asset to your dealership. More

Awesome Service It was time to have my oil change for my 2015 Toyota Camry XLE. I love the friendliest of the staff, the cleanest of the establishment. The staff ar It was time to have my oil change for my 2015 Toyota Camry XLE. I love the friendliest of the staff, the cleanest of the establishment. The staff are professional, have courtesy in making the clients feel comfortable and to answer any questions the client may have. Overall a wonderful experience. I got a chance to say hello to Ms. Tamika Young who sold me my 2015 Toyota Camry XLE in December 2014. It was great in communicating with the staff. More

John G was friendly, direct, gave us great customer service Ended up at Toyota after a bad experience at Elmhurst Kia. Glad that things worked out the way they did. We felt we got a great price without a lot of Ended up at Toyota after a bad experience at Elmhurst Kia. Glad that things worked out the way they did. We felt we got a great price without a lot of haggling or wasted time. The purchase was handled very smoothly, the customer service was great, John G was very nice to work with. I would highly recommend Elmhurst Toyota! More

I'm a winner Got what I wanted, John G was a guy of exceptional character, very comfortable to deal with & hospitable ... Made the process seem like a breeze ... I Got what I wanted, John G was a guy of exceptional character, very comfortable to deal with & hospitable ... Made the process seem like a breeze ... I recommend everyone to go see John G More

Enjoyable I would highly recommend buying a car from Elmhurst Toyota my salesperson Peter was a pleasure and fun to deal with and very knowledgeable I would hig I would highly recommend buying a car from Elmhurst Toyota my salesperson Peter was a pleasure and fun to deal with and very knowledgeable I would highly recommend this dealership if you're looking to purchase any type of automobile More