McGrath Elmhurst Toyota

Excellent facilities, and customer focused employees. I have been a customer for 13 years and this is the only dealer that has worked on my three Toyotas. The service area is modern, clean and has experie I have been a customer for 13 years and this is the only dealer that has worked on my three Toyotas. The service area is modern, clean and has experienced technicians. I have been dealing with Tommy for a few years now, before he left and after he returned to the dealership. He is professional and has great customer service skills. I have never felt pressured to get unnecessary work done. I highly recommend this dealer. More

Great used car buying experience! I can't say how happy we are with our recent purchase of a used Prius from Elmhurst Toyota--or how pleased we were with the kindness and professionali I can't say how happy we are with our recent purchase of a used Prius from Elmhurst Toyota--or how pleased we were with the kindness and professionalism of the two staff members with whom we interacted. Tim Dion sensed immediately (through email, no less) the sort of thing we were looking for, and made a suggestion the same day we contacted him. Tom Hong handled the test drive and actual sale (of the same car Mr. Dion recommended) with the sort of consideration, ease, and clarity that comes as a surprise in an age of lowest-common-denominator marketing. Everything was up-front and open (no dithering or mickey-mouse), and we paid a fair price for a vehicle we love driving. These gentlemen are confidence-instilling because of their integrity and competence, and I have no hesitation in recommending them to you. If our experience is any indication, you won't find anyone else like them in the Chicago area, and you won't be sorry you dealt with them. More

Awesome Great service. The facility was clean. The service technician explained the service that is to be performed on my car. The service technician was v Great service. The facility was clean. The service technician explained the service that is to be performed on my car. The service technician was very polite. Will return to this location. Pam More

Honest Feedback and Saved me $$ Many thanks to Bob Fazzi for his honesty when I brought in my 2010 Scion TC for rear brakes. Bob called me to say the brakes were fine; no need to re Many thanks to Bob Fazzi for his honesty when I brought in my 2010 Scion TC for rear brakes. Bob called me to say the brakes were fine; no need to replace them! He advised me the battery would need to be replaced before cold weather. I really appreciated knowing because nobody want to have a battery fail! I asked Bob to change it so I don't have to deal with it in November. Mike Elmhurst More

Service work for my 1998 Toyota 4runner I took my 98 4runner in 6/6/16 to get my timing belt, water pump, and drive belt replaced. I dropped it off around 4pm and was told i should have it I took my 98 4runner in 6/6/16 to get my timing belt, water pump, and drive belt replaced. I dropped it off around 4pm and was told i should have it back the next day. I also asked the service consultant if the technician can inspect my shocks and struts since the ride felt a bit harsh going over bumps. The following day I get a call with an update on the work and the service consultant stated the technician found an issue with the thermostat and should/needed to get replaced. I authorized that in addition to the other work. He also stated that the technician inspected the shocks and struts and stated they seem to be ok still. I called called back later on 6/7/16 to add a last minute request of a wheel alignment since they had a special going on. Even with the last minute requests I still Recieved my vehicle back in a timely manner. Also, to elaborate about the harsh ride I felt, I was already planning on replacing my tires (independent retailer), because they were pretty worn down. When I got new tires, my ride quality improved alot. I no longer felt the ride harsh as much as I did before. I'm amazed at the honestly that the toyota technician and services department displayed because they saved me from spending money on new shocks and struts at this time. I do want to replace them soon but that wasn't in my budget at that time and hearing that my current ones were still ok was a relief. Thanks you Elmhurst Toyota. More

Excellent Service and Parts Support! I have been using Elmhurst Toyota for a few years now to support my ageing 2JZ engine and transmission. I cannot say enough about how helpful the par I have been using Elmhurst Toyota for a few years now to support my ageing 2JZ engine and transmission. I cannot say enough about how helpful the parts department (Stan Hopper) have been to me! I receive excellent support from them whether I have part numbers for them or send them on a mission to find a hard to find part. Every time they come through for me and are great to deal with. I would recommend their services to anyone! More

Recall repair, and follow up service Recently I visited the Elmhurst Toyota service center for a recall on my 2005 Rav4. Everyone was kind, accommodating, and professional! The Mechani Recently I visited the Elmhurst Toyota service center for a recall on my 2005 Rav4. Everyone was kind, accommodating, and professional! The Mechanic (Frank) was kind enough to come out and say hello, and there was nothing to worry about my recall (airbag related). Since I was there I need my driver side visor to be repaired....again..SAME GREAT SERVICE! The entire team did a great job. Their service center was very accommodating, and they washed my car TWICE for me! HIGHLY RECOMMEND! ps.... funny thing is I have owned a Toyota since 2001, and THIS was the first time I went in. SORRY it took so long, but HAPPY I did! Thanks again to DAVE at the service desk and FRANK who did the work! GREAT TEAM!!! More

Service Excellence The service department at Elmhurst Toyota Scion is awesome. They do what needs to be done but without trying to run up a bill and charge me for chang The service department at Elmhurst Toyota Scion is awesome. They do what needs to be done but without trying to run up a bill and charge me for changing parts that don't need to be changed. The honesty of the techs in this department is something you don't see very often in a car dealership. More

Best parts department in the business I've been ordering Toyota Supra parts from Elmhurst for the last 8 years. Stan Hooper is the best in the business when it comes to Toyota OEM parts. H I've been ordering Toyota Supra parts from Elmhurst for the last 8 years. Stan Hooper is the best in the business when it comes to Toyota OEM parts. He has a great personality and is very easy to communicate with. He always takes care of the national Supra community and I really appreciate him! More

Excellent Customer Service Every Visit Thanks to Bob Fazzi for taking care of our 2007 Toyota and 2010 Scion whenever we need a repair or service. I get a honest evaluation of the problem Thanks to Bob Fazzi for taking care of our 2007 Toyota and 2010 Scion whenever we need a repair or service. I get a honest evaluation of the problem and candid feedback on how much it will cost. Thanks, Mike Foster More