McGrath Elmhurst Toyota

Great Experience While the car sells itself, Pete was a pleasure to work with. He knows and loves Toyotas. He matched ne up with the perfect car. The dealership is c While the car sells itself, Pete was a pleasure to work with. He knows and loves Toyotas. He matched ne up with the perfect car. The dealership is clean and friendly. Everyone I met with was extremely helpful. More

Great Dealership I bought my Scion from Elmhurst Toyota, because I like to shop local, and I’m glad I did. The service department is great. They were very quick, and e I bought my Scion from Elmhurst Toyota, because I like to shop local, and I’m glad I did. The service department is great. They were very quick, and explained things I would need in the future, but didn’t try to gilt me into doing it right then. I will have all my service done by them in the future. More

Disappointing Experience Had a great car buying experience here and my initial service visits were great. Last week, took my 2015 Highlander in for an oil change. Recently h Had a great car buying experience here and my initial service visits were great. Last week, took my 2015 Highlander in for an oil change. Recently hit 30,000 miles so asked what needed to be done. Without even looking at the car, it was suggested having both front and rear differential fluids replaced and having a complete fuel injection system flush for $340. Stupidly, I agreed to both. Upon checking my manual at home, I learned that everything should have been inspected FIRST and the differential only needs to be addressed if doing a lot of towing, which we did not. And I also learned from KBB that the fuel injector maybe needs a flush at 60,000 miles, if ever. I felt totally taken advantage of so when I got my dealer survey, which said if you can't give 5 stars to let them know first, I reached out to them via email So I did. I got back a bunch of excuses including the owners manual is generic and Chicago has extreme driving conditions. I was hoping they would try to make some restitution but nope. That told me all I needed to know about the sales practices of the Elmhurst Toyota Service Department. Only time I'll ever head back there is when there is a recall or for work that is covered by extended warranty. Learned my lesson and I would tell others to BEWARE when being told you need extra service. Ask questions or get a second opinion. It was such a disappointment as I had every intention of servicing my car there permanently. Oh well.... More

Great oil change check up Elmhurst Toyota has always given us great service. I don't feel like I'm being ripped off when I go there for some kind of service. Our car is well ca Elmhurst Toyota has always given us great service. I don't feel like I'm being ripped off when I go there for some kind of service. Our car is well cared for and still runs like new. The service staff goes the extra mile to be helpful and we really appreciate their efforts. More

Great service I have two cars from this dealership and have always had a good feeling whenever i bring them there for service. Toyota has a good product that lasts I have two cars from this dealership and have always had a good feeling whenever i bring them there for service. Toyota has a good product that lasts a very long time. More

Great service! This dealership is part of the main reason I decided to drive a Toyota again! The service is impeccable; I never wait as long as they say I will which This dealership is part of the main reason I decided to drive a Toyota again! The service is impeccable; I never wait as long as they say I will which tells me they are respectful of my time. My car has never had issues after my visits, and the staff is always friendly and very helpful. If anyone considers purchasing a Toyota and are in this area, this is the dealership to go to! More

Avalon Service The service had been performed in friendly, timely and professional way. They diagnosed the cause of the problem and replaced problematic battery as The service had been performed in friendly, timely and professional way. They diagnosed the cause of the problem and replaced problematic battery as warranty issue. More

Best Service Writer To Deal With Ever since i purchased my 4runner TRD PRO i go to Tommy for all my service needs. Tommy provides me with honest answers that I need and always takes c Ever since i purchased my 4runner TRD PRO i go to Tommy for all my service needs. Tommy provides me with honest answers that I need and always takes care of me. Couple weeks ago I had a bad seal on my front shock got taken care of right away before my trip the next day. Thank You Tommy for excellent service always going above and beyond!! More

Exceptional service I always come back to this dealership coz the staff are very pleasant, helpful and accommodating. No need for an appointment. Service with smile is wh I always come back to this dealership coz the staff are very pleasant, helpful and accommodating. No need for an appointment. Service with smile is what I see every time. They go extra mile to check all the service my car needs and explain in detail. Thank you so much. More

Worth the Drive We had the opportunity to work with Steven Salidas and he made the entire purchase process seamless. We had done our homework and been in contact wit We had the opportunity to work with Steven Salidas and he made the entire purchase process seamless. We had done our homework and been in contact with several local dealerships but chose to do business with Elmhurst Toyota because of Steven and Tony Gmitrovic. From the knowledge of the vehicles, to the professional correspondence and follow-up but most importantly their willingness to close the deal by making the numbers work. They set themselves apart from every other dealership that we had explored to purchasing our new vehicle. Its too easy to only site complaints, these guys deserve the kudos! More