McGrath Elmhurst Toyota

Good Experience I choose the dealership because the internet said it was family-owned. I was looking into lease options and needed more information. My salesperson Me I choose the dealership because the internet said it was family-owned. I was looking into lease options and needed more information. My salesperson Melanie was nice and informative, there was no pressure from her. Mario was good and gave me real information. So far so good and I would recommend them for the sales part of buying a car. More

Elmhurst Toyota Service Department Is Awsome! The service department at Elmhurst Toyota gets an A+ rating. Brian Corrigan and his crew of service advisers and technicians are a first class operati The service department at Elmhurst Toyota gets an A+ rating. Brian Corrigan and his crew of service advisers and technicians are a first class operation. Professional, friendly, knowledgeable and always happy to help. I know that I am in good hands when I take our cars in for service. More

Great advisor Advisor is very helpful and truly gained my trust. You don’t feel rushed or they’re selling you service. He makes you feel they care about your car as Advisor is very helpful and truly gained my trust. You don’t feel rushed or they’re selling you service. He makes you feel they care about your car as if he owns it. More

Great Experience While the car sells itself, Pete was a pleasure to work with. He knows and loves Toyotas. He matched ne up with the perfect car. The dealership is c While the car sells itself, Pete was a pleasure to work with. He knows and loves Toyotas. He matched ne up with the perfect car. The dealership is clean and friendly. Everyone I met with was extremely helpful. More

Great Dealership I bought my Scion from Elmhurst Toyota, because I like to shop local, and I’m glad I did. The service department is great. They were very quick, and e I bought my Scion from Elmhurst Toyota, because I like to shop local, and I’m glad I did. The service department is great. They were very quick, and explained things I would need in the future, but didn’t try to gilt me into doing it right then. I will have all my service done by them in the future. More

Disappointing Experience Had a great car buying experience here and my initial service visits were great. Last week, took my 2015 Highlander in for an oil change. Recently h Had a great car buying experience here and my initial service visits were great. Last week, took my 2015 Highlander in for an oil change. Recently hit 30,000 miles so asked what needed to be done. Without even looking at the car, it was suggested having both front and rear differential fluids replaced and having a complete fuel injection system flush for $340. Stupidly, I agreed to both. Upon checking my manual at home, I learned that everything should have been inspected FIRST and the differential only needs to be addressed if doing a lot of towing, which we did not. And I also learned from KBB that the fuel injector maybe needs a flush at 60,000 miles, if ever. I felt totally taken advantage of so when I got my dealer survey, which said if you can't give 5 stars to let them know first, I reached out to them via email So I did. I got back a bunch of excuses including the owners manual is generic and Chicago has extreme driving conditions. I was hoping they would try to make some restitution but nope. That told me all I needed to know about the sales practices of the Elmhurst Toyota Service Department. Only time I'll ever head back there is when there is a recall or for work that is covered by extended warranty. Learned my lesson and I would tell others to BEWARE when being told you need extra service. Ask questions or get a second opinion. It was such a disappointment as I had every intention of servicing my car there permanently. Oh well.... More

Great oil change check up Elmhurst Toyota has always given us great service. I don't feel like I'm being ripped off when I go there for some kind of service. Our car is well ca Elmhurst Toyota has always given us great service. I don't feel like I'm being ripped off when I go there for some kind of service. Our car is well cared for and still runs like new. The service staff goes the extra mile to be helpful and we really appreciate their efforts. More

Great service I have two cars from this dealership and have always had a good feeling whenever i bring them there for service. Toyota has a good product that lasts I have two cars from this dealership and have always had a good feeling whenever i bring them there for service. Toyota has a good product that lasts a very long time. More

Great service! This dealership is part of the main reason I decided to drive a Toyota again! The service is impeccable; I never wait as long as they say I will which This dealership is part of the main reason I decided to drive a Toyota again! The service is impeccable; I never wait as long as they say I will which tells me they are respectful of my time. My car has never had issues after my visits, and the staff is always friendly and very helpful. If anyone considers purchasing a Toyota and are in this area, this is the dealership to go to! More

Avalon Service The service had been performed in friendly, timely and professional way. They diagnosed the cause of the problem and replaced problematic battery as The service had been performed in friendly, timely and professional way. They diagnosed the cause of the problem and replaced problematic battery as warranty issue. More