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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
836 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 836 reviews

October 08, 2018

internet sales My purchase with Mellisa was a great experience. She is thoughtful, courteous, and knowledgeable. They gave me a fair trade on my car and a great deal More

by Jk56
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Garcia
Oct 25, 2018 -

McGrath Elmhurst Toyota responded

We loved reading this review! Happy customers are our aim, and it appears that Melissa made your visit a positive one. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Regards, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

September 17, 2018

There's many reasons why Stan is the best! He is extremely knowledgeable, experienced, and very personable. He knows how to quickly ship parts anywhere in the country. I have ordered parts from More

by DStrehlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Hopper
Sep 17, 2018 -

McGrath Elmhurst Toyota responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Take Care, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

July 08, 2018

Bait and switch Melissa corresponded with us over email regarding two similar vehicles. When we came to the dealership both vehicles were unavailable, and despite bei More

by Timothy22
Customer Service
Recommend Dealer
No
Employees Worked With
Melissa Garcia
Aug 16, 2018 -

McGrath Elmhurst Toyota responded

Timothy, it's unfortunate to hear that you had such a difficult time during your visit. We strive to provide our guests with excellent customer service and we regret you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns. Thank you, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

June 12, 2018

My First Toyota Highlander! 😀😀 I feel so ease in buying my car because of her help!! She's very friendly and very helpful in everything when it comes to buying a car!! I recommend h More

by Ms. Celie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justyna Kwiatkowska, Mike Hackett
Jun 28, 2018 -

McGrath Elmhurst Toyota responded

Thanks for the kind review! Take care until we see you again, and enjoy the new Highlander! Best, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

April 21, 2018

Did'nt Feel Rushed I hate car shopping , I find it nerve racking , my salesperson Melissa Garcia was great she happily let me drive several cars until I was satisfied, s More

by Ed Ferrington
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Garcia
Apr 29, 2018 -

McGrath Elmhurst Toyota responded

Thank you for the positive review, Ed. Melissa is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear she was successful in that endeavor. Take care and happy trails! Kind regards, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

April 02, 2018

Fast, easy, helpful! We needed a new car for our recent family addition, and were just stopping in to the dealership to research some options. The dealership had a clean a More

by Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hackett, Kelvin Zhang
Apr 29, 2018 -

McGrath Elmhurst Toyota responded

Thank you for recognizing your experience at Elmhurst Toyota, Carrie. I am glad that KP was able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Warm regards, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

February 26, 2018

Great service experience! I've always brought my 2016 Camry Hybrid to Elmhurst Toyota for maintenance. I came for the convenience but I've stayed for the outstanding service. S More

by Julie McGovern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Mulak
Mar 05, 2018 -

McGrath Elmhurst Toyota responded

Thanks for the wonderful review of your recent visit at our dealership, Julie. We strive for 100% customer satisfaction and are glad this this what you received. It was truly a pleasure working with you. Best, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

January 22, 2018

Good Experience I choose the dealership because the internet said it was family-owned. I was looking into lease options and needed more information. My salesperson Me More

by Vro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Raygoza, Mike Hackett
Mar 05, 2018 -

McGrath Elmhurst Toyota responded

Thank you for writing about your visit with us. Melanie and Mario are assets to Elmhurst Toyota, and it is encouraging to hear they impressed you by delivering our trademark service. Congratulations on your lease and we look forward to seeing you on your next visit. Best, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

December 26, 2017

Elmhurst Toyota Service Department Is Awsome! The service department at Elmhurst Toyota gets an A+ rating. Brian Corrigan and his crew of service advisers and technicians are a first class operati More

by TS2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Arnold, Brian Corrigan, Faustino Huerta, Anthony Landis
Dec 27, 2017 -

McGrath Elmhurst Toyota responded

Thank you for leaving us this great review. We are very happy to hear that our team at Elmhurst Toyota could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

December 21, 2017

Great advisor Advisor is very helpful and truly gained my trust. You don’t feel rushed or they’re selling you service. He makes you feel they care about your car as More

by Mayriz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hsu
Dec 21, 2017 -

McGrath Elmhurst Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team! Please let us know if we can ever help you in the future. Best, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

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