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McGrath City Mazda

Chicago, IL

4.7
654 Reviews

6722 W Grand Ave

Chicago, IL

60707

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Showing 654 reviews

July 20, 2023

I received my out the door price with zero hassle. They kept me informed of the availability of my car of choice. And stuck to the OTD price at purchase. Delia (salesperson) and Sean (finance) wer More

by cynthia2023
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Delia Peralta, Sean Schafer
Jul 24, 2023 -

McGrath City Mazda responded

Cynthia, we appreciate you taking the time to share your five star feedback with our team and services! We'll be sure to pass along to feedback to Delia and Sean! We highly appreciate you taking the time to share with us as well! The McGrath City Mazda family looks forward to your next visit with us soon!

July 18, 2023

They focus on the upsell vs. solving the actual problem. Inconvenient location for me, likely won’t be coming back. More

by bernard.nicholas
Recommend Dealer
No
Employees Worked With
Estiv
Aug 01, 2023 -

McGrath City Mazda responded

Nicholas, our team deeply apologizes for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

July 17, 2023

ThankYou ,Team McGrath City Mazda you are number one in my book, big thanks to the mechanics and service advisors that keep my vehicle running. More

by tabascoworm74
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Herman Diaz, Joe Borrelli, Marko Dragojevic
Jul 24, 2023 -

McGrath City Mazda responded

Hello, we're delighted to have received your wonderful five star feedback, regarding your last visit with our team and services! We appreciate your business and loyalty dearly! The McGrath City Mazda family looks forward to your next visit with us soon!

July 16, 2023

Very great customer service. Also always handle vehicles with care. Very helpful to customers and team members. More

by shanicewillis0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Borrelli
Jul 24, 2023 -

McGrath City Mazda responded

Hello, our team appreciates you taking the time to share your wonderful kind words regarding your last visit with us! The McGrath City Mazda family looks forward to your next visit with us soon!

July 15, 2023

Joe, Estiv, and Herman always take top-notch care of me and my vehicle. Everything gets taken care of properly, explained in detail, and with honesty. More

by Kirk.Hudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Diaz and Estiv. , Linda Rose, Joe Borrelli
Jul 24, 2023 -

McGrath City Mazda responded

Kirk, we're thrilled to hear about your wonderful visit with Joe, Estiv, and Herman, as well as the rest of our awesome team members and services! We appreciate your kind words dearly! The McGrath City Mazda family looks forward to your next visit with us soon!

July 15, 2023

My sales rep, Mike, was amazing! Friendly and informative. Bobby and Sean in financing were great as well! This was the smoothest car buying experience I’ve ever had! Thank you so mu More

by angelo.rodriguez23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Urtis, Sean Schafer, Maggie Sitko
Jul 24, 2023 -

McGrath City Mazda responded

Angelo, we appreciate you taking the time to share your lovely five star feedback with our team and services! We'll be sure to pass it along to Mike, as well as the rest of our incredible team members! The McGrath City Mazda family looks forward to your next visit with us soon!

July 14, 2023

Herman and Jordan did a great job, making sure all my needs were attended to. And that everything went smooth for me. 10/10 for these guys! More

by grobles1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Diaz, Jordan Parrilla
Jul 24, 2023 -

McGrath City Mazda responded

Hello, we're delighted to hear about your excellent experience with Herman and Jordan, they're the absolute best! As well as the rest of our incredible team members and services! The McGrath City Mazda family looks forward to your next visit with us soon!

July 12, 2023

The team was wonderful and always makes the process smooth. 3rd time George has assisted me and always got me out of there early or on time. More

by Janiban86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Zivulovic
Jul 12, 2023 -

McGrath City Mazda responded

Hello, we're thrilled to hear about your excellent experience with our team and services! Especially when working directly with George, he's the absolute best! McGrath City Mazda looks forward to your next visit with us soon!

July 10, 2023

There was no pressure or any push to make a decision, everyone was extremely accommodating and easy to talk to. I was able to discuss price and options prior to making the 3 hour drive to pick it up. More

by crimsonpaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike , Sean Schafer, Maggie Sitko
Jul 11, 2023 -

McGrath City Mazda responded

Hello, our team dearly appreciates you taking the time to share your amazing five star feedback! We're thrilled to hear about your excellent experience with our team and services! McGrath City Mazda looks forward to your next visit with us soon!

July 10, 2023

I came to McGrath City Mazda and received excellent service. I traded my car in, they gave me a great price on my car. I was in the dealership for a few hours. The salesman was nice enough to feed me. More

by Broayers1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 11, 2023 -

McGrath City Mazda responded

Hello, we're delighted to have receveied your excellent five star review regarding your last visit with our team and services! Especially when working directly with some of our incredible team members! McGrath City Mazda looks forward to your next visit with us soon!

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