McGrath City Mazda
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 660 reviews
Friendly, fair dealers I had an amazing experience with this dealer! They were fair, friendly, and made car buying easier. I dealt with Brian and Ali, who were both prof I had an amazing experience with this dealer! They were fair, friendly, and made car buying easier. I dealt with Brian and Ali, who were both professional and respectful of both my budget and my time, walking me through the process and explaining the steps as we went. I definitely recommend Mazda Chicago! More
Fantastic I came into the dealership after communicating with Brain via online. He assured me he would be able to accept my 09 civic as a trade in for 2 brand n I came into the dealership after communicating with Brain via online. He assured me he would be able to accept my 09 civic as a trade in for 2 brand new 2018 cars. I walked into the dealership and Ali was the sales rep who was assigned for me. Ali was waiting for me as we had scheduled an appointment and had all the information ready for the 2 cars I requested information for. He took my fiancé and I to test drive the car and was very polite and well mannered. He would allow my fiancé and I to talk in private to discuss our likes and dislike and would return in a timely manner. He was well knowledgeable about the cars and was answering our questions. If he did not know the answer he would polite inform us he does not know and asked someone who knew the answer. Ali was running around to get all our answers and he successfully answered all our questions. At last we met with James the financial advisor who was doing our financing on the 2 new cars. He was very polite and funny. He broke down all the pricing, options, and recommended products based off our usage of the cars. Brain was a man of his word and got me into a 2018 CX-5 touring and Mazda 3 sports. I recommend dealing with Brain, Ali, and James. Based off their customer service and expertise I would be purchasing another Mazda very soon. KEEP UP THE AMAZING WORK!!!!! More
Great service Robert was super kind, personal, and helpful. Much appreciated. He gave me updates throughout the time I was there and was personal throughout. Thanks Robert was super kind, personal, and helpful. Much appreciated. He gave me updates throughout the time I was there and was personal throughout. Thanks much! More
Great customer service We just bought a Mazda CX-5 and we are in love with it! Luis Jimenez helped us and he was awesome! He was professional, answered all our questions, wo We just bought a Mazda CX-5 and we are in love with it! Luis Jimenez helped us and he was awesome! He was professional, answered all our questions, worked with our budget, and we didn't feel pressured. We felt very comfortable and had great experience. Thank you Luis for all your help! More
Everyone is so friendly and they have great customer service I took my SUV in and the whole service team were so nice & took the time to inspect my car & put my concerns to ease I took my SUV in and the whole service team were so nice & took the time to inspect my car & put my concerns to ease More
EDIT: Dealer Really cares about making their customers happy EDIT: Carlos turned my negative outlook about this dealership around. He not only will have my car delivered to me so I don't have to take time out of EDIT: Carlos turned my negative outlook about this dealership around. He not only will have my car delivered to me so I don't have to take time out of my day to drive back to Chicago, the dealership compensated me with complimentary oil changes for two years and added additional offers to compensate for the delay in my car repair. Great work Carlos. More
The best team every!!!!! I went to buy a Mazda And I love my car and I love my car so much thanks all.........................I love my car so much I went to buy a Mazda And I love my car and I love my car so much thanks all.........................I love my car so much More
Great experience Incredible friendly and knowledgeable staff and management. If there were 10 stars I'd give all 10. Very delighted to have come here and no where else Incredible friendly and knowledgeable staff and management. If there were 10 stars I'd give all 10. Very delighted to have come here and no where else. More
Amazing deal at the auto barn I bought the cx5 from Ali because he is a saleman. Good deal and great customer service! I would recommend this dealer! Thank you Ali! I bought the cx5 from Ali because he is a saleman. Good deal and great customer service! I would recommend this dealer! Thank you Ali! More
Thank you Luis Jimenez for a great deal! I was looking for an affordable SUV for my father who is retired. Luis Jimenez helped us buy exactly what we needed at a price within our budget. Th I was looking for an affordable SUV for my father who is retired. Luis Jimenez helped us buy exactly what we needed at a price within our budget. Thank you for your patience and great help Luis! More