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McGrath City Mazda
Chicago, IL
645 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 645 reviews
October 26, 2017
A lot of work , that my salesman took care of Great job Benji, one of the salesman in dealing with me and helping me get my new car and thanks for bringing it out to my office. GREAT JOB Benji Ta Great job Benji, one of the salesman in dealing with me and helping me get my new car and thanks for bringing it out to my office. GREAT JOB Benji Tamisanon! T H More
by PHDMAN
Employees Worked With
Benji Tamisanon
Helpful September 18, 2017
Service department improvements The service dept. Has made some great improvements, great staff, and friendly environment. Keep up the good work. The service team has improved alot. The service dept. Has made some great improvements, great staff, and friendly environment. Keep up the good work. The service team has improved alot. I will continue to service there. More
by Fiz
Employees Worked With
Robert
September 11, 2017
Transparent, Fair and Painless The best car buying experience I have ever had after buying a number of cars from Saab, GM, Chrysler/Jeep, and CARMAX. I purchased a 2017 Mazda 3 The best car buying experience I have ever had after buying a number of cars from Saab, GM, Chrysler/Jeep, and CARMAX. I purchased a 2017 Mazda 3 and worked with Louis Belcher at the Evanston location. Smart, honest and professional, Louis navigated me through the process efficiently. He anticipated my needs, presented the options in a very articulate way and treated me with dignity. Ross Conlon and Mickey from Finance were also extremely knowledgeable and made the process fun, not a test of "gotcha" that is all too often the process you deal with when buying a new or used car. There is no doubt that Louis and the Mazda team believe in their product, are proud to put a customer in one of their cars and will be there for you with any questions or problems. I never write reviews but after this brilliant experience, I felt I had to share this . More
by mazda3guy
Employees Worked With
Louis Belcher
August 27, 2017
Great Easy to work with, professional and honest! Chris Reis is the best at the Evanston location. Helped us find the safest car for our family. Easy to work with, professional and honest! Chris Reis is the best at the Evanston location. Helped us find the safest car for our family. More
by 1478
Employees Worked With
Chris Reis
July 25, 2017
Quick and Easy! I walked into the dealership not knowing what to expect. I was greeted by Jacky Gonzales and she was very kind and professional. She went out of her w I walked into the dealership not knowing what to expect. I was greeted by Jacky Gonzales and she was very kind and professional. She went out of her way to make the Deal happen. I am very happy with her service and knowledge of the CX-9. She made my purchase a smooth transaction. I would highly recommend working with her! She's great and definitely goes above and beyond! More
by Jdpiv
Employees Worked With
Jacky Gonzales
July 19, 2017
Great place to buy a car! I purchased a used car from The Autobarn City Mazda. Since the time I made initial contact until I drove off the lot, I was treated with respect and t I purchased a used car from The Autobarn City Mazda. Since the time I made initial contact until I drove off the lot, I was treated with respect and the process was made easy. It is worth to mention high level of integrity sales manager Cristian Baintain demonstrated while preparing the trade value and the deal on the car I purchased. The entire process was easy, people friendly, and I feel like a god a great deal and an amazing car. I definitely recommend this dealership. More
by ihor011594
Employees Worked With
Cristian Baintan
June 10, 2017
amazing deals! I purchased the car of my dreams with the help of the Mazda team over at the Autobarn City Mazda! Jackie and Monica in sales were great help! I purchased the car of my dreams with the help of the Mazda team over at the Autobarn City Mazda! Jackie and Monica in sales were great help! More
by margarita
Employees Worked With
Jackie, Monica, Christian, and James
June 07, 2017
Aleks & Kevin of Autobarn City Mazda in Chicago were awrsome I found a Pre-Owned Cadillac ATS Coupe for sale on Cargurus.com at The Autobarn City Mazda dealer in Chicago. I live in the Detroit Metro area 4 hour I found a Pre-Owned Cadillac ATS Coupe for sale on Cargurus.com at The Autobarn City Mazda dealer in Chicago. I live in the Detroit Metro area 4 hours and 300 plus miles away. Aleks Keric & Kevin Lord made the long distance purchase process a great experience. They are great at answering questions and resolving concerns. There were some concerns, yet they addressed them to my benefit. When a post purchase concerns came up, Aleks worked to resolve the matter expeditiously. They helped me to feel like a new car buyer. Aleks & Kevin thanks, I will be back... More
by melvinld
Employees Worked With
Aleks Keric, Kevin Lord
May 06, 2017
Outstanding service Went here to get my car serviced, after being told at another Mazda dealer (Evanston) that everything with my car was okay. I initially went there bec Went here to get my car serviced, after being told at another Mazda dealer (Evanston) that everything with my car was okay. I initially went there because my vehicle was making noises. That Mazda service center in Evanston drove my car and told me everything was okay. A few weeks later my service light came on the dash -- I then decided to go to this Mazda location instead. I gave them a call, and they told me to bring it in as soon as I could. Once I got there, they knew who I was (the person that called). So they gave me an oil change and said they would check out the service light. They gave me a call a few hours later and said my car wasn't ready, but they would give me a rental, as they were still checking out the service light issue. I was then informed that the transmission was "chewed" and they ordered the parts needed and replaced it. In total, I had the rental for about 3 days while they worked on my car. When it was finally done, they called me and said my car was ready for pickup, with a NEW transmission with a service warranty of 1 1/2 years. The whole process with them was smooth, professional, and much appreciated - from the initial phone call until I went in for the pickup. The rental transaction was smooth, they took a deposit, and gave it back to me as soon as I returned the vehicle. Thank you to Juan Castellanos & the team at The Autobarn City Mazda, who helped me with everything. More
by Gamachu
Employees Worked With
Juan Castellanos
April 10, 2017
Maybe just unlucky but I went to this dealer based on the good reviews here and we purchased a vehicle here in February. We noticed that the tires were making an odd noise o I went to this dealer based on the good reviews here and we purchased a vehicle here in February. We noticed that the tires were making an odd noise on our way home. We stopped in to have the noise checked out and the tires were in very bad condition so they decided to give us new tires which would have been exceptional customer service. Except it is now April and when we call to check on the tires we do not get a firm answer. We are told that they will check and call back. Then they take our information down and tell us we will get a call back but we don't. We spoke to Juan last Thursday and Friday. I was told I would receive a call by Monday at the very latest because they were trying to figure out where the tires were. I didn't receive a call today so I called and once again they took down my name and number and said that they would give me a call back. Prior to this I also called to make sure the financial account for the trade-in was paid, and the same thing happened. I called 3 times and spoke to 3 different people who all took down my name and didn't call me back. More
by Erica N.
Employees Worked With
Juan, Alexander, Manager
