McGrath City Mazda
Chicago, IL
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Customer service Juan was patient considerate and knowledgeable The team was about selling cars and making customers feel good about their purchase. The car sells it Juan was patient considerate and knowledgeable The team was about selling cars and making customers feel good about their purchase. The car sells itself, but they add the little extra that makes it a good overall experience. More
great salemen Brian and Andre helped me locate the vehicle I was looking for and helped me secure a sweet deal in less than 24 hours. The deal was exactly what we a Brian and Andre helped me locate the vehicle I was looking for and helped me secure a sweet deal in less than 24 hours. The deal was exactly what we agreed prior to my arrival at the dealership. I would recommend this dealership to others who are looking to buy/lease. Thanks Brian and Andre. More
Purchased a Jeep Grand Cherokee Great dealer with great salesmen. Walked in and Ali greeted me and my father and was very helpful and and understanding. He is a must go to when buyin Great dealer with great salesmen. Walked in and Ali greeted me and my father and was very helpful and and understanding. He is a must go to when buying a car. Great work! More
Great CarBuying Experience Luis was a pleasure to work with and made the whole process very easy and smooth. Was very cool and not overly pressuring and really worked to make s Luis was a pleasure to work with and made the whole process very easy and smooth. Was very cool and not overly pressuring and really worked to make sure I got what I wanted. Ended up driving away in my new CX-5 and am really happy with my car and the whole experience and process was very smooth and easy. More
Exceptional Customer Service I'm a first-time car buyer and thought I'd pop into Autobarn City Mazda to test drive the 2018 Mazda CX-5. From the moment I stepped foot into the de I'm a first-time car buyer and thought I'd pop into Autobarn City Mazda to test drive the 2018 Mazda CX-5. From the moment I stepped foot into the dealership until the very next day when I drove off in my new ride, Luis Jimenez went out of his way to ensure my experience was nothing short of smooth and more importantly, enjoyable (and it actually was!). Luis was very amicable, knowledgeable. honest and attentive to my vehicle needs which I greatly appreciated. Not only so, but both Luis and Brian O'hare went out of their way to ensure I was getting the best deal possible and it was evident that customer satisfaction was very important to them. People typically dread the entire car-buying process but I must say, it wasn't bad at all! Not only did I have a wonderful experience working with Luis and Brian at City Mazda, but my ride is pretty sweet, too! More
Nubuudy reply me I lost my car n now need some document n claim the gap insuerence n somehow they void my warranty plane n didnt get my credit back as well refund chec I lost my car n now need some document n claim the gap insuerence n somehow they void my warranty plane n didnt get my credit back as well refund check to my bank as well so i call them no one answer me n no one reply even my mail too and i go every week twicely but still same thing no one answer my queation. More
A perfect example of how car-buying should be. Our entire experience was smooth as smooth can be. Brian (Sales Manager), Carlos (Sales Associate) and James (Finance) were all top-notch guys who mad Our entire experience was smooth as smooth can be. Brian (Sales Manager), Carlos (Sales Associate) and James (Finance) were all top-notch guys who made us feel appreciated and valued. Before walking through the doors of Autobarn City Mazda, my wife and I did the typical routine; settle on a number in our heads, settle on our required features and have an overall game plan on how we want the deal to unfold. Within 5 minutes of talking with these guys, we realized that we didn't need to psych ourselves out - they only asked questions that helped them be better at helping us. We test drove 2 different types of SUVs, we did a simple (but much needed) baby seat test and we were continuously asked what role our new car would play with our growing family for the next 3 years. The entire time, my wife and I felt like only our needs were being addressed; we didn't feel pressured to do anything outside of our comfort zone and there were no uncomfortable moments whatsoever. We're so happy that we made our way over to Autobarn City Mazada...not only did we drive away with a great car, but we also drove away feeling like we made the right purchase from the right group of people. Thank you for giving us a renewed faith in car-buying experience. J & E More
Extremely Knowledgeable, Trustworthy, Attentive and Friendly I was car shopping for a smaller-sized SUV at AutoBarn City Mazda. Luis Jimenez was the salesperson I was working with. Luis was experienced, well-inf I was car shopping for a smaller-sized SUV at AutoBarn City Mazda. Luis Jimenez was the salesperson I was working with. Luis was experienced, well-informed and very friendly. He was extremely helpful and totally knowledgeable with Mazda’s automobile line. Luis was also familiar with the competitors and was able to provide me with detailed comparisons on features and prices. He completely listened to all of my automobile needs and requirements. Luis spent time taking both my husband and I on test drives to make sure I was completely comfortable in my car decision process. Luis along with his manager Brian O’Hare allowed us to test drive a Mazda overnight to really get a true feel for its performance. Both Luis and Brian took the time to provide me with a pricing structure that was comfortable and doable for my budget. I really felt like they were looking out for me and they were completely transparent during the entire process. My experience with Luis Jimenez and the Autobarn City Mazda Team was very comfortable, trusting and ideal!!!! More
Knowledgable, friendly staff Had a very good experience purchasing a vehicle from Autobarn City Mazda. Carlos was great to work with and was very knowledgeable about the vehicle I Had a very good experience purchasing a vehicle from Autobarn City Mazda. Carlos was great to work with and was very knowledgeable about the vehicle I was interested in. Had one ready to test drive right away and presented all options for purchasing/leasing. He was able to get me the 0% financing deal and we got to a price that worked. Smooth, quick process with James to get all of the paperwork done, and drove away in my new CX-5 in after about 3 hours total. More
Knowledgeable, reputable, and great customer service I had been to several other dealers regarding a specific type of Mazda I was looking for and never found the expertise when test driving. One test dri I had been to several other dealers regarding a specific type of Mazda I was looking for and never found the expertise when test driving. One test drive with Ali changed that, who was very well informed about the type of car I was looking for and current inventory available. He made the entire process smooth and facilitated an easy transaction, and even took care of my concerns after the transaction. Same goes for Brian, who continued to ensure I was happy with my purchase even after the transaction had completed. More