McGrath City Mazda
Chicago, IL
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Came in for recall services This place is awesome, waiting area clean. They have the best customer service, they made sure everything that they found was explained clearly after This place is awesome, waiting area clean. They have the best customer service, they made sure everything that they found was explained clearly after inspection More
Best New Car Experience Ever! Manny was a great Sales Rep. He actually talked, asked questions, and LISTENED to what we had to say. He repeatedly went out of his way to make sure w Manny was a great Sales Rep. He actually talked, asked questions, and LISTENED to what we had to say. He repeatedly went out of his way to make sure we were getting exactly the car we wanted. And we did get that car, thanks to Manny. More
Very attentive Manny was great. I was taking my time looking for a new vehicle and he listened and did not rush me in making a decision. Manny was great. I was taking my time looking for a new vehicle and he listened and did not rush me in making a decision. More
Justine provided an exellent customer experience Justine was kind, knowledgeable and patient before, during and after my visit. She made sure my transportation arrangements were taken care off and Justine was kind, knowledgeable and patient before, during and after my visit. She made sure my transportation arrangements were taken care off and explained to me what the issues were and how they were repaired. Justine made me feel comfortable and safe. I recommend her services to all customers! She is awesome! More
OIL CHANGE AND MORE I see that was overcharge , For Oil filter 6.37 5kgood full synthetic oil 30.40 Gasket 1.18 And a replace blade wiper rear 7.00 I see that was overcharge , For Oil filter 6.37 5kgood full synthetic oil 30.40 Gasket 1.18 And a replace blade wiper rear 7.00 l 18.50 = 25.50 l}}}}}} = I did like it? For tire rotation, or and other word they move my front tires to the rear , and rear to the front and labor ???? $ 72, In total I paid for change oil 132.41 total, and I really I don’t think it is correct,. As a customer, I feel that what they did was charge just a lot, to change the oil in my car, and obviously I do not feel happy, at all. In any case I sent this email to you , just not to bother you is to let you know my position and also because I do not have the email from Mr. Barry Eisenman - service manager .... who I should have sent this email, I'm sorry Mr. Dan. More
Great service but.. The service was great only thing that was kind of annoying was that I had issues with getting a loaner and when I did the loaner was filthy. I do unde The service was great only thing that was kind of annoying was that I had issues with getting a loaner and when I did the loaner was filthy. I do understand that the service department was very busy but I was told a loaner would be available for me. You would expect the loaner to be presentable for the customer as that may be their next purchase. More
Great experience Great place to do business with very happy with my purchase will definitely recommend this dealership to friends and family.Matt and Marlena definitel Great place to do business with very happy with my purchase will definitely recommend this dealership to friends and family.Matt and Marlena definitely helped us a bunch. More
Refund after car was purchased I was due a reimbursement for my tags, I called the manager a number of times, and as of today has not returned any call, for after car was purchased I was due a reimbursement for my tags, I called the manager a number of times, and as of today has not returned any call, for this reason I finally reached out to the BBB. More
Bad mechanics Nobody no to fix transmission I go private mechanic ho fix for 600$ To fix transmission Mazda dealer won't to chenge evriting for only 3500$ Nobody no to fix transmission I go private mechanic ho fix for 600$ To fix transmission Mazda dealer won't to chenge evriting for only 3500$ More
You will find your car here! Matt and Gabe were awesome, and made sure they took care my needs and accommodated me thru the quick and easy process. Great people and service! Matt and Gabe were awesome, and made sure they took care my needs and accommodated me thru the quick and easy process. Great people and service! More