
McGrath City Mazda
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 673 reviews
It was a fast, easy process. Can’t speak highly enough of the staff there especially my sales rep, Christopher. I will definitely recommend to friends and family. the staff there especially my sales rep, Christopher. I will definitely recommend to friends and family. More
The price quoted for the oil change was $79.95 online. There is no mention of an $8 fee for shop supplies. This price should be included so that there is total transparency about what the cost for the o There is no mention of an $8 fee for shop supplies. This price should be included so that there is total transparency about what the cost for the oil change is. I would not have scheduled an appointment if I knew the cost was going to be $87.95 plus tax. This add on fee is deceptive on the part of the dealership. If you go to a restaurant and order a meal for $25 they do not come back later and add on $5 for restaurant supplies when you get your check. This is why car dealerships get a bad name. You should be upfront with your pricing and not have additional fees when it comes time to pay the bill. I left the McGrath Dealership feeling that I was cheated. Shame on you and your dealership for taking advantage of people. More
I had a great experience scheduling service easily, and the follow-up from Adrian in the service department was great. I'm happy with my first visit here. the follow-up from Adrian in the service department was great. I'm happy with my first visit here. More
Chris was calm,courteous,funny, I didn’t expect to walk out with a truck of my choice but I did with a breeze no fingers crossed they knew I would get what I wanted... I was absolutely comfortable you guys out with a truck of my choice but I did with a breeze no fingers crossed they knew I would get what I wanted... I was absolutely comfortable you guys are so friendly, Chris you were wonderful and I Lovvveeee my truck sorry for the late review Chris... Thanks Madza... P.s Hope I can get a free wash in the summer..Alicia More
My wife and I felt greatly assisted in finding a new car with McGrath. We were particularly assisted by Yazmin Gaytan who was knowledge, relaxed, and wonderful. Felt like this was a great experience buying with McGrath. We were particularly assisted by Yazmin Gaytan who was knowledge, relaxed, and wonderful. Felt like this was a great experience buying a car and anyone looking for something good would be fortunate to work with McGrath or Yazmin. More
Great service. I can't say enough about Yazmin Gaytan, my sales consultant. Amazing experience. All employees wore masks -customers, no. So be careful. It took a while to get my lease and groups of unm my sales consultant. Amazing experience. All employees wore masks -customers, no. So be careful. It took a while to get my lease and groups of unmasked adults came and went frequently. I would not let me mother in there. More
Great service! Jessica Torrez was friendly and really helpful. She answered all my questions and walked me through the process! . Definitely Happy with my purchase! helpful. She answered all my questions and walked me through the process! . Definitely Happy with my purchase! More
Just purchased a new Mazda CX5. Mathew McGrath and Kevin Hellman made the process as seamless as possible. I'll use McGrath City Mazda for all future needs. Hellman made the process as seamless as possible. I'll use McGrath City Mazda for all future needs. More
We bought a new Mazda and we're extremely happy with both the car and the help that we recieved. Our salesman Chris was a huge help, provided us with all of the information that we needed, and was flexible i the car and the help that we recieved. Our salesman Chris was a huge help, provided us with all of the information that we needed, and was flexible in helping us find a car that met our budget. Great experience overall! More
My experience with Mazda was great. The workers were friendly, had Good customer service, straight forward, got the job done in a timely matter and helpful with things that were going on with my vehicle friendly, had Good customer service, straight forward, got the job done in a timely matter and helpful with things that were going on with my vehicle. More