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McGrath City Mazda
Chicago, IL
673 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 673 reviews
April 08, 2023
The sales associate Shannon had no knowledge about the car he was trying so hard to sell. He made everyone at this dealership look unprofessional. He was very cocky throughout our visit, arguing with us a car he was trying so hard to sell. He made everyone at this dealership look unprofessional. He was very cocky throughout our visit, arguing with us about the financing plan that brought us in and the trim options available on the vehicle. He was trying so hard to make the sale that he didn’t connect with the customers. More
by jordanpwright
Employees Worked With
Shannon Scott
April 08, 2023
Best service I have ever received at a dealership and grateful it was for my first new car. They were helpful, caring, and good at explaining everything thoroughly. grateful it was for my first new car. They were helpful, caring, and good at explaining everything thoroughly. More
by Donaji
Employees Worked With
Sean Schafer, Charity Goldberg, Mathew McGrath
April 07, 2023
Herman was a really great help over in Service. He explained everything that was gone through thoroughly and made sure I understood what my options were He explained everything that was gone through thoroughly and made sure I understood what my options were More
by tsaxoplaya
Employees Worked With
Herman Diaz
April 06, 2023
McGrath staff will take care of you. Manager Brad and his team are excellent. Adrian in sales, Herman in service and Efrain are great!! Manager Brad and his team are excellent. Adrian in sales, Herman in service and Efrain are great!! More
by Ivan
Employees Worked With
Herman , Adrian Chaidez, Brad Schreckenberg, Efren Salgado
April 05, 2023
Shannon was great to work with! We appreciated his chill demeanor. I understand that is not necessarily what a dealership might not want but he was good for us. We appreciated his chill demeanor. I understand that is not necessarily what a dealership might not want but he was good for us. More
by hella_mirabella
Employees Worked With
Sean Schafer
April 02, 2023
Charity, the salesperson, was fantastic. Friendly, sociable, outgoing, engaging, warm, inviting, I can't say enough positive things about them. They are the sole reason this is not a one sta Friendly, sociable, outgoing, engaging, warm, inviting, I can't say enough positive things about them. They are the sole reason this is not a one star review. Brad was short, abrasive, lashed out at another business in an unprofessional manner, and made little to no effort to better explain something I was very confused about. He dropped my comfort level to the point I walked away and will no pursue future business with this dealer and actively recommend away anyone who asks about it. The vehicle listing was disingenuous failing to list a $1,600 upcharge for a CPO fee which is 3x the normal fee for CPO. When I brought up that this raised their out the door price on a model that's 3 years old and has several paint defects to bare metal Brad went on a mini tirade about how awesome he was and how much volume he moves, called another dealer "podunk". Ok Brad, whatever makes you feel better buddy. I was out of there. I find it HIGHLY unprofessional to speak poorly of competition in such a direct manner and very telling of their lack of professionalism and destroyed any trust I might have had in them properly handling "double contracting" the used vehicle. More
by Chad Sexington
Employees Worked With
Brad Schreckenberg, Charity Goldberg
March 30, 2023
George was great. He explained everything well. Routine oil change took ~1.5 hours. I waited in the temporary space, which had wifi and coffee. I'm sure it will be eve He explained everything well. Routine oil change took ~1.5 hours. I waited in the temporary space, which had wifi and coffee. I'm sure it will be even better once construction is completed. More
by ewilliams
Employees Worked With
George
