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McGrath City Mazda
Chicago, IL
682 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 682 reviews
April 14, 2023
Herman was helpful, informative and concise. Explained the process thoroughly and got me out back on the road quickly. Fantastic service and communication. Explained the process thoroughly and got me out back on the road quickly. Fantastic service and communication. More
by Pmank86
Employees Worked With
Herman
April 14, 2023
Very uncomplicated experience. Everyone I spoke to was very professional. Work to be done in car was well explained and was kept updated at all times on progress of work being done Everyone I spoke to was very professional. Work to be done in car was well explained and was kept updated at all times on progress of work being done on my car. Estiv was a gem! Very nice young man. Thank you to everyone who worked on my car. It feels great! (And thank you for the loaner car.) More
by Snickers
Employees Worked With
Estiv Bonete, Linda Rose
April 12, 2023
Working with McGrath City Mazda is always easy and straight forward. The technicians and the service reps are very informative and communicate very well with clients. They go above and beyond for thei straight forward. The technicians and the service reps are very informative and communicate very well with clients. They go above and beyond for their clients and it really shows. More
by Penelope
Employees Worked With
George and Isteve , Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
April 12, 2023
Rep is very helpful and every thing finished on time. They were very accommodating even though I was late. Though the service indicator on the dashboard remains on when I got the car back. They were very accommodating even though I was late. Though the service indicator on the dashboard remains on when I got the car back. More
by Cychang
Employees Worked With
Rosa
April 11, 2023
Realistic time estimates, transparent, attentive, great customer service, and fast. I couldn’t always hear what the guy was saying in the inspection video, but I figured it out through context. Comfortable customer service, and fast. I couldn’t always hear what the guy was saying in the inspection video, but I figured it out through context. Comfortable waiting area. More
by Alexismamparo
Employees Worked With
George (service advisor)
April 08, 2023
Best service I have ever received at a dealership and grateful it was for my first new car. They were helpful, caring, and good at explaining everything thoroughly. grateful it was for my first new car. They were helpful, caring, and good at explaining everything thoroughly. More
by Donaji
Employees Worked With
Sean Schafer, Charity Goldberg, Mathew McGrath
April 08, 2023
The sales associate Shannon had no knowledge about the car he was trying so hard to sell. He made everyone at this dealership look unprofessional. He was very cocky throughout our visit, arguing with us a car he was trying so hard to sell. He made everyone at this dealership look unprofessional. He was very cocky throughout our visit, arguing with us about the financing plan that brought us in and the trim options available on the vehicle. He was trying so hard to make the sale that he didn’t connect with the customers. More
by jordanpwright
Employees Worked With
Shannon Scott
