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McGrath City Mazda

Chicago, IL

4.7
673 Reviews

6701 W Grand Ave

Chicago, IL

60707

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Showing 673 reviews

May 05, 2023

They are all friendly and very helpful, they said every single detail about the car that it needed to improve. More

by aarondnlrys0511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Borrelli, Marko Dragojevic, Alexander Duarte
Jun 21, 2023 -

McGrath City Mazda responded

Hello, our team is thrilled to have received your excellent five star feedback! McGrath City Mazda looks forward to serving you for years to come!

May 04, 2023

McGrath city Mazda great place to have my car service, clean friendly knowledge service Advisors. Complimentary coffee, an water while you wait. Thanks McGrath. Mazda. My service Advisor Estiv Bonete, More

by brukirkwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv Bonete
Jun 22, 2023 -

McGrath City Mazda responded

Hello, your kind words mean the world to our team members, as they never fail to make them smile from ear to ear! We're thrilled to hear what a wonderful visit you had with our team and services! We appreciate your business dearly! McGrath City Mazda looks forward to serving you for years to come!

May 04, 2023

Friendly staff, they keep you updated on the process of the car/service. They get things done in a timely manner. More

by Pjavi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Herman
May 04, 2023 -

Pjavi responded

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Jun 21, 2023 -

McGrath City Mazda responded

Hello, we're glad to hear about your excellent five star feedback during your last experience with our team and services! McGrath City Mazda looks forward to serving you for years to come!

May 03, 2023

Herman was incredibly helpful! Great service! I got a rental car to assist with the long wait, and was notified of updates along the way. More

by Yshmargad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman
Jun 22, 2023 -

McGrath City Mazda responded

Hello, we're delighted to hear what a wonderful experience you had with Herman, as well as the rest of our team members and services! We'll be sure to pass along the five star feedback! McGrath City Mazda looks forward to serving you for years to come!

May 03, 2023

Recently I went in to trade in my car, I worked with Delia. From the beginning it was a pleasure working with her, she was upfront and kept everything simple. At the end I ended up with a payment I was More

by Erikguzman1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delia Peralta, Sean Schafer
Jun 22, 2023 -

McGrath City Mazda responded

Hello, we're thrilled to hear about your amazing experience with Delia, she's the best! As well as the rest of our incredible team members and services! McGrath City Mazda looks forward to serving you for years to come!

May 02, 2023

Very good experience considering it’s under construction. The guy had a great attitude and was very polite and easy to talk to More

by jeffthompson1971
Recommend Dealer
Yes
Employees Worked With
Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
Jun 22, 2023 -

McGrath City Mazda responded

Jeff, we're over the moon to have received your awesome five star feedback! McGrath City Mazda looks forward to serving you for years to come!

May 02, 2023

I’ve leased three different cars from Mazda dealerships in the Chicagoland area. Charity was the most helpful, most genuine salespeople I’ve encountered so far. She made the entire experience less adversar More

by Monica38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efren Salgado, Charity Goldberg
Jun 22, 2023 -

McGrath City Mazda responded

Monica, we're glad to hear what a wonderful five star experience you had with our team and services! As we thank you for taking the time to share with us! McGrath City Mazda looks forward to serving you for years to come!

May 01, 2023

I bought my car from this dealership and ended up getting the maintenance package as well. I went in for a routine oil change and tire rotation when they mentioned they found a nail in the tire wall and that More

by Jmjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
Jun 21, 2023 -

McGrath City Mazda responded

Hello valued customer, our team is extremely sorry for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

May 01, 2023

The service from my salesman was amazing. He went above and beyond for us. And was very professional. He was why we purchased the vehicle. His name was Shannon. More

by Miko
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shannon
Jun 22, 2023 -

McGrath City Mazda responded

Miko, our team appreciates your kind words mean a great deal to our team and services! As we're incredibly lucky to have such a beloved customer like you! McGrath City Mazda looks forward to serving you for years to come!

May 01, 2023

Wonderful service, great customer service and always keep you updated. Convince of making a payment on line. More

by ndiden4120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman
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