
McGrath City Mazda
Chicago, IL
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McGrath city Mazda great place to have my car service, clean friendly knowledge service Advisors. Complimentary coffee, an water while you wait. Thanks McGrath. Mazda. My service Advisor Estiv Bonete, clean friendly knowledge service Advisors. Complimentary coffee, an water while you wait. Thanks McGrath. Mazda. My service Advisor Estiv Bonete, was very professional in handling my Mazda an concern of my repairs keeping me updated with repairs. What would be done an also what I needed in repairs. The time I was promised was as he stated. When my car was return to me Estiv checked to make sure nothing was left in my car. Thanks great service. More
Herman was incredibly helpful! Great service! I got a rental car to assist with the long wait, and was notified of updates along the way. Great service! I got a rental car to assist with the long wait, and was notified of updates along the way. More
Recently I went in to trade in my car, I worked with Delia. From the beginning it was a pleasure working with her, she was upfront and kept everything simple. At the end I ended up with a payment I was Delia. From the beginning it was a pleasure working with her, she was upfront and kept everything simple. At the end I ended up with a payment I was ok with and left in a brand new car. More
Very good experience considering it’s under construction. The guy had a great attitude and was very polite and easy to talk to The guy had a great attitude and was very polite and easy to talk to More
I’ve leased three different cars from Mazda dealerships in the Chicagoland area. Charity was the most helpful, most genuine salespeople I’ve encountered so far. She made the entire experience less adversar in the Chicagoland area. Charity was the most helpful, most genuine salespeople I’ve encountered so far. She made the entire experience less adversarial and almost stress-free. I highly recommend her for her professionalism, efficiency, and candor. You won’t be disappointed! More
I bought my car from this dealership and ended up getting the maintenance package as well. I went in for a routine oil change and tire rotation when they mentioned they found a nail in the tire wall and that the maintenance package as well. I went in for a routine oil change and tire rotation when they mentioned they found a nail in the tire wall and that it was not repairable and i needed to get a new tire. They also said the other tire was low in the tred and i needed to get another new one. I decided to decline the service through the dealership due to the price. I ended up taking it to a local trusted shop where they looked at all 4 tires, found the nail which was not even close to the tire wall and in the wrong tire the dealership mentioned. I also had them look at the tred and they said it was perfectly fine. Not only did the service advisor lie and say it was not repairable, they lied about which tire it was and tried to get me to get 2 new ones. This is why I don’t trust the advice from a dealership. More
The service from my salesman was amazing. He went above and beyond for us. And was very professional. He was why we purchased the vehicle. His name was Shannon. He went above and beyond for us. And was very professional. He was why we purchased the vehicle. His name was Shannon. More