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McGrath City Mazda

Chicago, IL

4.7
666 Reviews

6722 W Grand Ave

Chicago, IL

60707

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Showing 666 reviews

December 03, 2024

Great customer service. Alex was great and very helpful while we were buying the car. More

by coachtech71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bigelow
Jan 20, 2025 -

McGrath City Mazda responded

Hello, we're thrilled to have received your wonderful five star experience with our team and services! Your kind words mean the world to us! The McGrath City Mazda family looks forward to serving you for years to come!

December 03, 2024

I recently purchased a vehicle from Mazda McGrath City branch and all I can say is that I had a wonderful experience dealing with them. From my online inquiry up to the release of my car, it all went smoo More

by mjnduran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bigelow , Dana (Internet Dept), Emmanuel , Delia Peralta, Mark Szetlak, Maggie Sitko
Jan 20, 2025 -

McGrath City Mazda responded

Hello, Thank you so much for taking the time to share your amazing experience with us at Mazda McGrath City! We are truly delighted to hear how smooth and enjoyable your car-buying journey was, from your initial inquiry to the release of your new vehicle! Your kind words about Ms. Dana, Mr. Mark, Ms. Maggie, Ms. Delia, Mr. Emmanuel, and especially Mr. Alex mean so much to our team! We are thrilled that their dedication, patience, and welcoming approach made the process seamless for you! At McGrath, we pride ourselves on providing a no-pressure environment where our customers feel supported in finding the perfect car! The McGrath City Mazda family looks forward to serving you for years to come!

November 26, 2024

We had a great experience getting a new Mazda at this dealership. Initially, after we were contacted by the dealership, we were told the price over sms which was lower than the listed price on their w More

by sonia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel, Andrian, and a few others
Jan 20, 2025 -

McGrath City Mazda responded

Sonia, our team is delighted to have received your wonderful five star experience with us during your last visit! Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that you had a smooth and hassle-free process when purchasing your Mazda! It’s great to know that our team could honor the promotional pricing and provide efficient and attentive service throughout your visit! The McGrath City Mazda family looks forward to your next visit with us soon!

November 14, 2024

Good customer service. Alex helped us patiently for a little over a week until we decided on the right car for us. More

by David A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bigelow, Delia Peralta
November 13, 2024

Neat and clean facility. Excellent customer service. Delivered as promised. Convenient location and comparatively good price for the purchase of new vehicles. More

by saeed.patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Borrelli
October 31, 2024

Alex Bigelow is the best! I purchased a Mazda 3 Sedan Carbon Edition. Alex made my experience buying a car stress free. His professionalism, easy-going attitude and patience More

by purplgarden
Recommend Dealer
Yes
Employees Worked With
Alex Bigelow
October 21, 2024

It's always pleasure to deal with friendly and competent people as the team of the McGrath City Mazda. We recently purchased a Mazda CX-5, and we are really grateful for the professional service we receive More

by Anna M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Castro
October 03, 2024

My advisor Steve was knowledgeable patient and pleasant. He answered all of my questions well and provided top notch service. The salesmen on the floor were also friendly and took a little time to chat wi More

by IndieGoGo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
September 05, 2024

Alex was a top notch salesman, showing me the infotainment center was a trip but he handled my anxiety well. I’m sure he’ll regret giving me his cell # More

by cwilsonrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex -sales, Mark Szetlak, Alexander Duarte
Sep 29, 2024 -

McGrath City Mazda responded

Hello, we’re excited to learn about your amazing experience! Thank you for your five star feedback, it truly brightens our day! The McGrath City Mazda family looks forward to your next visit with us soon!

August 13, 2024

Alejandro was extremely helpful and knowledgeable during the purchase of my car. He helped me get a fair price and was flexible in the pricing of additional ad on items. I definitely recommend working wit More

by Mfuentes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Nunez
Aug 20, 2024 -

McGrath City Mazda responded

Hello, our team loves to hear stories of the nature! We're delighted to have received your five star feedback regarding your last visit with our team and services! Especially when working directly with Alejandro, he's the absolute best! We appreciate being able to take the time to share your kind words! The McGrath City Mazda family looks forward to your next visit with us soon!

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