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McGrath City Mazda

Chicago, IL

4.7
653 Reviews

6722 W Grand Ave

Chicago, IL

60707

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Showing 653 reviews

May 07, 2024

Isaiah made the process of buying our car easy and he helped us leave the dealership driving a car. Thank you for the support and patience and making the process of buying a car fun and giving us all the More

by Tania
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah
May 25, 2024 -

McGrath City Mazda responded

Tania, thank you! We're delighted to hear about your excellent experience with our team and services! We appreciate you being able to take the time to share your wonderful feedback and kind words! The McGrath City Mazda family looks forward to your next visit with us soon!

April 01, 2024

We loved working with Alex, who knew a lot about our new Mazda Cx-5. He also helped us get a fair and transparent price. Best experience we’ve had buying a car. Highly recommend. More

by stevecongdon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bigelow, Delia Peralta, Mark Szetlak
Apr 18, 2024 -

McGrath City Mazda responded

Steve, we're delighted to hear that you had such a positive experience working with Alex! It's fantastic that he was able to provide you with extensive knowledge about the Mazda CX-5 and assist you in securing a fair and transparent price! We appreciate your support greatly! The McGrath City Mazda family looks forward to your next visit with us soon!

March 24, 2024

Alex helped me get a new car and the entire process was painless. I am so happy with my car. He is a pro and you can be confident going to him. The rest of the team was helpful removing barriers and we wil More

by Ngerber10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bigelow, Maggie Sitko
Apr 18, 2024 -

McGrath City Mazda responded

Alex, we're thrilled to hear about your painless car-buying experience with Alex! It's fantastic to know that he provided you with professional assistance and helped you find the perfect car! Our team is dedicated to ensuring a smooth and enjoyable process for our customers! The McGrath City Mazda family looks forward to your next visit with us soon!

March 20, 2024

Everybody was really nice. Good experience. No pressure or awkward exchanges that most places have. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delia, Yazmin Gaytan
Apr 18, 2024 -

McGrath City Mazda responded

John, we prioritize creating a comfortable and pressure-free environment for our customers, so we're glad to hear that you didn't experience any awkward exchanges or pressure during your visit! Your satisfaction is important to us, and we appreciate you choosing McGrath! The McGrath City Mazda family looks forward to your next visit with us soon!

March 19, 2024

I went into McGrath City Mazda on Saturday to purchase my first car, and was left very impressed with this dealership! I went in with the expectation that it would take a while, and that I would be getting t More

by ALI.SANYA.95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delia Peralta, Maggie Sitko
Mar 20, 2024 -

McGrath City Mazda responded

Ali, we're delighted to hear about your wonderful five star experience with our team and services! We'll be sure to pass along the five star feedback to our team members! Your kind words never fail to make our team members smile from ear to ear! The McGrath City Mazda family looks forward to your next visit with us soon!

March 12, 2024

I recently had a couple of issues going on with my Mazda MX-5. It was taken to the McGrath City Mazda service department for diagnostic and the repairs needed. It was there where the technician Estiv (Steve More

by MoeCabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv "Steve" Bonete
Mar 20, 2024 -

McGrath City Mazda responded

Hello, we love to hear stories of this nature! We're glad to hear about your wonderful five star experience with our team and services! Especially when working directly with some of our fantastic team members! We appreciate you being able to take the time to share your feedback and kind words! The McGrath City Mazda family looks forward to your next visit with us soon!

February 27, 2024

The best dealer I ever had. The sales person Alex - great knowledge and patience, explained all details about the car. The Manager Mark very helpful and experienced person got t More

by Josephine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Szetlak, Alexander Duarte
Mar 09, 2024 -

McGrath City Mazda responded

Hello, we're thrilled to hear about your wonderful five star experience with our team and services! Especially when working directly with Mark and Alex, as well as the rest of our fantastic team members! We appreciate you being able to take the time to share your feedback, as well as your kind words! The McGrath City Mazda family looks forward to your next visit with us soon!

February 16, 2024

Came in to look at a Cx-5 and a Cx-30, was very interested in buying the Cx-5 but the dealership literally wouldn't negotiate on price at all. List Price was around 24,500, and after all the add-on More

by Simon N.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexis
Feb 17, 2024 -

McGrath City Mazda responded

Hello valued customer, our team is overly apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Dana Grande to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Mazda looks forward to hearing from you soon

February 13, 2024

This dealership is top notch in my book. Professional, efficient and courteous is how I describe the dealership!!!!! More

by Brignalia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex B., Sean Schafer, Mark Szetlak, Maggie Sitko
Feb 17, 2024 -

McGrath City Mazda responded

Hello, we're delighted to hear about your wonderful five star experience with our team and services! We appreciate you being able to take the time to share your feedback, as well as your kind words! The McGrath City Mazda family looks forward to your next visit with us soon!

February 05, 2024

Purchase a vehicle new less than a week ago CX-30, and already having issues with battery of the car and the key fob, not being recognized plus other error codes. Had to get the car towed In for service, More

by Marwin97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Felix C , Sean Schafer
Feb 08, 2024 -

McGrath City Mazda responded

Hello valued customer, our team is overly apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Dana Grande to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Mazda looks forward to hearing from you soon

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