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McGrath City Mazda

Chicago, IL

4.7
673 Reviews

6701 W Grand Ave

Chicago, IL

60707

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Showing 673 reviews

January 27, 2025

I knew I wanted to work with Alexis and only Alexis when I received a video personalized to me showing the car I merely inquired about. No other dealership had done anything like this, with all others only More

by Geejocelyn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis Melchor
January 19, 2025

Very smooth experience- our sales consultant Andrian was very helpful and thorough, and also very patient explaining all the features of my new car. Everyone here was friendly and respectful, the whole proc More

by Dorota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrian Demianchuk
Jan 20, 2025 -

McGrath City Mazda responded

Dorota, thank you so much for sharing your wonderful experience with us! We’re delighted to hear that your car-buying journey was smooth and stress-free! A special thank you for recognizing Andrian’s efforts! His helpfulness, thoroughness, and patience are qualities we’re proud of, and we’re thrilled to know he made such a positive impact! It’s also fantastic to hear that our entire team provided a friendly and respectful environment for you! The McGrath City Mazda family looks forward to serving you for years to come!

January 17, 2025

I recently acquired my first Mazda and I could not be more satisfied with the experience. Rick, the salesperson, demonstrated exceptional professionalism by addressing all of my inquiries thoroughly and More

by angelinaascott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo or Rick
Jan 20, 2025 -

McGrath City Mazda responded

Angelina, thank you so much for taking the time to share your incredible experience with us! We’re thrilled to hear how much you enjoyed purchasing your new Mazda CX-50 Hybrid and that Alex provided you with a smooth, stress-free, and enjoyable process! Congratulations on your new Mazda CX-50 Hybrid! It’s wonderful to hear how much you’re loving the blend of style, performance, and fuel efficiency! We’re so glad it’s the perfect fit for you! The McGrath City Mazda family looks forward to serving you for years to come!

December 22, 2024

I recently had the pleasure of purchasing a new Mazda CX-50 Hybrid from Alex at McGrath City Mazda. From start to finish, Alex made the entire process smooth, stress-free, and enjoyable. Alex was incr More

by peterkepner
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Bigelow
December 17, 2024

The process was nothing but smooth and efficient. They treated me like family and ensured I was getting the best deal possible. Adrian Chaidez was super helpful in every way from telling me everythin More

by Cwrona3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Chaidez
Jan 20, 2025 -

McGrath City Mazda responded

Hello, thank you for sharing your wonderful experience with us! We’re delighted to hear that the process was smooth, efficient, and that you felt treated like family! Providing the best possible service and deals for our customers is what we strive for every day! The McGrath City Mazda family looks forward to serving you for years to come!

December 14, 2024

I’m so thankful for Ony and Chris helping us get a car that we like. We were frustrated with Mazda not allowing to add a couple items (fully black rims and chrome accents) that are available on downgraded More

by mcardoin78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ony and Chris
Jan 20, 2025 -

McGrath City Mazda responded

Hello, thank you for sharing your experience with us! We’re so glad Ony and Chris were able to assist you in finding a car that you like! We pride themselves on providing honest, transparent, and helpful service, and your kind words truly mean a lot! We understand your frustration regarding the customization limitations, and we appreciate your understanding of the situation! While it’s unfortunate that we couldn’t meet all your preferences in this case, we’re grateful that our team could still make the process a positive one for you! The McGrath City Mazda family looks forward to serving you for years to come!

December 10, 2024

This is a very well-run dealership, and Andrian in particular was super helpful. Everything was communicated very clearly, they worked with me on the price to fit in my budget, and the purchase paperw More

by vcperc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Chaidez, Delia Peralta
Jan 20, 2025 -

McGrath City Mazda responded

Hello, thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you found our dealership to be well-run and that Andrian provided you with exceptional service! Clear communication and making the process smooth and straightforward are priorities for us, and it’s wonderful to know we met your expectations! We’re also glad we could work with you to find a vehicle that fit your budget! The McGrath City Mazda family looks forward to serving you for years to come!

December 03, 2024

I recently purchased a vehicle from Mazda McGrath City branch and all I can say is that I had a wonderful experience dealing with them. From my online inquiry up to the release of my car, it all went smoo More

by mjnduran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bigelow , Dana (Internet Dept), Emmanuel , Delia Peralta, Mark Szetlak, Maggie Sitko
Jan 20, 2025 -

McGrath City Mazda responded

Hello, Thank you so much for taking the time to share your amazing experience with us at Mazda McGrath City! We are truly delighted to hear how smooth and enjoyable your car-buying journey was, from your initial inquiry to the release of your new vehicle! Your kind words about Ms. Dana, Mr. Mark, Ms. Maggie, Ms. Delia, Mr. Emmanuel, and especially Mr. Alex mean so much to our team! We are thrilled that their dedication, patience, and welcoming approach made the process seamless for you! At McGrath, we pride ourselves on providing a no-pressure environment where our customers feel supported in finding the perfect car! The McGrath City Mazda family looks forward to serving you for years to come!

December 03, 2024

Great customer service. Alex was great and very helpful while we were buying the car. More

by coachtech71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bigelow
Jan 20, 2025 -

McGrath City Mazda responded

Hello, we're thrilled to have received your wonderful five star experience with our team and services! Your kind words mean the world to us! The McGrath City Mazda family looks forward to serving you for years to come!

November 26, 2024

We had a great experience getting a new Mazda at this dealership. Initially, after we were contacted by the dealership, we were told the price over sms which was lower than the listed price on their w More

by sonia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel, Andrian, and a few others
Jan 20, 2025 -

McGrath City Mazda responded

Sonia, our team is delighted to have received your wonderful five star experience with us during your last visit! Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that you had a smooth and hassle-free process when purchasing your Mazda! It’s great to know that our team could honor the promotional pricing and provide efficient and attentive service throughout your visit! The McGrath City Mazda family looks forward to your next visit with us soon!

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