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McGrath City Mazda

Chicago, IL

4.7
673 Reviews

6701 W Grand Ave

Chicago, IL

60707

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Showing 673 reviews

May 26, 2023

My service tech, Estiv, was great! Unfortunately, he was off the day my car was scheduled for pick up. After not receiving a call that my vehicle was ready, I phoned at the end of th More

by BJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Estiv Bonete
Jun 21, 2023 -

McGrath City Mazda responded

Hello valued customer, our team is extremely sorry for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

May 25, 2023

The service department was excellent. Estiv, my service advisor, was professional and easy to deal with. They provided a vehicle inspection video to me that I thought was informative and More

by ChiGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv
Jun 21, 2023 -

McGrath City Mazda responded

Hello, we're thrilled to hear about your excellent experience you had with our team and services! As well as taking the time to share your five star feedback! McGrath City Mazda looks forward to serving you for years to come!

May 24, 2023

Adrian Chaidez and Efren go above & beyond for their customers!!! I love my new CX-5 & loved the whole car buying experience! Ask for them!!! More

by Penelope Gutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Chaidez, Efren Salgado, Franky Gomez, Maggie Sitko
Jun 21, 2023 -

McGrath City Mazda responded

Adriana, we're over the moon to hear about your excellent experience with Adrain and Efren! As well as the rest of our awesome team members and services! McGrath City Mazda looks forward to serving you for years to come!

May 23, 2023

I lkie the new location. They need to clean the parking lot where cars sre picked up. Tracked a bunch of dust into my car at pickup. More

by kelly_omeara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marko Dragojevic
Jun 21, 2023 -

McGrath City Mazda responded

Kelly, we're over the moon to hear you love our new location, as much as we love assisting you in your every car needs! McGrath City Mazda looks forward to serving you for years to come!

May 22, 2023

Herman is always really helpful and the team communicated very clearly. I appreciate all the help! More

by Dwayne Peterkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman
Jun 21, 2023 -

McGrath City Mazda responded

Dwayne, we're delighted to hear about your excellent experience with Herman, he's the best! As well as our incredible team members and services! McGrath City Mazda looks forward to serving you for years to come!

May 22, 2023

Having a loaner car was amazing! Very helpful! The dealer was very communicative. I appreciated their help. More

by Laura.katherine12388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman
Jun 21, 2023 -

McGrath City Mazda responded

Laura, your kind words mean the world to our team and services! We're overly glad.to hear your love for your loaner car, when helping assist you! McGrath City Mazda looks forward to serving you for years to come!

May 19, 2023

McGrath Mazda has been awesome each time I bring my car in. The videos they send showing the walkthrough and what they recommend changing is super helpful. More

by vanwinkle23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv
Jun 21, 2023 -

McGrath City Mazda responded

Hello, we're delighted to hear about your excellent five star experience with our team and services! As well as taking the time to share your five star feedback! McGrath City Mazda looks forward to serving you for years to come!

May 18, 2023

I’m so appreciative of Mazda Mcgrath in general. My experience buying the car was excellent, and whenever I needed help with the services, they were quick and responsive. Linda was fantastic at help More

by isadorasimonss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Szetlak, Maggie Sitko, Linda Rose
Jun 21, 2023 -

McGrath City Mazda responded

Hello, your kind words mean everything to our team and services! As our team is extremely grateful to have received your five star feedback! McGrath City Mazda looks forward to serving you for years to come!

May 18, 2023

Friendly and professional service all around, made sure all work was fair and necessary. Gave great recommendations for future maintenance planning More

by ryanhesss21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Diaz
Jun 21, 2023 -

McGrath City Mazda responded

Ryan, we're extremely thrilled to hear about your excellent five star review! Your kind words never fail to bring smiles all throughout the dealership! McGrath City Mazda looks forward to serving you for years to come!

May 17, 2023

It's a temporary location while the new dealership is being built but service is great. George was my service advisor and made process go smooth. More

by drjrjones11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Zivulovic
Jun 21, 2023 -

McGrath City Mazda responded

Hello, your kind words mean the world to our team and services! As well as taking the time to share! McGrath City Mazda looks forward to serving you for years to come!

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