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McGrath City Mazda

Chicago, IL

Overview
Reviews
Vehicles
4.7
673 Reviews
Call Dealership (773) 546-9756
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6701 W Grand Ave

Chicago, IL

60707

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Showing 673 reviews

June 05, 2023

Ian was great to work with. Very professional. Provided detailed and thorough report and answered my questions. More

by dan.niedzielski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Jun 21, 2023 -

McGrath City Mazda responded

Dan, we're thrilled to hear about your excellent experience with Ian, he's wonderful! We'll be sure to pass along the five star feedback! McGrath City Mazda looks forward to serving you for years to come!

June 05, 2023

Good customer service and fast attention, George was very attentive and solved all my doubts. More

by lmaria9997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Jun 21, 2023 -

McGrath City Mazda responded

Hello, your kind words mean the world to our team and services, especially when working directly with George! He's the best! McGrath City Mazda looks forward to serving you for years to come!

June 05, 2023

Took car for 25k maintenance which is oil change and rotation. Was pushed to get fuel induction maintenance and brake fluid flush. Both not recommended by manufacturer or necessary. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Borrelli
Report | Print
Jun 21, 2023 -

McGrath City Mazda responded

Doug, our team overly apologizes for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

June 05, 2023

Charity was very approachable and helpful. She was very transparent as well, which I appreciated. More

by rso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charity Goldberg
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Jun 21, 2023 -

McGrath City Mazda responded

Hello, we're over the moon to hear about you excellent experience with Charity, as well as the rest of our incredible team members! McGrath City Mazda looks forward to serving you for years to come!

May 31, 2023

Great service team always and My service guy Estiv very Very helpful explaining everything Needed with my Mazda CX-9 More

by J.FIGUEROA62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv with service , Efren Salgado, Joe Borrelli
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Jun 21, 2023 -

McGrath City Mazda responded

Hello, our team is delighted to hear about your awesome five star feedback, as well as working directly with some of our incredible team members! McGrath City Mazda looks forward to serving you for years to come!

May 31, 2023

I visited McGrath city mazda for spring service. I had good experience with staff and service provided. More

by mihirsaurkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
Report | Print
Jun 21, 2023 -

McGrath City Mazda responded

Hello, we're glad to hear what a wonderful experience you had during your last visit with our team and services! McGrath City Mazda looks forward to serving you for years to come!

May 31, 2023

Adrian was very helpful and hands on with my purchase process of the Mazda CX 30 More

by chriswoods73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Chaidez
Report | Print
Jun 21, 2023 -

McGrath City Mazda responded

Chris, our team overly appreciate your loyalty and continued business, with our incredible team and services! McGrath City Mazda looks forward to serving you for years to come!

May 30, 2023

They were very nice , gave me updates and videos of the inspection. Will come back again! More

by Ariana R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv
Report | Print
Jun 21, 2023 -

McGrath City Mazda responded

Ariana, your kind words mean everything to our team, as we're extremely grateful! We appreciate your business dearly! McGrath City Mazda looks forward to serving you for years to come!

May 30, 2023

I’ve never had an oil change take as long as it does at this dealership. Also always rack up extra charges and services I don’t have at other places. Also left their trash in my car. More

by Emmylu771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Borrelli
Report | Print
Jun 21, 2023 -

McGrath City Mazda responded

Hello valued customer, our team overly apologizes for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

May 30, 2023

Got a great price. Easy in and out for new car purchase of mazda cx5 More

by jbarsuk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon scott, Sean Schafer
Report | Print
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