McGrath City Mazda

Awesome experience working with McGrath, the estimate process was very helpful with a video review of all the recommended and necessary services for repair. Repair and service was completed within 48 hr process was very helpful with a video review of all the recommended and necessary services for repair. Repair and service was completed within 48 hrs of drop off and they fixed all our CX5s needs with More

I bought my car here 2 years ago and I have been taking it here to be maintained since. They are in middle of moving buildings so make sure you call ahead to make a appointment. I have never had any prob it here to be maintained since. They are in middle of moving buildings so make sure you call ahead to make a appointment. I have never had any problems here in fact they always go beyond what is required. They will explain everything to you and show pictures during you car repair/maintenance. They are good honest ppl here More

McGrath service department has excellent customer service. They have been on time, thorough and professional at each visit. Hermin has been a pleasure to work with. service. They have been on time, thorough and professional at each visit. Hermin has been a pleasure to work with. More

Great service team and the showroom is a comfortable place to get some work done while you wait place to get some work done while you wait More

I got great service from Delia. She was very attentive and followed up with some phone calls to make sure everything was going well with our new car and see if we needed anything fr She was very attentive and followed up with some phone calls to make sure everything was going well with our new car and see if we needed anything from them. She offered great customer service. More

Mike was very helpful. Excellent, fast service. No pressure. Drove off with a CX-50 Meridian. Excellent, fast service. No pressure. Drove off with a CX-50 Meridian. More

Absolutely. ...horrible. Purchased a new car (12 miles) within 3 weeks the car sent critical error alerts and is not operational. Sales avoided any calls and I ha ...horrible. Purchased a new car (12 miles) within 3 weeks the car sent critical error alerts and is not operational. Sales avoided any calls and I had to call back several times before getting any response. The best effort was they could call the Service department. No manager was available or would speak to me and everyone simply said anything to try to make it better was not something they could authorize but could not get me to that person. In the end after spending almost 20k the sales team was only focused on selling other cars not helping a customer that just purchased. If I had the ability to un-do this entire process I would purchase a car from literally anywhere else to avoid this. The lack of responsibility and support the customer is truly horrifying. Specifically, Adrian and Maggie in Sales deserve the worst ratings possible. More

They were very quick and thorough. They explained what was done and what they recommended. They have good customer service. They explained what was done and what they recommended. They have good customer service. More

Too expensive. Oil change costs nearly $100! And only inspection of AC cost $155, recharge the cooling air and cleaning the AC cost another $355! And it need the ca Oil change costs nearly $100! And only inspection of AC cost $155, recharge the cooling air and cleaning the AC cost another $355! And it need the car staying overnight for those simple services! More

Excellent fast service, vehicle when planned, great customer service! I've never had any problems when taking my car for maintenance. customer service! I've never had any problems when taking my car for maintenance. More