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McGrath City Mazda
Chicago, IL
666 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 666 reviews
February 14, 2025
This is my second vehicle from McGrath City Mazda, and once again, they exceeded my expectations! From start to finish, Andrian Demianchuk provided outstanding service, making the entire process seamless once again, they exceeded my expectations! From start to finish, Andrian Demianchuk provided outstanding service, making the entire process seamless and enjoyable. His knowledge, patience, and dedication to customer satisfaction truly set him apart. The dealership itself continues to impress with its welcoming atmosphere and commitment to excellence. I appreciate the professionalism and care from the entire team, and I wouldn’t hesitate to recommend McGrath City Mazda to anyone looking for a great car-buying experience. More
by JOSIAH
Employees Worked With
Andrian Demianchuk
February 04, 2025
I recently purchased a 2025 Mazda CX-5 from Layla at McGrath City Mazda, and I couldn’t be happier with the experience! From start to finish, Layla was professional, knowledgeable, and incredibly friend McGrath City Mazda, and I couldn’t be happier with the experience! From start to finish, Layla was professional, knowledgeable, and incredibly friendly. She made the entire process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. Her approach was never pushy—just genuine and helpful, which I really appreciated. She took the time to understand what I was looking for and made sure I got exactly what I wanted. If you’re in the market for a new car, I highly recommend working with Layla. She truly goes above and beyond for her customers! Loving my new CX-5—thank you, Layla!! More
by mallorylawler
Employees Worked With
Layla, Maggie
February 02, 2025
Emir provided me with top notch service! He was very welcoming and kind (traits that are hard to find these days). He kept me informed of every step from start to finish. Thank you, Emir! He was very welcoming and kind (traits that are hard to find these days). He kept me informed of every step from start to finish. Thank you, Emir! More
by r_relle
Employees Worked With
Emir Custovic
January 27, 2025
I knew I wanted to work with Alexis and only Alexis when I received a video personalized to me showing the car I merely inquired about. No other dealership had done anything like this, with all others only I received a video personalized to me showing the car I merely inquired about. No other dealership had done anything like this, with all others only using the same cheap, predictable ploys. He wasn’t running a game, he was straightforward, and it also wasn’t overboard. Meeting in person, he was very gracious and just as direct and approachable. He also has a sense of humor, and perhaps more importantly, he laughs at my jokes. Alexis made the car buying process as simple and enjoyable as it can be. I love my car so so so much and am very happy to have crossed his path. Everyone at McGrath Mazda was great, but do not hesitate to work with Alexis Melchor! Thank you, Alex! More
by Geejocelyn
Employees Worked With
Alexis Melchor
January 19, 2025
Very smooth experience- our sales consultant Andrian was very helpful and thorough, and also very patient explaining all the features of my new car. Everyone here was friendly and respectful, the whole proc very helpful and thorough, and also very patient explaining all the features of my new car. Everyone here was friendly and respectful, the whole process was quick and not stressful. Very happy I chose McGrath to buy my next Mazda. More
by Dorota
Employees Worked With
Andrian Demianchuk
January 17, 2025
I recently acquired my first Mazda and I could not be more satisfied with the experience. Rick, the salesperson, demonstrated exceptional professionalism by addressing all of my inquiries thoroughly and more satisfied with the experience. Rick, the salesperson, demonstrated exceptional professionalism by addressing all of my inquiries thoroughly and assisting me in selecting a vehicle that aligns perfectly with my budgetary requirements. I sincerely appreciate his guidance. Additionally, Kevin and Edward in the service department were instrumental in keeping me informed about the status of my vehicle. I was particularly impressed with their use of a video explanation to clarify various aspects. This level of service is commendable. I would rate my experience as five stars. More
by angelinaascott
Employees Worked With
Ricardo or Rick
December 22, 2024
I recently had the pleasure of purchasing a new Mazda CX-50 Hybrid from Alex at McGrath City Mazda. From start to finish, Alex made the entire process smooth, stress-free, and enjoyable. Alex was incr CX-50 Hybrid from Alex at McGrath City Mazda. From start to finish, Alex made the entire process smooth, stress-free, and enjoyable. Alex was incredibly knowledgeable about the Mazda CX-50 Hybrid, answering all my questions and walking me through the features in detail. He was patient and never pressured me, allowing me to make the decision at my own pace. His professionalism and friendly demeanor made it easy to trust him, and I felt like I was in great hands the whole time. I absolutely love my new Mazda CX-50 Hybrid! It’s a perfect blend of style, performance, and fuel efficiency, and I couldn’t be happier with my decision. I highly recommend Alex and McGrath City Mazda to anyone looking for a seamless and rewarding car-buying experience. Thank you again, Alex and the McGrath City Mazda team, for making this such a positive experience! More
by peterkepner
Employees Worked With
Alex Bigelow
December 17, 2024
The process was nothing but smooth and efficient. They treated me like family and ensured I was getting the best deal possible. Adrian Chaidez was super helpful in every way from telling me everythin They treated me like family and ensured I was getting the best deal possible. Adrian Chaidez was super helpful in every way from telling me everything about the car to even helping me set up every feature that came along with it. Will be coming back for future car purchases!! More
by Cwrona3
Employees Worked With
Adrian Chaidez
December 14, 2024
I’m so thankful for Ony and Chris helping us get a car that we like. We were frustrated with Mazda not allowing to add a couple items (fully black rims and chrome accents) that are available on downgraded that we like. We were frustrated with Mazda not allowing to add a couple items (fully black rims and chrome accents) that are available on downgraded packages, but it is what it is. Thank you both for being honest, transparent and helpful! More
by mcardoin78
Employees Worked With
Ony and Chris
December 10, 2024
This is a very well-run dealership, and Andrian in particular was super helpful. Everything was communicated very clearly, they worked with me on the price to fit in my budget, and the purchase paperw particular was super helpful. Everything was communicated very clearly, they worked with me on the price to fit in my budget, and the purchase paperwork process was surprisingly smooth. Overall I'd highly recommend this place, especially Andrian. More
by vcperc
Employees Worked With
Adrian Chaidez, Delia Peralta
