McGrath City Mazda

I had been in contact with this dealership for a few days, we agreed on a price and set an appointment to come purchase the vehicle. I worked with two different people - Daniela and Ivan. I get back fro days, we agreed on a price and set an appointment to come purchase the vehicle. I worked with two different people - Daniela and Ivan. I get back from procuring the certified check for the amount agreed upon and I get a call saying that they had sold the car out from under me. They claimed that it's "first come first served." This was NEVER communicated to me. Had I known that, I might have made other arrangements to drive the three hours sooner for this vehicle. I would assume when you agree to a price and set a specification appointment and am told "We will be eagerly awaiting your arrival Saturday at 9am!" then there is at least an agreement to hold, especially since the appointment was for tomorrow morning, right when they open. Or at least let me know and I would have offered to put down a hold amount. This is completely disrespectful of me and my time. One of the many reasons people don't trust car sales. Rediculous! More

The employees at McGraf Mazda were friendly,courteous and professional.The only issue I had is that I could not understand the inspection video. professional.The only issue I had is that I could not understand the inspection video. More

I had a great experince at McGrath City Mazda. All staff were very hepful and I did not feel pressured at all during the process. As it was my first time buying a car for myself I felt very inform All staff were very hepful and I did not feel pressured at all during the process. As it was my first time buying a car for myself I felt very informed and appreciated the time they took to explain things to me and help answer any questions I had. Everything went very smoothly and I walked out feeling knowledgable and confident in my decision! Yazmin helped me through the time I walked in the door and was so grateful she helped me out! More

Excellent costumer service. They are pretty helpful in explaining things that need to get fix for your vehicle sometimes is hard to understand but they are great with the commu They are pretty helpful in explaining things that need to get fix for your vehicle sometimes is hard to understand but they are great with the communication. More

Just bought my first Mazda, the sales person did a great job helping us. Leila Hill is the best! Ask for her when you visit the dealer. job helping us. Leila Hill is the best! Ask for her when you visit the dealer. More

Bought a Mazda CX-5 here. Tried to get me to pay all these additional fees including a garbage certification inspection fee and warranty items not needed. Offered me $2k bel Tried to get me to pay all these additional fees including a garbage certification inspection fee and warranty items not needed. Offered me $2k below my trade in. Don’t buy a car from this dealership! More

Alex B. is a joy to deal with, simple straight forward to get us a new car within a reasonable time and even stay behind the office hour to make sure we are t is a joy to deal with, simple straight forward to get us a new car within a reasonable time and even stay behind the office hour to make sure we are totally satisfied with our car. Great experience. This is not my first time buying a new car so I know the price I am offer is reasonable. Alex took it seriously and get back to me after reviewing my offer with his manager and came back with a hand shack. It was the best ever new car buying experience so far. Actually, already thinking about upgrade the wife's minivan with another Mazda and will surprise Alex very soon. More

Layla Hill is a great rep, very helpful, patient, and knowledgable. I feel positively about my lease and trade-in. knowledgable. I feel positively about my lease and trade-in. More

We worked with Andrian Demianchuk and had a great experience. Very happy with our purchase. experience. Very happy with our purchase. More

My husband and I had an amazing experience purchasing a car through Alex and McGrath. Everyone from Alex B. to our finance lady was extremely welcoming and patient throughout the entire process. We never f car through Alex and McGrath. Everyone from Alex B. to our finance lady was extremely welcoming and patient throughout the entire process. We never felt pressured or rushed even with the chaos of the tariffs and all the other dealers trying to take advantage of pricing. I would definitely recommend Alex and the McGrath team! More