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McGrath City Hyundai

Chicago, IL

4.0
2,494 Reviews
The McGrath Family has over 60 years of car experience. Our secret? We take it one satisfied customer at a time. For over four generations, from sales to service, your complete satisfaction is our number one priority. Starting at the right vehicle, the right price, and we are right down the street. That’s the McGrath Experience. So if you’re in the market for a new or pre-owned vehicle, stop in today, let us earn your business and see why we say… “When you do the Math, you’ll choose McGrath!”
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6750 West Grand Avenue

Chicago, IL

60707

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Showing 2,494 reviews

September 11, 2021

Didn't like that i had to wait 30 mins plus to get my car after I paid. Only 1 porter on duty. Management should've assisted in my opinion More

by dhardaway74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Vellega
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

McGrath City Hyundai responded

Thank you for taking the time to leave us a review. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. If you have additional comments you want to share with us, we encourage you to email us at JGleason@mcgrathcity.com. Have a nice day!

September 11, 2021

Me trataron muy bien y lo recomiendo no tienen mucha variedad pero te ofrecen muy buenas ofertas y si necesitas encontrar algo tienen opciones para salir manejando More

by Esperanza Morales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gil jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2021

He alsoExcellent service and well knowledgeable about He alsoExcellent service and well knowledgeable about the function of the vehicle I purchased, as well helping me with the value of doing a trade-in. More

by Jayneice2002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gil jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

McGrath City Hyundai responded

We're pleased to have found the vehicle that best fits your needs at McGrath City Hyundai! Please reach out to us whenever you have any concerns, and we'll happily assist you. Thanks a lot!

September 10, 2021

Very patient, knowledgeable, and not a pushy sales rep who walks you through the buying process with ease. I went in for car service and walked out with a new vehicle More

by Jayneice2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gil jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

McGrath City Hyundai responded

Congratulations on your new vehicle! We're pleased to know you had an enjoyable visit to McGrath City Hyundai. We wish you many miles on your new vehicle and can't wait to see you again on your first service check.

September 09, 2021

Robert was a really helpful guy. He was very patient and worked with me. Highly recommend to deal with Robert if you ever shop at this dealership . More

by Jaequanperkins14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gil jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

McGrath City Hyundai responded

Thank you for your kind words! We are happy Robert and the rest of our McGrath City Hyundai team were able to take care of your needs. Please let us know what else we can do for you. Take care!

September 09, 2021

He was great. Very informative. Nice. The best part he was not pushy, just helpful and patient. He was amazing! Great job! Thank You, We Appreciate Your Help! More

by Kiarra Sartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gil jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

McGrath City Hyundai responded

Kiarra, it's nice to know we were able to accommodate all of your needs at McGrath City Hyundai! Thank you for sharing this with us, and we appreciate your business.

September 07, 2021

Worse dealer experience of my life You are crooks and I will spread the word. This is not a good review of the Hyundai brand and if I were Hyundai I would be very concerned. More

by Cheated
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaden. 5 stars
Sep 08, 2021 -

McGrath City Hyundai responded

We work with professionalism and integrity, and reading your review is not reassuring to our team. We apologize your experience was not what you had anticipated. We hope to know more about your experience and what we can do to make it up to you. Please reach out to us at JGleason@mcgrathcity.com when you are able. Thank you for your time, and we are looking forward to connecting with you soon.

Sep 08, 2021 -

Cheated responded

I have learned my lesson never to walk into a McGrath dealership of any kind again and encourage people to do the same. Trust and "integrity" are very important to me. Sorry.

August 28, 2021

Excellent service. Very knowledgeable of the vehicles. Robert Gil provided Excellent customer service. Highly recommend More

by Mertyl35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gil jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

McGrath City Hyundai responded

Thank you for your compliments! We will pass your review along to our McGrath City Hyundai team, and they will be motivated to keep up their great work. Until next time!

August 26, 2021

Megan was very pleasant and helpful. A pleasure to have her assist me today. The only downsize was the wait. I felt it was excessive since i was there 3 hours. More

by r.leonor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
Aug 27, 2021 -

McGrath City Hyundai responded

That is so amazing to hear. Thank you so much for taking the time to share your feedback with our team at McGrath City Hyundai. It's great to know that we continue to provide our customers with everything they need. Have a great day!

August 25, 2021

ROB WAS REALLY HELPFUL AND PATIENT WITH ME. THIS WAS MULY FIRST TIME FINANCING A CAR AND HE WAS SO NICE AND CALM. THE ENVIRONMENT WAS NICE AS WELL AND THE STAFF More

by alyzebrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gil jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

McGrath City Hyundai responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at McGrath City Hyundai.

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