McGrath City Hyundai

I gave this dealership two tries to get it right. At the beginning of my first visit, Marcus seemed very eager and helpful. He also gave me a fair offer when we started crunching the numbers. He introduce beginning of my first visit, Marcus seemed very eager and helpful. He also gave me a fair offer when we started crunching the numbers. He introduced me to Jody, one of the managers, and that's when it started to get weird. All of a sudden, they can't find the color that I wanted ANYWHERE in Illinois. (I found over a dozen when I checked after I got home) After I gave them my second color choice, Marcus walked me out the door saying he'll call me at the end of the day to let me know what he found. Never heard back. But I was willing to give them another chance. I stopped by the following weekend to follow up. Marcus never apologized for not calling me back. I informed him that I was still interested in getting the Tucson and can be flexible with the color. He spoke with Jody and came back to tell me that there will be a shipment in nine days and I'll be the first one they'll call when the car gets in. We shook hands and I told him I'm looking forward to getting my new Tucson. Things were looking optimistic when I also received a follow up call from Jody that afternoon saying he's looking forward to earning my business, and I will definitely get a call from them in nine days. It's been three weeks and I still have not heard back from them. No updates, no nothing. Don't waste your time on this dealership unless you want to fall through the cracks. More

My first time for service on the vehicle and it was a pleasant experience; the employees were friendly and polite and answered all my questions. pleasant experience; the employees were friendly and polite and answered all my questions. More

At McGrath Hyundai I was treated with a great deal of respect. I also received a very good deal on a 2012 Hyundai Accent. Not only did I get a very good deal on my new car but I also got a few extras t respect. I also received a very good deal on a 2012 Hyundai Accent. Not only did I get a very good deal on my new car but I also got a few extras that where a deal breaker for me. I am very happy that I decided to purchase my new car at McGrath. More

Christine was awesome. (the italian lady) :) She kept me updated in the waiting room and provided me with exceptional service. I have been very happy with this dealership at this point updated in the waiting room and provided me with exceptional service. I have been very happy with this dealership at this point More

I was referred to Terran by a friend. My car had started giving me problems & I realized I needed to start looking for a new car. I was totally lost & didn't know where to begin, but I knew my budget. Whe giving me problems & I realized I needed to start looking for a new car. I was totally lost & didn't know where to begin, but I knew my budget. When I met with Terran he was very knowledgeable and patient. He quickly figured out what would be the perfect fit for me. He also introduced me to Josh who was awesome & understood my anxiety with making a purchase. They explained the process to me, but weren't too pushy. Before I knew it, I left out by purchasing a car & I love it! The whole process was great and I'll absolutely recommend others. More

During the end of August/beginning of September I visited the dealership service area to have my car (Hyundai Sonata)checked. I spoke with Mr. Shelly Williams who responded to me quickly and informed me tha the dealership service area to have my car (Hyundai Sonata)checked. I spoke with Mr. Shelly Williams who responded to me quickly and informed me that I needed rear brake service. The price quoted for the service was reasonable. Mr. Williams also made me aware of the future needs for my vehicle. There was a slight problem with the vehicle but Mr. Williams addressed the problem and my vehicle was ready for me to pickup. I am pleased with the way that Mr. Williams handled the problem as well as the rear brake service that was performed. I will be happy to have McGrath Hyundai continue to service my car for any future needs. Ms. C. F. Williams Chicago, Il. More