McGrath City Hyundai
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I just bought a hyundai sonata at mcgrath huyndai and overall experience was very good. My salesman name was harlow and i would highly recommend him to assist you with your future purchase. Overall great overall experience was very good. My salesman name was harlow and i would highly recommend him to assist you with your future purchase. Overall great place with good team. More
Harlow Mills and the entire staff at McGrath City Hyundai went above and beyond the call of duty when assisting me with a used vehicle purchase. Harlow listened closely to exactly what I wanted and helped me went above and beyond the call of duty when assisting me with a used vehicle purchase. Harlow listened closely to exactly what I wanted and helped me to find exactly the vehicle that I was looking for. There was never any pressure or urgency to do anything on their terms, it was all about what I was looking for. When it came time to make the purchase, The finance manager Carl was able to find me a rate that exceeded my expectations and walked me through the entire process smoothly and efficiently. When I picked up my vehicle, it was spotless - fully cleaned, full tank of gas, and ready to go. They had even called the insurance company for me so I wouldn't have to deal with it! I was very impressed, and look forward to a long relationship with McGrath City Hyundai and their excellent staff. More
I have bought 3 Hyundai's from McGrath. What I love about this dealership is the service you receive everytime you walk in the door, especially from Christine! I always look for her when I go there bec about this dealership is the service you receive everytime you walk in the door, especially from Christine! I always look for her when I go there because she always goes above and beyond to make sure your car is running in tip top shape. Not only for me but anyone that walks in that door. I really love her pleasant attitude,always! You don't find employees like her anymore, you truly have a gem. McGrath is very lucky to have someone that cares about what they do. Thanks Chris! More
Far exceeded expectations, will definetly shop here in the future when we need another car! Christine was great!!! I work in service myself and i see a lot of problems that occur with my company but im pr the future when we need another car! Christine was great!!! I work in service myself and i see a lot of problems that occur with my company but im pretty sure it wouldnt happen if Christine was in charge there, through making an appointment, getting a loaner vehicle, and giving us estimates on additional work done she was very friendly and professional! i WILL be referring friends/family to come and shop here if they want a new Hyundai great work guys and thank you again! - Ciancio Family More
Since I bought my car, I've been coming here for about 2 1/2 years. Was told from the beginning that I need to get there early and didn't need to make an appointment to get my oil changed. Came in and was 1/2 years. Was told from the beginning that I need to get there early and didn't need to make an appointment to get my oil changed. Came in and was helped by Kevin (i think that was his name) and he told me that I had to wait longer since I didn't have any appointment. I asked him how long he had worked there and he said less than a year. Needless to say that he wasn't helpfull and didn't care what I was told about oil change apponitments in the past. I had worked with Christine and the service manager (blonde - forgot her name)in the past and they have always been very helpfull and gone above and beyond. Chistine found me in the waiting room and asked how long i've been waiting (about 40 min). She said that the manager and her saw my name on the ticket and asked the service guys why this car was still waiting? I explained to her that I was told by Kevin that I would have to wait longer since I had no appointment. She explained to me that is not the case and got the car done in 25 min. If it wasn't for her, I don't know who long I would of waited. Moving forward, I'm only dealing with Christine or the Manager. Stay away from Kevin. More
I came into dealer to have some service on my car completed as well as one of 6 free scothguards/waxes completed. I received the free scothguards when I purchased the car. It turned out to be a rainy completed as well as one of 6 free scothguards/waxes completed. I received the free scothguards when I purchased the car. It turned out to be a rainy day so Christine went out of her way to make sure I would receive another complimentary scotchguard due to the rainy weather. She was not even the service represenative I was working with; she just overheard the conservation with the service represenative I was working with and didnt think I should have to use my complimentary scotchguard when it was such a rainy day and issued another one to me. Christine is great and her customer service is fantastic! More
So how can you describe exceptional service with a smile~ The staff at McGrath Hyundai is all I can say....Everyone is service is great but one stands out all the time and that's "Christine"! No ma The staff at McGrath Hyundai is all I can say....Everyone is service is great but one stands out all the time and that's "Christine"! No matter when I show up she's always there to greet you with a smile and she's so personable. Christine always manages to service you with a smile and if she's not sure of an answer she will get one for you! She took care of me when it was time to get my roof placed in my car.....when the sensor light came on for the tires it was a busy saturday not on the agenda at all but I pulled right in with no appt and she took care of me .....it's so pleasing to have service with a smile!!!!!!!!!!!!! Thanks Chris for your service with a smile:) More
I visited McGrath for a routine oil change and found the experience to be pleasant. I was promptly greeted, had all work explained to me and was given updates while the service was done. The employees I enc experience to be pleasant. I was promptly greeted, had all work explained to me and was given updates while the service was done. The employees I encountered (Christine and Brad) were both knowledgeable and courteous. More
Customer service is how I measure any business establishment. Eddie and Christine are a pleasure to work with! Their friendliness and customer-oriented attitudes are what keep me coming back to Mc establishment. Eddie and Christine are a pleasure to work with! Their friendliness and customer-oriented attitudes are what keep me coming back to McGrath time after time. The bottom line is: friendly, professional service with a smile. That is why I give the high ratings. More
Christine and Ed in the service department are the most friendliest, courteous and helpful employees I've ever dealt with when it comes to servicing a car. You know how you go into a service department an friendliest, courteous and helpful employees I've ever dealt with when it comes to servicing a car. You know how you go into a service department and start describing noises and the service person looks at you like your nuts????? They don't do that at McGrath City Hyundai. They understand the problem right at the start and I don't need to explain further. They are also very timely with their repairs (I've never had a repair or service take longer than one day) in the two years I've owned my Hyundai. Even waiting for a service is a short wait in the showroom lounge. And kudos to the technicians too! I want to also mention I had my car detailed this last visit and my two year old car now looks and smells brand new. Way better than a detail specialist place and the price was even less!! Never expected that from a "dealership". Totally recommend McGrath City Hyundai-they have my business for life! More