McGrath City Hyundai

I purchased a preowned Tucson from McGrath City Hyundai; my experience with the staff could have never been better especially with Christine. My Tuscon had some minor marks/scratches on the paint, which my my experience with the staff could have never been better especially with Christine. My Tuscon had some minor marks/scratches on the paint, which my sales person told me to make an appointment, and it would be taken care of. I didnt get it in writing. When I called to schedule an appointment, I was referred to Christine; she retrieved my information and stated that it was not written down on any paper work. But ask me to come in and she would see what she could do. I took my car in and she told me she would do her best to have the marks taken care, and would call me the following week to schedule an appointment. NO HASSEL whatsoever as to we can't, the car is preowned, we can't do the work, it's as is and you should have gotten it in writing. None of those words were stated to me. The appointment was scheduled and the work was performed to my upmost satisfaction. She is such a wonderful pleasant person to work with. Christine has a very good attitude when dealing with customers. She is a person of her word. I don't believe I would have received the professionalism or courtesy at any other dealership as McGrath. I received a follow up call from staff and also from Christine to find out if I was okay with the work performed. That was a call I wasn't expecting. I wouldn't take my car any place but McGrath and would definitely recommend it to my family and friends. Thanks Christine. Sincerely Lowanda Harris More

Iam very grateful to Sylvia for her professional advice and excellent service. I was intending to buy a Tucson, but she convinced me that the Santa Fe would suit my needs better. It was a perfect choice. S and excellent service. I was intending to buy a Tucson, but she convinced me that the Santa Fe would suit my needs better. It was a perfect choice. Sylvia id also bilingual (Polish and English) so Irecommend her service to all Polish customers. More

Great service - very friendly staff - good coffee - offer loaner car - timely if you have to wait - easy to get appointment times - convenient location - can make appointment online or by phone - text remind loaner car - timely if you have to wait - easy to get appointment times - convenient location - can make appointment online or by phone - text reminders for appointments More

I am completely satisfied with my experience at this dealership, especially under the care of Sylvia Drwila. She was able to quickly find the exact car I was looking for and get me to my payment. I am h dealership, especially under the care of Sylvia Drwila. She was able to quickly find the exact car I was looking for and get me to my payment. I am happy that she was able to get me a good payment and a good rate. And Sylvia was very professional! I am a very happy customer. - Barbara Rosak More

I was looking at more than one lot for a car. I stopped by this dealership 'just to look' and I informed the sales rep that I was only looking. She took note of my statement, and never pressured me into ma by this dealership 'just to look' and I informed the sales rep that I was only looking. She took note of my statement, and never pressured me into making a purchase. Sylvia presented herself as a normal person just like myself and not like some slick saleman throwing out sales pitches. Upon return to the lot, I was allowed to look over the car once again and test drive before they even knew how much I qualified for... Once I made my decision, everyone worked together as a team to help me make a purchase that would fit into my budget. My overall experience with Sylvia and her team at this dealership was simply excellent. Thank you. More

Sylvia was very friendly and patient. She showed us many cars and explains all the futures so we could choose the one that works best for us. Also, she was great with getting the best price for us even thou cars and explains all the futures so we could choose the one that works best for us. Also, she was great with getting the best price for us even though we don't have good credit. She was absolute pleasure to do business with. More

Had an appointment to drive a specific vehicle advertised on the internet. Appointment was set and I was assured the specific Hyundai Elantra was still for sale. Drove one hour to get there from my home in on the internet. Appointment was set and I was assured the specific Hyundai Elantra was still for sale. Drove one hour to get there from my home in Mount Prospect. When I got there I was first told "we can't find it" and finally "it's been sold." Attempts were made to sell other cars to me, but I left and drove another hour to my home. The old bait and switch. Don't waste your time with this dealer. More

I’m very satisfied with this dealership. The employee that I worked with regarding the purchase of the car did her best to offer me the best deal on the car I wanted. The staff members were all very frie that I worked with regarding the purchase of the car did her best to offer me the best deal on the car I wanted. The staff members were all very friendly and made sure to explain all the details regarding my purchase at great depth as well as my questions regarding it. More

Christine went above and beyond to accomidate me with products that needed to be installed. Very friendly and professional. Kudos to Christine Thank You Again products that needed to be installed. Very friendly and professional. Kudos to Christine Thank You Again More

Dave Glass has been very helpful in negotiating a deal for a Pre Owned 2012 VW Beetle. Very prompt and courteous and always with a smile. Highly recommend Dave to anyone that wants to buy a vehicle from for a Pre Owned 2012 VW Beetle. Very prompt and courteous and always with a smile. Highly recommend Dave to anyone that wants to buy a vehicle from McGrath Hyundai regardless if it is new or pre owned. Thanks Dave and the rest of the friendly staff at McGrath's Hyundai. More