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McGrath City Hyundai
Chicago, IL
2,494 Reviews
The McGrath Family has over 60 years of car experience. Our secret? We take it one satisfied customer at a time. For over four generations, from sales to service, your complete satisfaction is our number one priority. Starting at the right vehicle, the right price, and we are right down the street. That’s the McGrath Experience. So if you’re in the market for a new or pre-owned vehicle, stop in today, let us earn your business and see why we say… “When you do the Math, you’ll choose McGrath!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,494 reviews
January 17, 2022
Appointment right on time; exceeded targeted completion time. Very friendly, courteous and helpful. Prices were very reasonable for this routine maintenance. time. Very friendly, courteous and helpful. Prices were very reasonable for this routine maintenance. More
by j.jankowski
Employees Worked With
Tancey Cora
January 14, 2022
Very straightforward and informative process. We were very pleased with our experience and definitely recommend everyone we interacted with. very pleased with our experience and definitely recommend everyone we interacted with. More
by annctyler
Employees Worked With
Other Employees :
We worked with Yesenia Rosario and Robert Gil - both were terrific.
January 12, 2022
Muy buen servicio y muy bien que nos atendió el sr Robert Gil jr atentó. Gil jr atentó. More
by LUZ 12
Employees Worked With
January 12, 2022
Muy buen servicio y muy amable el sr Robert Gil Jr. Bien explica muy bien. explica muy bien. More
by LUZ 12
Employees Worked With
January 11, 2022
Kevin was an absolute pleasure to work with. Everyone was very knowledgeable and polite. Definitely recommend these guys. was very knowledgeable and polite. Definitely recommend these guys. More
by Samakkawi
Employees Worked With
January 10, 2022
Called to get the status of my car that’s been there for 5 days. Transferred around for 30 minutes, wasting my time. Told them to stop transferring me to service because nobody was answering. Silly li 5 days. Transferred around for 30 minutes, wasting my time. Told them to stop transferring me to service because nobody was answering. Silly little girl keeps transferring me to service then hangs up on me. There is absolutely no professionalism or courtesy at this place. Keeping a customer on hold while you figure out your job is disgraceful. Not listening to what the customer is saying is pathetic. Continuing to connect them to service where nobody is answering is STUPID. Should I continue?? More
by McGrath sucks
Employees Worked With
Vanessa or Nessa who hung up on me lmaooo
January 08, 2022
I went and got my car fixed went to pick it up . Siri good customer service good customer service More
by andavila54
Employees Worked With
January 07, 2022
Great customer service. Very friendly. Reasonable with pricing. Large variety of cars. Flexible with appointments pricing. Large variety of cars. Flexible with appointments More
by d.wedel
Employees Worked With
January 04, 2022
I’ve bought 2 new cars from this dealership in the past and the service was ok. I decided to go to another great dealership ( LEADERS HYUNDAI ) because it’s nicer with better service and people are more pr and the service was ok. I decided to go to another great dealership ( LEADERS HYUNDAI ) because it’s nicer with better service and people are more professional. I couldn’t get a appointment for oil service so I decided to come to McGrath. This happened Nov 2021. At the time of service the gentleman told me I needed break pads because they were really bad. I decided to have the work done. They gentleman comes back saying they were out of stock.. lol unbelievable he told me he can order them and I can come back. I said ok. Here is when it get crazy. I paid for my service and when I left I check the invoice ( I should’ve checked it at the dealership) and noticed I was charged $100 for the order. I didn’t approve or agreed to that and wasn’t told I would be charged. Weeks later I haven’t heard from the dealer saying the pads came in, at this point they stole my money. I email the General Manager and he said he would look into and he did and I appreciated that. Now I’m playing phone tag with a young lady named Yancy. She started nice and professional but in the end with a xxxxxxxx Artist like the rest. Ignored next, the refund I’m suppose to ge getting I haven’t received. Then I get a email from there service dept saying I said no to a break flush they recommend. THATS A LIE!! I was never told I needed a break flush. People be careful this dealership is full of crap and unprofessional. I took my car to a break specialist and he told me my breaks were fine And why the dealer said I need new pads was unbelievable. Get 2nd opinions people this dealer are unprofessional and unethical. More
by Rickpa
Employees Worked With
December 31, 2021
Great help, they were able to make it a great experience and get us the payments we wanted. and get us the payments we wanted. More
by nievesevette
Employees Worked With
