Back

McGrath City Honda - Service Center

Chicago, IL

4.3
351 Reviews

351 Reviews of McGrath City Honda - Service Center

Sort by
September 03, 2022

You said you did the car in 3 hours, you charged me $1000 and you did nothing. Do not use this service because the service manager is a total liar and ripping people off. And you laugh like you're kidding. S More

by Ebru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

Great Advisor service and attentive service to customers. Very reliable prices. Fast service and dependable More

by Izzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
September 02, 2022

Very fast. Explained all options. The text option was great. Excellent service. Will use if needed again. More

by tsully71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Service advisor was informative and got back to us promptly with answers to our questions. More

by rtalenti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriquez
July 28, 2022

UPDATE (also posted on google): There's ALWAYS a problem with the service here. They have you wait until they're good and ready to even greet you. You're waiting by your car like an idiot as you watch the w More

by marye_moore
Customer Service
Recommend Dealer
No
Employees Worked With
Bill Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

Great attention to details and timeliness. All work and costs were communicated prior to being performed. More

by Siragusarachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2022

Me Rodriguez was knowledgeable and recommends that need to be done in my car. It was done on time. More

by Gingerlas2003@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Rodriquez
July 17, 2022

The service of my car took 3 and 1/2 hours, it was a basic oil change and inspection. The car was not cleaned More

by javier.saldanacortes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Humberto
Jul 17, 2022 -

javier.saldanacortes responded

?

July 14, 2022

They kept it very professional. The customer service was also very great. I would go back for any of my service needs. More

by RMorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Zdanowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Rivera
July 05, 2022

They were professional, and they got my service work done fast! I highly recommend them! More

by Romanas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto - Service Advisor
Jul 07, 2022 -

McGrath City Honda responded

Thank you for taking the time to leave our team such an excellent review! We appreciate your feedback!

...
8
...