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McGrath City Honda - Service Center

Chicago, IL

4.3
343 Reviews

343 Reviews of McGrath City Honda - Service Center

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October 19, 2023

They are a dealer but always pushing services that aren't always immediately needed. They tried to sell me two tires when I had a nail issue in one of my tires. I went elsewhere and As it turned out More

by MissMJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uros
Oct 25, 2023 -

McGrath City Honda responded

Hello valued customer, we're extremely apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Dana Grande to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Honda looks forward to hearing from you soon!

October 19, 2023

The service department is a mess. I took my car in for service and it took them 3 days to replace a power steering pump. On the third day they told me that my car was ready. My car s More

by Zemogpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfonso. Rodriguez
Oct 25, 2023 -

McGrath City Honda responded

Hello valued customer, our team is extremely apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Dana Grande to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Honda looks forward to hearing from you soon!

September 16, 2023

They did a excellent job on my cvr oil change:had to wait 3hours but it was worth it More

by Jeff
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos 5 stars
Sep 19, 2023 -

McGrath City Honda responded

Jeff, our team is delighted to hear about your excellent five star experience with us! Especially taking the time to share your kind words with our team! The McGrath City Honda family looks forward to your next visit with us soon!

July 24, 2023

I have been a customer for a very long time. I bought my first Honda Accord there. I now own a Honda CRV. I like taking my car there for oil changes. If I need, I know who to contact. I was rece More

by melnat19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 25, 2023 -

McGrath City Honda responded

Hello, we're extremely glad to hear about your excellent experience with our team and services! We dearly appreciate your loyalty and support! As well as taking the time to share with us! McGrath City Honda looks forward to serving you for years to come!

May 23, 2023

Alfonzo explained everything that needed to be done and the service was finished before the time he quoted and explained everything that was,done and the price was as what he quoted More

by cpski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriguez
Jun 21, 2023 -

McGrath City Honda responded

Hello, we're delighted to hear your excellent experience with Alfonzo, and the rest of our incredible team and services! We appreciate your loyalty and business dearly! McGrath City Honda looks forward to serving you for more years to come!

May 09, 2023

They have a very nice Honda S2000 right when you walk in they are also very friendly More

by Jacobgonzalez298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso
Jun 21, 2023 -

McGrath City Honda responded

Hello, your kind words mean the world to us, as well as taking the time to present your feedback! McGrath City Honda looks forward to serving you for more years to come!

April 19, 2023

Uros was very helpful and they had my car out very quickly. Great service overall! More

by gserrato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uros Matejic
April 11, 2023

Giovanni waited on me. He was very knowledgeable and very friendly. Others in the department asked me if I was waited on while Giovanni was gathering information. More

by PRINHAP12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

McGrath Honda has excellent customer service skills. There people friendly and recommended what service my car would need in the future they answered all my questions and concerns, I highly recommend. More

by Jenny
Recommend Dealer
Yes
Employees Worked With
Uros
March 23, 2023

Uros, my service advisor was the best. On a scale from 1-10 with 10 being the best, Uros gets an 11. More

by reachmilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uros
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