McGrath City Honda - Service Center

Great dealership Timing of the work was great, the waiting room more chairs, but Christine is the one, who made thing great, she need a bigger office! Timing of the work was great, the waiting room more chairs, but Christine is the one, who made thing great, she need a bigger office! More

I had purchased a used Honda CRV with only one key and my salesperson had promised me a second key. I brought the car into service a week after purchase, and Brad Deibert took care of getting me a new key. H salesperson had promised me a second key. I brought the car into service a week after purchase, and Brad Deibert took care of getting me a new key. He contacted my salesperson for me (Dave had already done the paperwork on his end of the transaction) and within a little more than an hour I was taken care of. The service at McGrath is great - I'll be back! More

Unfortunately had to visit service center for problems with a belt. Talked to my sales rep and was promptly taken care of. I'm very happy with the quality of care I'm recieving with a belt. Talked to my sales rep and was promptly taken care of. I'm very happy with the quality of care I'm recieving More

The service department is great!! They are friendly and always go above and beyond. They also explain all work that is being done and answers any questions I have. I wouldn't take my car anywhere else. always go above and beyond. They also explain all work that is being done and answers any questions I have. I wouldn't take my car anywhere else. More

Your service is very good everything time I come. They treat me very well. I never have any problem with your staff. I will be coming for my service on my car. treat me very well. I never have any problem with your staff. I will be coming for my service on my car. More

We have always had an exceptional experience at McGrath City Honda. Staff and mechanics in the service department are friendly and helpful. They have worked on our car since 2003. When we have had major City Honda. Staff and mechanics in the service department are friendly and helpful. They have worked on our car since 2003. When we have had major work done they explained carefully what needs to be done and what it would cost. They have given reliable estimates of time involved and kept us informed. As a result we return to them for even routine work like an oil change. I have come to trust them and when it comes time to buy a new car, the experience I have had with their service department will play a role in making a new purchase decision. I hesitate in thinking about other brands because I wouldn't want to lose this service. More

Let's be honest: people who have been around hate going to car dealers. It never ceases to amaze me how ill treated one can be at these places. I have to say, however, that my first experience at McGrath to car dealers. It never ceases to amaze me how ill treated one can be at these places. I have to say, however, that my first experience at McGrath will not be my last. I was treated as if they were genuinely glad to have me there and to do what they could to assist me. These are people who work extremely hard, and with exceedingly long hours, and, at least at this place, it didn't show. They fixed a problem that could have cost me three to four hundred dollars, and decided to to it for *free*! -- they seem to be the real deal, and I'd recommend them highly. James More

Everyone at McGrath is very friendly. The workers seem to be happy and work with each other. Great atmosphere! Mark Ortiz explained how long I would wait and answered my questions. Everyone I dealt with to be happy and work with each other. Great atmosphere! Mark Ortiz explained how long I would wait and answered my questions. Everyone I dealt with was focused and friendly. More

Honda assisted me in lowering the price of a lumbar support. I was very frustrated that the lumbar support "broke" (according to the service department) since the car is less than 4 years old. Hond support. I was very frustrated that the lumbar support "broke" (according to the service department) since the car is less than 4 years old. Honda was attentive to my concern and assisted me every step of the way. More

First visit, and frankly I wasn't expecting much. Was pleasantly surprised, beginning with Melissa and all the way to exiting the service bay where I had another question for the service manager. Thoroug pleasantly surprised, beginning with Melissa and all the way to exiting the service bay where I had another question for the service manager. Thoroughly addressed my query. These guys know how to keep their customers happy. Best experience at dealership ever! Great job! More