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McGrath City Honda - Service Center

Chicago, IL

4.2
338 Reviews

338 Reviews of McGrath City Honda - Service Center

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October 16, 2017

Amazing Service I love having my truck serviced here! Ali is always helpful and attentive! Service is fast and reliable and if they’re having a slow day they will giv More

by 1st time car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy
Oct 18, 2017 -

McGrath City Honda responded

Thank you for the wonderful review. I am happy to hear Ali and our service team could provide you with a fast and efficient service experience. If you need anything else, don't hesitate to let us know! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 07, 2017

Great customer service and reasonable prices I had McGrath City Honda perform the work on an airbag recall and got an oil change while I was there. They were professional, fast and courteous. Ver More

by Darwyn43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tapia
Oct 12, 2017 -

McGrath City Honda responded

Thank you for leaving this great review. I am happy to hear our team could provide you with a positive service experience. Please don't hesitate to contact us if we can assist you with anything else. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 29, 2017

Excellent Customer Service John Serritella made it a great experience for me :) Dariusz Marcin was highly experience and professional. However, 2 years later when I needed More

by rberven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Zdanowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2017 -

McGrath City Honda responded

Thank you for the marvelous review. I am pleased to hear our team could provide you with an overall positive experience. Don't hesitate to contact us if there is anything else we can do for you. Take care! Best, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 29, 2017

Great service This is a great location and I have a great experience. Everyone is extremely helpful and friendly. The service was great and I was able to get more d More

by Lauren C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Grande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2017 -

McGrath City Honda responded

Lauren, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We look forward to working with you again. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 21, 2017

Pleasant Experience I appreciate going to a dealership and getting my car serviced and getting out. McGrath does that, they take care of you. I've never had a problem w More

by Peedeetoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 26, 2017 -

McGrath City Honda responded

Thank you for leaving us this great review. I am happy to hear our team could provide you with a positive service experience. We look forward to working with you again in the future. Best Regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 20, 2017

Mc Grath always provide best service I come to Mc Grath for years to service my cars. Here is team of great people always doing great job. I come for oil change and regular service requ More

by Ewa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Zdanowicz, Richard Choroszy
Sep 26, 2017 -

McGrath City Honda responded

Thank you taking the time to leave this review. It means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing our dealership. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 25, 2017

Longtime satisfied customer We've had Hondas for years and have been going to McGrath for the last 15 years or so. We've found friendly service reps, clear explanation, timely se More

by HalvoCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tapia
August 13, 2017

great location The people at this location are helpful and would do anything in their power to give the client the best experience. Keep up the good customer service More

by Chapin33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gleason
August 09, 2017

The Best Everyone is always courteous. Ethan especially, he's pleasant and extremely knowledgeable. Even the waiting area is cozy. Lot's of shops in the area More

by ShevyHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NONE
March 31, 2017

Service repairs No stars. Took car in for recall. They fixed recall, then told me my power steering fluid was dirty and needed to be changed otherwise I could end up More

by Ripped off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim De Rosa