Back

McGrath City Honda - Service Center

Chicago, IL

4.2
338 Reviews

338 Reviews of McGrath City Honda - Service Center

Sort by
June 27, 2018

Ethan makes things happen Ethan is my go to person in service. Knowledge and conscious of the bottom line for the customer. I bought my car here and I get it serviced here beca More

by archjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Giddens
Jun 27, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

June 27, 2018

Michael Tapia I had great customer service from Michael Tapia today. I brpught my car in for service today. He was pleasant and thoughtful and took time to exp More

by Zenjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tapia
Jun 28, 2018 -

McGrath City Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

June 22, 2018

Awesome Jeremy was awesome and took good care of me even with the misunderstanding with 1st service. I appreciate the discount now I will wait. I pray n More

by Mingui83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

McGrath City Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

June 21, 2018

Good experience I always do the Oil Change for my car here. Always good service thanks Carlos Gonzalez. And also front desk We are happy!!!!see you soon More

by Martha’s car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Giddens
Jun 25, 2018 -

McGrath City Honda responded

Thank you for the great review, Martha. Please come visit us if you need anything else, be it service or sales. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

June 20, 2018

Service review Edwin provided great service, he was very professional, knowable and helpful we will be back for future service.. The price was reasonable and afford More

by Honda17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Mancia
Jun 20, 2018 -

McGrath City Honda responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

March 15, 2018

Consistently excellent service I am pleased with the service I have received at McGrath City Honda under the watchful eye of Ali. He is competent in explaining what needs to be don More

by DoMaLa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy
Mar 23, 2018 -

McGrath City Honda responded

Thank you for taking a moment to share your feedback with us. It is great to hear Ali could provide you with a positive and efficient experience. Please don't hesitate to reach out if we can assist you with any future auto needs, be it service or sales. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 03, 2017

Tire light and regular service. Every time I come in for service it’s made as simple as possible. The staff is friendly and knowledgeable. Ali makes it’s so easy. Recommend sto More

by Aperez16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy
Nov 13, 2017 -

McGrath City Honda responded

Thank you for the wonderful review and recommendation. Ali is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have him on our team. If you need anything else in the future, please feel free to come back and visit us anytime. We hope to see you back in again soon. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 23, 2017

McGrath City Honda I've bought my last 3 vehicles here and the service department also takes good care of me. I always leave feeling that I received a good deal. More

by Steven Weaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Grande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Mancia, Ali Morsy
Oct 24, 2017 -

McGrath City Honda responded

Thank you for the great review. I am pleased to hear our team could provide you with an overall positive experience. We look forward to seeing you again soon. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 20, 2017

Helpful & honest I've been to McGrath City several times for service. Very friendly, and helpful service advisor. Work is always completed in the time promised and More

by January Sambell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy
Oct 24, 2017 -

McGrath City Honda responded

Thank you for your review and continued loyalty. I am very happy to hear we could provide you with a positive service visit each and every time. Don't hesitate to contact us if we can assist you with anything else. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 19, 2017

It was great and fast service. Ali from the service department he is such a great help he explains everything very well and he makes your service a great one.. He really know his jo More

by Jylene05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy
Oct 23, 2017 -

McGrath City Honda responded

Jennifer, thank you for the wonderful review. I am happy to hear everything went well during your visit with Ali. Please come back and see us again soon! Best Regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

...
31
...