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McGrath City Honda - Service Center

Chicago, IL

4.3
342 Reviews

342 Reviews of McGrath City Honda - Service Center

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August 07, 2018

New service center I just moved from the country and did not know where my local dealer was. I googled and McGrath City Honda . Went to the service department and was gr More

by Baba
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 08, 2018 -

McGrath City Honda responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Service is always excellent Staff is thorough with my vehicle & patient with my questions. They care about my needs & do their job quickly. I can always count on a job well done More

by HondaLopez416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole & Cassie
Aug 08, 2018 -

McGrath City Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 06, 2018

nicole w quick professional service My radio had to be to be reset and nicole took care of it in less than 5 minutes. Very friendly and knowledgeable. Nice to feel I can go to a dealers More

by thanksnicole
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
nicole w
Aug 08, 2018 -

McGrath City Honda responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 06, 2018

Fast, affordabe service During a recent drive, I heard a scraping noise coming from under my car. I've used McGrath Honda's Service department before and trusted them. Nico More

by Honda for Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W.
Aug 08, 2018 -

McGrath City Honda responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 06, 2018

Quick service !!! I came in for a recall to be completed and surprisingly I was out with in an hour. Which is never really the case at any dealer. My advisor Margaret s More

by Brah brah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margret
Aug 08, 2018 -

McGrath City Honda responded

Hi and thanks for the great feedback! We're very happy that Margaret was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 04, 2018

Service Great service department with helpful people. My advisor Nicole w. Was awesome with her knowledge about Honda’s . She kept me informed with the servi More

by Lola1632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 06, 2018 -

McGrath City Honda responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 04, 2018

Above and beyond I purchesd my new CR-V from a different McGrath. I got free oil changes and tire rotations for 1 year. When I contacted McGrath call center they promi More

by AstroCRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W. , Nelson Diaz
Aug 06, 2018 -

McGrath City Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 04, 2018

Great service provided by Nicole w. And the porters . Took car of my car and got me on my way . Love the service I received at McGrath coming back for more. Thank More

by Eric Nova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 06, 2018 -

McGrath City Honda responded

Thank you for leaving us this great review, Eric! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 04, 2018

Nicole W and Edwin M. Nicole W and Edwin M were very helpful, professional. They really made me feel very welcome and Nicole came up to me and introduced herself and I cou More

by JohnnyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W, Edwin Mancia
Aug 06, 2018 -

McGrath City Honda responded

We appreciate your marvelous feedback, Johnny. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 03, 2018

awesome service All the advisors I've worked with are extremely helpful. I've been coming here for 5 oil changes and cant beat the service! Thanks! More

by labrogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 06, 2018 -

McGrath City Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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