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McGrath City Honda - Service Center

Chicago, IL

4.2
338 Reviews

338 Reviews of McGrath City Honda - Service Center

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August 07, 2018

Amazinf I always bring my vehicle in for service, they have an amazing staff and great incentives. I can always find a coupon. My favorite reoccurring tie irk More

by Bjftw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 08, 2018 -

McGrath City Honda responded

Thank you for this great review! Margaret is truly an exceptional employee and we appreciate her for giving you a great experience. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Best service experience I went in for a recall on my car and Margaret was so helpful! She had me in and out in way less time than I anticipated! More

by Gogojuice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 08, 2018 -

McGrath City Honda responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Great friendly experience here! I made my appointment with Margaret Stukin and she's was extremely helpful. I told her about my issues with my car and she told me about the alignment More

by Carel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Stukin, Nelson Diaz
Aug 08, 2018 -

McGrath City Honda responded

Thank you so much for taking the time to share your kind words about your experience at McGrath City Honda! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Awesome Everyone here was so friendly definitely would recommend this dealership to anyone who looks for customer service first. They gave me a free car wash More

by Honda777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

McGrath City Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Bill Miller was a great service coordinator as usual a great experience at McGrath City Honda. I have bought my last three cars here. They also take care of most More

by resqdiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

McGrath City Honda responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Service A1 I stopped in for an oil change and tire rotation.margaret helped me out and she was amazing. She found a couoin even thoigh i didnt have and had me in More

by Merritt0631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 08, 2018 -

McGrath City Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

New service center I just moved from the country and did not know where my local dealer was. I googled and McGrath City Honda . Went to the service department and was gr More

by Baba
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 08, 2018 -

McGrath City Honda responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Service is always excellent Staff is thorough with my vehicle & patient with my questions. They care about my needs & do their job quickly. I can always count on a job well done More

by HondaLopez416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole & Cassie
Aug 08, 2018 -

McGrath City Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 06, 2018

nicole w quick professional service My radio had to be to be reset and nicole took care of it in less than 5 minutes. Very friendly and knowledgeable. Nice to feel I can go to a dealers More

by thanksnicole
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
nicole w
Aug 08, 2018 -

McGrath City Honda responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 06, 2018

Fast, affordabe service During a recent drive, I heard a scraping noise coming from under my car. I've used McGrath Honda's Service department before and trusted them. Nico More

by Honda for Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W.
Aug 08, 2018 -

McGrath City Honda responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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