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McGrath City Honda - Service Center

Chicago, IL

4.3
342 Reviews

342 Reviews of McGrath City Honda - Service Center

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August 08, 2018

Nicole, where have you been? Just took my Accord for some maintenance and a recall and had a great experience with Nicole. She was very helpful, courteous and professional. I go More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wegrzyn
Aug 08, 2018 -

McGrath City Honda responded

Hi David and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Nicole is a great asset and we're thankful to have her on our team. We appreciate your business! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 08, 2018

Radio code help Nicole w Nicole W was an excellent part of my McGrath Honda to fix my code and radio she's very kind and very friendly thank you I told the truth More

by Nurse123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole w
Aug 08, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Awesome service Margaret is the best service advisor ever. She super friendly and very fast ! I love McGrath Honda ???????? They’re the best ! Super friendly staff ! More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 08, 2018 -

McGrath City Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Love their service I came in for service with my grandma and the service rep was vert nice and informstive. Margaret was helpful and offered discounts for the service. I More

by Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 08, 2018 -

McGrath City Honda responded

Thank you for taking the time to write this review. We are pleased to hear that Margaret was able to provide an efficient and overall positive experience. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Amazinf I always bring my vehicle in for service, they have an amazing staff and great incentives. I can always find a coupon. My favorite reoccurring tie irk More

by Bjftw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 08, 2018 -

McGrath City Honda responded

Thank you for this great review! Margaret is truly an exceptional employee and we appreciate her for giving you a great experience. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Best service experience I went in for a recall on my car and Margaret was so helpful! She had me in and out in way less time than I anticipated! More

by Gogojuice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 08, 2018 -

McGrath City Honda responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Great friendly experience here! I made my appointment with Margaret Stukin and she's was extremely helpful. I told her about my issues with my car and she told me about the alignment More

by Carel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Stukin, Nelson Diaz
Aug 08, 2018 -

McGrath City Honda responded

Thank you so much for taking the time to share your kind words about your experience at McGrath City Honda! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Awesome Everyone here was so friendly definitely would recommend this dealership to anyone who looks for customer service first. They gave me a free car wash More

by Honda777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

McGrath City Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Bill Miller was a great service coordinator as usual a great experience at McGrath City Honda. I have bought my last three cars here. They also take care of most More

by resqdiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

McGrath City Honda responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Service A1 I stopped in for an oil change and tire rotation.margaret helped me out and she was amazing. She found a couoin even thoigh i didnt have and had me in More

by Merritt0631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 08, 2018 -

McGrath City Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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