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McGrath City Honda - Service Center

Chicago, IL

4.2
344 Reviews

344 Reviews of McGrath City Honda - Service Center

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August 11, 2018

Service Edwin was helpful and polite. He also helped getting me a loaner car. Only issue was next day I had to call to check on service. Edwin was off. More

by Bano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Grande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Mancia
Aug 14, 2018 -

McGrath City Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 10, 2018

Awesome Michael Tapia is awesome. Nicole is a great addition to the service department. Both are very professional, kind, knowledgeable, nice and very frie More

by Yoyo865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole and Jasmine , Michael Tapia
Aug 14, 2018 -

McGrath City Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 10, 2018

Service Department I have been to many Honda dealers before. Non had the pleasure of receiving 5 Stars. But today (Nicole W.) helped me to finally fixed the issues with More

by Chegui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 14, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 10, 2018

Service I stopped in for service on my honda and saw Margaret! She had us in and out in a snap. Everytime I come in they're making improvements and each time More

by Ediaz1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 14, 2018 -

McGrath City Honda responded

Thank you for taking the time to write this review. We are pleased to hear that Margaret was able to provide an efficient and overall positive experience. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 10, 2018

amazing service I always bring my vehicle here for service, this time i worked with Margaret. It was just a routine oil change, but none the less the service was fast More

by wally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
margaret
Aug 14, 2018 -

McGrath City Honda responded

We cannot thank you enough for this glowing review of our service center, Wally! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 10, 2018

Great service I love stopping in here for service. They always have great deals so it allows me to maintain my service ar a cost effective price, More

by Mcboyas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maragrey
Aug 14, 2018 -

McGrath City Honda responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 10, 2018

Amazing service I stopped kn for a routine oil change and recall on my crv I worked with Margaret and she was very friendly and k knowledgeable. Its refreshing seein More

by Jcastaneda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 14, 2018 -

McGrath City Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 09, 2018

Amazing I stopped in for service after having a flat, they had me in and out in a flash. My new tire and free ali went check were completed in less than an ho More

by Jennydoubleg
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 10, 2018 -

McGrath City Honda responded

Thank you for leaving us this great review, Jenny! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 09, 2018

Friendly staff I love stopping in here. They have an amazing and friendly staff. Every time I stop in I am greeted immediately and out in a jiffy. It’s honestlt surp More

by Brina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 10, 2018 -

McGrath City Honda responded

Thanks for your perfect review, Brina! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 09, 2018

Professional service I purchase a used Honda CRV over a year ago and have brought it to Honda City McGrath for all of its service needs. Professional and quality service. More

by Sbix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret , Ethan Giddens
Aug 10, 2018 -

McGrath City Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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