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McGrath City Honda - Service Center

Chicago, IL

4.1
336 Reviews

336 Reviews of McGrath City Honda - Service Center

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August 13, 2018

Great Edwin was professional and his service was great I will be coming back there more often to get my services done Cassie the cashier was also a joy to More

by oscardawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie, Edwin Mancia
Aug 14, 2018 -

McGrath City Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 13, 2018

Wheel shaking Had a great srvice at mcgrath. Nicole W. Helped me with my honda. She explained the service . She had to uses a interpreter but was really patient. I More

by Oleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 14, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 11, 2018

Service Edwin was helpful and polite. He also helped getting me a loaner car. Only issue was next day I had to call to check on service. Edwin was off. More

by Bano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Grande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Mancia
Aug 14, 2018 -

McGrath City Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 10, 2018

Awesome Michael Tapia is awesome. Nicole is a great addition to the service department. Both are very professional, kind, knowledgeable, nice and very frie More

by Yoyo865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole and Jasmine , Michael Tapia
Aug 14, 2018 -

McGrath City Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 10, 2018

Service Department I have been to many Honda dealers before. Non had the pleasure of receiving 5 Stars. But today (Nicole W.) helped me to finally fixed the issues with More

by Chegui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 14, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 10, 2018

Service I stopped in for service on my honda and saw Margaret! She had us in and out in a snap. Everytime I come in they're making improvements and each time More

by Ediaz1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 14, 2018 -

McGrath City Honda responded

Thank you for taking the time to write this review. We are pleased to hear that Margaret was able to provide an efficient and overall positive experience. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 10, 2018

amazing service I always bring my vehicle here for service, this time i worked with Margaret. It was just a routine oil change, but none the less the service was fast More

by wally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
margaret
Aug 14, 2018 -

McGrath City Honda responded

We cannot thank you enough for this glowing review of our service center, Wally! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 10, 2018

Great service I love stopping in here for service. They always have great deals so it allows me to maintain my service ar a cost effective price, More

by Mcboyas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maragrey
Aug 14, 2018 -

McGrath City Honda responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 10, 2018

Amazing service I stopped kn for a routine oil change and recall on my crv I worked with Margaret and she was very friendly and k knowledgeable. Its refreshing seein More

by Jcastaneda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 14, 2018 -

McGrath City Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 09, 2018

Amazing I stopped in for service after having a flat, they had me in and out in a flash. My new tire and free ali went check were completed in less than an ho More

by Jennydoubleg
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 10, 2018 -

McGrath City Honda responded

Thank you for leaving us this great review, Jenny! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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