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McGrath City Honda - Service Center

Chicago, IL

4.3
342 Reviews

342 Reviews of McGrath City Honda - Service Center

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August 15, 2018

Flawless customer experience Margaret was such an amazing help to me. She was went above and beyond to accommodate my schedule for an oil change . She was fast and efficient, ev More

by Twobattle4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 16, 2018 -

McGrath City Honda responded

Thank you for taking the time to share your experience at our service center. I'm glad to hear you found us professional, fast, and neat, especially with the help of your technician, Margaret. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 15, 2018

Service Call Today was my first time using McGrath City Honda Service. Met with the Service Manager Nelson Diaz, he was very professional , attentive , and had gr More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Diaz
Aug 16, 2018 -

McGrath City Honda responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 14, 2018

My recalls I came into McGrath city Honda for my recalls on my 02 Honda Odyssey. To my surprise Nicole W. Offered me a shuttle ride. She went above the call of d More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole w
Aug 16, 2018 -

McGrath City Honda responded

Thank you for the excellent review! It is great to know that Nicole was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 14, 2018

Great Service by Nicole W Nicole W helped me with my long distance move by checking to be sure my car was safe to travel across the country. She was able to provide expert advi More

by happycamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 16, 2018 -

McGrath City Honda responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 13, 2018

Working with Margaret I stopped in for service with Margaret. It was the regular 30k main which is a big one. I was able to get a ride home and she offered some pretty good More

by cristina9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 14, 2018 -

McGrath City Honda responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 13, 2018

Always prompt and professional. Service always show professionalism from the beginning to the end of your visit. They have the customer out during the stated time for their job. More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tapia
Aug 14, 2018 -

McGrath City Honda responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 13, 2018

Great Edwin was professional and his service was great I will be coming back there more often to get my services done Cassie the cashier was also a joy to More

by oscardawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie, Edwin Mancia
Aug 14, 2018 -

McGrath City Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 13, 2018

Wheel shaking Had a great srvice at mcgrath. Nicole W. Helped me with my honda. She explained the service . She had to uses a interpreter but was really patient. I More

by Oleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 14, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 11, 2018

Service Edwin was helpful and polite. He also helped getting me a loaner car. Only issue was next day I had to call to check on service. Edwin was off. More

by Bano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Grande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Mancia
Aug 14, 2018 -

McGrath City Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 10, 2018

Service Department I have been to many Honda dealers before. Non had the pleasure of receiving 5 Stars. But today (Nicole W.) helped me to finally fixed the issues with More

by Chegui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 14, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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