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McGrath City Honda - Service Center

Chicago, IL

4.3
342 Reviews

342 Reviews of McGrath City Honda - Service Center

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August 18, 2018

No appointment I have to say today was a stressful day for me. With my busy schedule I forgot to schedule an appointment for my oil change. I Decided to take a chanc More

by Jessikah1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 20, 2018 -

McGrath City Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 18, 2018

Service to my Honda Had a great experience with the service department at McGrath! I brought my Honda CR-V in for service and Nicole W walked me through the whole process More

by Jezebel2622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 21, 2018 -

McGrath City Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 18, 2018

Honda Accord Service Had a phenomenal experience working with Nicole W at McGrath City Honda. She was courteous, professional and understanding of my concerns regarding my More

by Dusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 21, 2018 -

McGrath City Honda responded

Thanks for your outstanding review, Dusty! I'm very happy to hear that Nicole was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 17, 2018

Awesome dealership Brought my car in for service last week and Margaret was very helpful and made sure that I was well taken care of. Definitely would recommend to come More

by Baldwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 20, 2018 -

McGrath City Honda responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 16, 2018

Flat tire Thank you for having such a good service dept. my daughter’s car had a flat. Nicole came to help me. She said she has the tire and completed a recall More

by worried dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole w.
Aug 16, 2018 -

McGrath City Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 16, 2018

Thanks to Margaret Bought my vehicle here for service. Margaret made sure everything was fast and fixed. Thank you McGrath! And Thank you Margaret! I'll be back next tim More

by RebeccaBalonier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 16, 2018 -

McGrath City Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 16, 2018

Excellent experience Always a pleasure to come to this dealership for maintenance service on my Honda. Highly recommended. Everyone’s great! Looking forward to the next ex More

by alyn1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Mancia
Aug 16, 2018 -

McGrath City Honda responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 16, 2018

11:48 am Nicole Wegrzyn was super. She got me in and out quickly and helped me get a coupon. I will definitely ask for Nicole on my next service trip. More

by Honda2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wegrzyn
Aug 16, 2018 -

McGrath City Honda responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 15, 2018

Awesome sauce I had the pleasure of working with Margaret in service ! She was friendly, knowledgeable, and very expeditious ! I will be returning in the future to More

by Montanathagod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 16, 2018 -

McGrath City Honda responded

Thank you for writing about your visit with us! I am happy to hear that Margaret was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 15, 2018

New staff, and remodeled ? I recently worked with Margaret. She’s the newest memeber of their team. She was very polite and professional. On top of adding new advisors they’re r More

by Erod0512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 16, 2018 -

McGrath City Honda responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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