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McGrath City Honda - Service Center

Chicago, IL

4.2
338 Reviews

338 Reviews of McGrath City Honda - Service Center

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August 16, 2018

Excellent experience Always a pleasure to come to this dealership for maintenance service on my Honda. Highly recommended. Everyone’s great! Looking forward to the next ex More

by alyn1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Mancia
Aug 16, 2018 -

McGrath City Honda responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 16, 2018

11:48 am Nicole Wegrzyn was super. She got me in and out quickly and helped me get a coupon. I will definitely ask for Nicole on my next service trip. More

by Honda2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wegrzyn
Aug 16, 2018 -

McGrath City Honda responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 16, 2018

Flat tire Thank you for having such a good service dept. my daughter’s car had a flat. Nicole came to help me. She said she has the tire and completed a recall More

by worried dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole w.
Aug 16, 2018 -

McGrath City Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 16, 2018

Thanks to Margaret Bought my vehicle here for service. Margaret made sure everything was fast and fixed. Thank you McGrath! And Thank you Margaret! I'll be back next tim More

by RebeccaBalonier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 16, 2018 -

McGrath City Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 15, 2018

Awesome sauce I had the pleasure of working with Margaret in service ! She was friendly, knowledgeable, and very expeditious ! I will be returning in the future to More

by Montanathagod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 16, 2018 -

McGrath City Honda responded

Thank you for writing about your visit with us! I am happy to hear that Margaret was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 15, 2018

New staff, and remodeled ? I recently worked with Margaret. She’s the newest memeber of their team. She was very polite and professional. On top of adding new advisors they’re r More

by Erod0512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 16, 2018 -

McGrath City Honda responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 15, 2018

Flawless customer experience Margaret was such an amazing help to me. She was went above and beyond to accommodate my schedule for an oil change . She was fast and efficient, ev More

by Twobattle4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 16, 2018 -

McGrath City Honda responded

Thank you for taking the time to share your experience at our service center. I'm glad to hear you found us professional, fast, and neat, especially with the help of your technician, Margaret. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 15, 2018

Service Call Today was my first time using McGrath City Honda Service. Met with the Service Manager Nelson Diaz, he was very professional , attentive , and had gr More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Diaz
Aug 16, 2018 -

McGrath City Honda responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 14, 2018

My recalls I came into McGrath city Honda for my recalls on my 02 Honda Odyssey. To my surprise Nicole W. Offered me a shuttle ride. She went above the call of d More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole w
Aug 16, 2018 -

McGrath City Honda responded

Thank you for the excellent review! It is great to know that Nicole was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 14, 2018

Great Service by Nicole W Nicole W helped me with my long distance move by checking to be sure my car was safe to travel across the country. She was able to provide expert advi More

by happycamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 16, 2018 -

McGrath City Honda responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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